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  1. When the invoice has been approved and need to be emailed, the side by side view is great but I would like to see the invoice amount ex VAT, not the total of the invoice and it would be good to see all the body of the invoice as well, not just saying there are more items, you cant even click on it to see

    2 votes

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  2. Email Templates - Supplier remittance to include a place holder option for invoice number.

    3 votes

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  3. We have several earnings rates Eg. Normal Time, Saturday, Sunday, etc and for each earnings type, there are several rates. We have these set up in Xero and they display in Alphabetical order under 'Pay Items'.

    However, when staff are completing their timesheets in Xero Me, all of the earnings rates are out of order (in fact they are in no particular order!) which makes it very hard for employees to complete their timesheets correctly. We have over 45 staff and approximately 30 earnings rates, therefore having them in random order in Xero Me causes many timesheet errors.

    I am…

    1 vote

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     ·  0 comments  ·  Payroll  ·  Admin →
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  4. Ability to include the reference with quote acceptance email. Currently the email notification only has the account name and quote number.

    1 vote

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  5. Allocate specific tracking categories to transactions instead of showing every category when a transaction is created.

    Currently all tracking categories show when creating a new spend/receive money. In our business one of these categories is used for timesheets only. I would like the option to be able to choose which tracking categories display when creating new spend/receive money transactions in Xero, in the same way that I am able to do this for payroll and on invoicing.

    1 vote

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  6. Our office would like to be able to see custom filters/tabs when pulling custom reports. For example, on our invoices, we created a column for locations but on the custom reports, there is no option to include this data.

    1 vote

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  7. Hi Xero,

    I would like to request access to the Statement Mergefields for Age Analysis. This seems to be a standard field in most accounting packages and I would certainly expect it from Xero.

    This is a crucial mergefield that I am sure most / if not all small businesses require to keep their debtors book under control.

    I am aware of third party plug-ins like Statey that has access to the Xero Age Analysis fields . However, the price of it is 25% of what we already pay for Xero, and that only to get access to a mergefield…

    26 votes

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  8. Having the option of when adding a purchase invoice which is for a hire purchase or a loan agreement, then Xero automatically removes the aged payable balance from the listing and posts to a Hire Purchase/Loan nominal code to avoid having HPs/Loans in the payable listings - I know that this is a feature that other accounting systems have, such as FreeAgent.

    1 vote

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  9. There seems to be a trend to hide the button that is used to post a discussion or submit a product idea amongst others. It appears that you click on a link that you think should take to the "submit new product idea" page, and when you get there and enter in your idea, you realise it was a search box that is searching for existing ideas. Fair enough, force me to search first, patronising but I guess it reduces Xero's workload (not mine though). But where is the button to submit the product idea? And how do I get…

    4 votes

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    Appreciate the feedback, Martin. As you noted you do need to search ideas first and to create one you'll need to enter a forum and search where you'll then get an option to Post a new idea if lone of the results doesn't match what you're after.

    Understand how this could be simpler and while we don't have any immediate plans on this, we;ll update you here if any are made.

  10. Xero advertises 24/7 support. My idea is that this representation is amended to reflect what support is actually offered.

    Xero state that you can "Contact Xero for free and unlimited 24/7 customer support". To most people, the meaning of this representation is that you can communicate in real time with someone from Xero who can help. This is not the case.

    The advertising claim should reflect that, while you can request support at any time, you will only get that support when Xero staff have the time to provide it, based on their triage system.

    If you believe I'm being…

    4 votes

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  11. There is nowhere to report missing features and bugs apart from this forum, which is more for ideas.
    I have found it difficult to find a place to report an issue quickly.
    For new invoicing the list of missing features and bugs should be reported so we can see what has already been picked up and what is being worked on and fixed.

    3 votes

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    HI Jill, appreciate you posting here, not knowing where else to go.

    For something that appears to not be working as it should or where you're having performance issues in Xero - these are best to raise with our specialists at Xero Support where we have tools to investigate, triage any issues and escalate with our team if needed.

    When it comes to new invoicing we've communicated a lot of the changes and what's coming up through our Xero central page here. Otherwise, you'll also find many ideas for changes across product ideas here that I'd recommend joining for updates where you're interested. Searching 'New invoicing' on the main page of the site should help you find a list of the different features.

  12. The 3 Project categories at present are Draft/In Progress/Closed. I would like another category called "Invoiced" so I could see which projects have been invoiced and are waiting for payment before we close them.

    2 votes

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  13. We are Charitable organisation. We are interested in preparing donors list with the amount of donation received every month and to date as an on going basis.
    Source of funds are through Bank Accounts and EFTPOS terminal.
    Will your accounting system can produce such data. 99% of our transactions are cash / Debit or Credit card or bank transfer basis. As such Supplier Ledger or Debtors Ledger has to be used as Donors Ledger.
    Can you come back on this request.

    1 vote

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  14. Thanks for allowing the contact to remain when copying an invoice over - but please can you allow the defaults for the contact e.g. Tax rate to pull through as well?
    I have found when changing the account, or just adding a new item, that it is not bringing this in (as the little warning states when you are copying) but this is a real pain as you have to keep checking the Tax rate and amending when it isn't correct for that contact.
    Please can this be fixed as it was not an issue in the previous version of…

    13 votes

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    Thanks for your feedback here, everyone. We appreciate our customers use Xero in different ways.

    In new invoicing when you copy an existing invoice to a new draft invoice while you can copy to the existing contact the reason that defaults aren't automatically applied in the new invoice is because the line item fields of the new invoice are taken from the invoice you are copying from.

    We'll continue to track the interest in this here, but want to be open that we don't have any immediate plans for changign this behaviour.

  15. It'd be great to keep using Xero in our sister company in Saudi, but there is currently no facility to translate the forms into Arabic. Why can this not be done at the click of a button? It's great that you have links to bank feeds and that's a function that's sadly missing in the Zoho Books software that we're currently having to use.
    PLEASE look into this.

    2 votes

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  16. Unallocated leave. The only leave an employee should be allowed to create is leave that has been allocated to them. Unpaid leave if it has been created is automatically an option for all employees despite them not having it allocated to them. And thus the employees choose that leave which also requires no approval, which should also be a thing, why can employees automatically give themself unpaid leave without manager approval? So 2 changes above that I'd like implemented

    3 votes

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    1 comment  ·  Payroll  ·  Admin →
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  17. It would be very useful to be able to print the list of the results that are generated by the "Find and Recode" function. I use this option for other reasons than just recoding. It is an easy place to find out what tracking categories, account codes and taxes were used for each transaction. Narrowed down by a date etc. Currently, I can see them but cannot download them or create a spreadsheet from them!

    2 votes

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  18. New Xero Activity Statement Report

    It would be great if the new activity statement report automatically converted standard BAS to simpler BAS when importing into Xero Tax like the old ones has done for ages. We don't like having to produce two different types of reconciliations within our practice because then there are two different ways of doing things, which confuses junior staff. We want Xero to make things easier and automatically import the needed data as the old activity statement report does.

    2 votes

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  19. When pasting content from a Word document that has bullet points and other basic formatting, this formatting is lost and you end up with one large block of unformatted text.

    All our invoices have terms and conditions pasted in depending on the application of our products. We have to switch to Classic Invoicing where the formatting functionality still works, before sending the email to the customer, .

    Please resolve this urgently before phasing out Classic Invoicing.

    An example image is attached with a short portion of our terms and conditions to show the non-existent formatting.

    2 votes

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  20. We are after a report which shows the leave accrual rates for each individual employee in bulk report. I know we can view each individual employee by clicking on their leave balance and looking at the "Hours of leave accrued annually by a full-time employee. However for businesses with a large number of employees, this is very time consuming, therefore we would like a bulk report we can run to view all employees accrual rates in the one report.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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