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I can't believe Xero hasn't thought about this when creating this software. Customers would require different delivery address to manage inventory.
Also it updates the address to all invoiced/quotes for the particular customer. It's very hard to trust the system and have to keep separate system to ensure orders are shipped to correct address. Not sure why it is taking so long for Xero developers to add a field and make it operational.

basic feature I imagine most businesses would need

Please please please update so I can add multiple persons & details to a single contact record. I have to invoice an individual contract c/- one management company.

Sub account is something quickbook has and it works great for multiple retail locations under 1 parent HQ or 1 MNC with multiple departments.

It should be an easy implementation and hope Xero can do this asap!

Yes I need this function very important.

I have a customer that drop ships to all of his customers. I need the ability to charge the primary customer, but print a packing slip with different addresses.

Hi Kelly, Has there been any progress on this topic? I am currently converting from MYOB to Xero and this matter could potentially stop the change over.
Our Major customers have multiple sites we service as many as 30 different locations for one customer, they require details of each site on invoices for payment approval.
MYOB gives me this flexibility at this stage, this is a critically feature which a lot of businesses need!

Urgently need the ability to have multiple delivery addresses for a customer. Have asked previously, but that thread (& the 100's of comments) seems to have disappeared!
Xero, please spend time on this rather than other updates which we don't like.

We also deal with multiple contacts within a single company so we need to be able to send quotes to different people, invoices go again to different contacts and then there are multiple delivery addresses/contacts as well.

For us it is important to be able to manage multiple contacts for different functions within the same company.

Being able to select email addresses when sending a quote or invoice, as these would normally go to different people of the same company.
Maybe having an accounts option in contacts for email address when sending invoices/statements.

Being able to create your own field in contacts would be great! We pay a lot of our vendors by Zelle and would like to keep their email or phone # that is connected to their zelle account which maybe different than their business email or phone #. Or just have a general Notes section so we can input notes we would like to see when looking at vendor.

Hi Kelly,

Can you please respond to the requests of users to have notifications for payments. When a payment is received an alert, ideally email, is sent to the user.

This seems to be a simply implementation, and users have been asking for many years.

Please respond.

Thanks,
Ryan

Also be able to have two (or more) contacts with the same name but different details. Need the system to assist here

Some of our customers have one central invoicing address with multiple delivery sites definitely a problem we have faced when using Xero

Some of our customers have one central invoicing address with multiple delivery sites definitely a problem we have faced when using Xero

We sell to big corporates and universities. A big university has departments all over town and sometimes the country, but all with the same tax details. Currently, we must create a different account for each.
We also synchronise with Capsule CRM, which then means different customers for the same university or even the same person! This gets messy very quickly. Please allow multiple invoice addresses within one account.

We also require something along these lines i.e. the ability to assign an individual in an organisation to a department such as, the PO contact, the accounts contact, the sales contact etc. So the system is intelligent enough to know when you are sending a PO, which emails to send it to and so on.

We have to essentially add the contact details right now, select include in emails and then try to remember who POs go to, who invoices go to and delete the unnecessary email addresses. Pretty tedious.

I personally think that Xero needs to add additional fields on the invoice template so you can manually input delivery addresses.

Some businesses work with multiple customers per day, but on a Cash basis and don't necessarily want to create a contact for each of the customers. So the ability to create a CASH Contact to invoice these clients on, and just add the delivery address and additional billing details if required would be great.

Like Pastel.

I have clients with different delivery addresses, home, office, depot etc. At the moment, I have to go to the customer detail screen, change the delivery address, create the invoice and go back to the customer screen to enter the main address again. My old system allowed multiple delivery addresses from a dropdown box. This was a sensible solution.

To be clear, not just ability to add multiple persons to a contact and send to all, it should allow the user to select the primary person (and email) from the list of persons associated with the contact, and optionally to select other persons from the list to copy in.