Enter your idea

This is CRUCIAL! both for bills and invoices.

Thank you for starting a new thread - again.....

This wipes out all 000's of comments on all previous threads, and starting again is ignoring all our previous requests - Why is such a thing not even in development ideas for bills? i have been following this request since early 2019!

I'm lost for words....after all the requests for this feature, you don't actually have any plans to implement it!!!! why bother asking us then.....

So here's a question for you: why was this not implemented in Xero at the outset? It's not as if this isn't a standard part of any other accounting system - at least in every one I have used over the past 30 years or so. Perhaps you thought everyone else had got it wrong, and this isn't an essential feature every business with more than one accounting person needs.
I defy you to give a sensible answer to that one

Like others I have used Sage for years and have recently switched to Xero. Not being able to put purchase invoices into query/dispute is a major disadvantage over Sage. It is a basic requirement for any accounts package.

After 25 years of using Sage I recently switched to Xero, sadly not everything in Xero is an improvement, Not being able to mark purchase invoices as disputed is one glaringly obvious disadvantage over Sage. Whilst a workaround is currently possible it's not ideal nor pretty. Xero don't seem to understand how important it is to ensure bills aren't mistakenly paid when a bill or invoice is disputed/queried. Xero - please reconsider this request, it really shouldn't be too difficult or onerous to add a check box or flag!

After 25 years of using Sage I recently switched to Xero, sadly not everything in Xero is an improvement, Not being able to mark purchase or sales invoices as disputed is one glaringly obvious disadvantage over Sage. Whilst a workaround is currently possible it's not ideal nor pretty. Xero don't seem to understand how important it is to ensure bills aren't mistakenly paid or customers mistakenly chased when a bill or invoice is disputed/queried. Xero - please reconsider this request, it really shouldn't be too difficult or onerous to add a check box or flag!

The problem here is that the requirement is specific to each invoice, and so no creative use of credit limits will replicate the requirement for the ability to flag an invoice in dispute.

It is not even that one is more important than the other, they are equally as important to ensure that "bills" are not paid for incorrectly and that "invoices" are not continually chased when we know there is an issue.

It is quite disappointing that you would rather waste your development time redesigning things that work perfectly fine instead of working on things that are basics in other accounting software packages.

why is this something you have no plans for????????

it's fundamental to be able to stop invoices being automatically paid. i do not understand why this isn't a standard feature and it needs to be implemented asap

why ask our opinions if you are not willing to listen. there are hundreds of comments on the original post asking for this, all saying the same thing but you have no plans for it, are we wasting our time asking?

100% agree with the comments relating to this and other posts regarding invoices on hold. This is a fundamental principle of ledger control and like others have stated, Xero appear to be unique in not offering this function. Come on Xero, lets try and up the game on this one

Echoing other people's comments, I am astounded that this is not in plans for development. Surely the volume of comments from users stating how critical this is would be enough to put this in for development?

I am not sure how amending a credit limit for a customer/supplier would help if only one invoice is disputed.

Please, Xero, give this some further consideration - the people have spoken! You are the only software provider I am aware of that doesn't offer this.

I cannot believe that this is not in the plans for Xero to develop - this is a business critical feature both on sales and purchase invoices.

I need to be able to flag individual bills or invoices, not using credit limits.

Xero, this is poor 😕

"We'd like to confirm from a bills side of things that this is not something we have plans to develop at this time.

We're still interested to get a clearer understanding of users that'd like to see this developed for bills"

So you want our feedback but you aren't bothered about actually listening to it because you're too busy changing the look of the bills screen to a god awful blockey piece of eye pain that no-one asked for, got it.

This is a basic requirement. Business raises an invoice, posts it to accounts software. It's now included in month end reports and VAT returns. Customer has an issue and rightly refuses to pay until issue is resolved. Flagging the invoice is vital to getting the issue fixed and invoice paid. Why Xero can't do this simple thing is beyond me - every other accounts package I've used over the last 40 years can. Maybe it's time to go back to Sage.

I'd like to see this. At present, if I enter a bill and someone outside the accounts dept raises a query on it, there's nothing I can do within Xero to make this immediately obvious. A flag would be a great help when I pay a month's worth of bills - some suppliers provide 3-400 bills per month.

This really is an essential feature. My company used this regularly on Sage when we were a much smaller business, and now we are larger it is a vital part of streamlining processes as the company expands. We cannot leave invoices as Awaiting Approval as they do not appear in the ledgers, therefore misrepresenting our accounts to the Exec Board, but we risk paying disputed invoices once they have been approved. In addition, we lock our accounts each month so that previous periods do not change, so if an invoice is left in Awaiting Approval, we have to amend the date as once the accounts are locked they will not drop in once approved if the date is prior to the lock date. This makes the tax date wrong in the accounts and the 'solution' of amending the references is not ideal as you cannot then change this again once you have locked the accounts.
It is baffling that something that is crucial to businesses maintaining accurate accounts and managing cashflow, is not seen as an urgent area for development.

"But to give clarity, currently we do not have plans for developing a flag for bills, or sales invoices."

Why not!?!?!

This is such a basic request to be able to add a 'flag' against a bill - lots of apps/software provide flags why can't Xero? I upload ALL supplier bills into Xero, code them and send for approval. However, as bills sat in draft and awaiting approval DO NOT show in the ledger for accounting purposes I often have to submit for awaiting payment to have them added to the ledger - this is where I have an issue as I dont want them paid if they are in query. Another scenario is, they are in awaiting approval and some may have a query and if the latter are flagged I wont have to keep opening them to find out "Oh that's in query" and move on - the same goes for INVOICES as well - FLAGS FLAGS FLAGS please!

Disappointed to hear that Xero are not developing the 'in dispute' for sales and purchase invoices

This is an essential feature. As with others, unimpressed that you have moved this to a different thread to restart the counter on interest in this feature.

Here's a Linked in group - perhaps taking this to the social media will help Xero to reconsider.
Xero Discussions (27K members) https://www.linkedin.com/groups/1415817/
Xero is actively posting about how great and wonderful they are - which is just an insult to the user community.

What is stopping Xero from being able to do this?

In real world scenarios, sometimes supplier bills cannot be approved because they are incorrect. Sometimes suppliers make genuine mistakes and charge the incorrect price. We then have to dispute this with them and somehow have to track it to ensure that the wrong amount isn't paid.

Why shouldn't we expect that our accounting software can do this? That's where the bills awaiting payment are generated from.

It just makes a lot of common sense that this should have been a feature a long time ago.