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  1. Add feature on the Dashboard for users with the Adviser permission to add client notes.

    Purpose: Notes specific to that client can be held here so that other advisers who're less familiar with the client can quickly check what they need to consider when working specifically in that file.

    20 votes

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  2. Ability to send an automatic statement to customer

    Purpose: To prevent late payment from customer

    525 votes

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    Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.

    Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.

    Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.

  3. Ability to add CC/BCC on every outgoing invoice reminder email.

    Purpose: To make other users can see the exact email that the customer/client sees."

    88 votes

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    Thanks for your continued input and contribution to this idea. We've now released an improved send experience for new invoicing, where you have a side by side view to give you full visibility of what's being sent. Encompassed in this is also the ability to CC and BCC others in the email😊.

    For the time being this is limited to sending from the invoice itself and won't apply to Invoice Reminder emails. However, we are thinking ahead and will look to expand this capability in time. We'll keep you updated of any further progress of this here.

  4. To make contents and cover page customisable in the New Reports.

    Purpose: To make the report look more professional when showing it to the clients.

    62 votes

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    Hi everyone, right now the only way to edit a cover page in Xero is when you're publishing the report template. 

    Then you can change the Title, Date and Prepared by options. To further change the cover page, you can export the report template to a PDF file and customise it using a PDF editor. This would also be an option for editing the page numbers


    We made some changes in Report styles for our new reports in 2021, though this is only for practice users - They now have the option to choose from four font sizes, and can add a text watermark to exported draft and published reports. 


    We don't have plans to develop this functionality further in Xero atm, but we'll keep you updated if our plans change.

  5. Ability to have custom text in the ‘set reference’ when setting up Bank Rules.

    Purpose: This will save users’ time when they’re doing reconciliation each week.

    29 votes

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  6. Ability to select one or two users to receive the notifications when there’s some changes in a Bank account.

    Purpose: Because some staff in Xero doesn’t need to know if there’s changes within the bank account.

    45 votes

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  7. Ability to copy bills into a new draft bill

    Purpose: This would save time having to re-create purchases from scratch

    11 votes

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  8. Ability to send receipts and remittance advice when allocating a payment as a prepayment.

    Purpose: Users’ can easily send the customers receipts of their deposits.

    32 votes

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    Hi community, thanks for your continued input to the idea here. While this isn't something we have planned in the near term, we wanted to share a possible

    alternative where you could send the prepayment transaction to your customer.

    Unallocated customer prepayments can be found on the Awaiting Payment tab on your sales screen. You could add a separate invoice template to use with receipts for prepayments and consider making the following changes.

    • Change the 'Approved Invoice title' field to Receipt.
    • Deselect the Show unit price and quantity columns.
    • Deselect the tax column.
    • Deselect the Show payment advice cut-away

    We'll continue to stay tuned to the idea here, and let you know if there's change.

  9. Ability to add a mark-up in the billable expense.

    Purpose: Because some clients will ask additional expenses to users’, this will help them easily add mark-up price in their expenses.

    52 votes

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    Hi team, appreciate your interest of this idea. While we don't have direct development for this planned right now we wanted to share a workaround that may help you here. 

    When adding the billable expenses to an invoice, you can override the unit price. Using Xero's inbuilt calculator, you include margin/mark-up by multiplying the unit price by the percentage you wish to mark up. 

    We understand this doesn't cover all situations of needs expressed. We will continue to monitor this idea and share if there's any progress. 

  10. Ability to allocate credit notes to a customer.

    Purpose: To save users’ time rather than having to manually go into the Billable Expenses, outstanding report, find the original invoice and edit it to remove from recharging the client.

    40 votes

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  11. Ability to have a copy of billable expenses to the sales invoice.

    Purpose: Save them time from having to send another email of copies of the expenses.

    183 votes

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  12. Ability to add a line in a paid bill.

    Purpose: To meet requirements of break up bills at a later point in time after being paid or if clients are processing the bills and payments and you may need to modify the accounts allocated to

    13 votes

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    Hi all, appreciate there's some interest in the idea here and the needs somewhat relate to those represented in the idea across here.

    To note, where needing to change the account of lines of a bill at a later date, one option would be to post a manual journal if for an individual bill. Alternatively, you could look at using Find & recode to update the account of bills that have been paid if needing to do this on more of a bulk basis - we'd recommend connecting with your advisor and testing in the demo company before actioning this.

  13. Ability to add ‘Send me a Copy’ check to also include other email addresses.

    Purpose: To make other colleague within the users' workplace get the copy of the email, so they’re all informed.

    39 votes

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  14. Ability to show bills and invoices that are in ‘awaiting approval’ status.

    Purpose: Saving users’ time from having to click on ‘invoices owed to you’.

    101 votes

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  15. Ability to copy some part of quotes into invoice.

    Purpose: Users’ can easily send an invoice for the work that clients/customers have done from what’s written on the quote.

    58 votes

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  16. Ability to produce supplier remittances that include all the credit notes against any payment as unallocated.

    Purpose: Because some of the credit notes do not relate specifically to an invoice, e.g. marketing aid, retro discounts.

    167 votes

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  17. Adding cash coding into Xero Starter Plan

    Purpose: It will help the accountant's work easier in reconciling their client’s account.

    157 votes

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  18. Ability to merge multiple bills from one supplier into one bill.

    Purpose: To combine bills related to a single source or event, and show a link between. Also saves time from having to recreate lines from an existing bill in another.

    33 votes

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    Hey community, thanks for your sharing and supporting this idea.

    We wanted to share for those that may not already know - right now you can combine multiple bills to mark them as paid in a single batch payment? Bills display separately in Xero, but bills for the same supplier are combined in the payment file, so each supplier receives a single payment and reference.  Appreciate that this may not help for all workflows of those who voted for this idea so we'll continue to monitor interest and feedback on the idea.

  19. To allow multiple Fixed Asset Changes to be made at once and also selecting multiple Assets to Register at once.

    Purpose: To save users time. Especially when dealing with large Asset Registers and users have to edit it one by one.

    93 votes

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  20. Ability to get quote links so users can also send it from their own/other email address.

    Purpose: To simplify the current workflow. As users’ currently sending a quote to themselves from Xero, and then copy the link out of there.

    69 votes

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    Hi everyone, completely appreciate wanting to hear from us on the idea here. Having checked in with our product team we totally get the interest in this idea and creating more consistency between quotes and invoices in Xero.
    While we'd like to take a closer look into this down the line, we want to be upfront that there's other work that the team are drawn to atm as a priority and creating a shareable link for a quote is not planned at this stage.
    It's definitely on the teams radar and we're keeping an eye on the feedback here, as soon as there's any news to share I'll be sure to update you on this, here.

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