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Despite the new thread, this remains a critical requirement. Invoices have to be booked for all sorts of reasons (recovering VAT for example) but may need to be held for payment. I do find it extraordinary that Xero have no plans to introduce this.

Totally agree with Andrew Finnie. It's an organisation that has become arrogant towards its client base

so despite the numerous comments that this is a feature desperately needed by your cusotmers 'this is not something we have plans to develop at this time.'

What is the point of us voting/commenting if you are already telling us you are not going to do this?

Maybe it's time to vote with our feet and switch to one of your competitors that does offer this basic accounting feature.

Completely agree with Arnis. Don't know why you've reset the counter on this. Why ask for ideas then ignore them when they get enough support?

Outraged! I have to agree with Claire and the other contributors. What is the point of this communication? You have effectively just reset the counter on a function request that has been around for years and as soon as we have managed to drum up some support - you have killed it.
This really is no rocket science - literally every other accounting software has this function and it is an important function to have.
We have a team of around 20 bookkeepers and Finance managers which provides financial management services to around 80 entities. Without the ability to flag bills we run a risk of paying bills which are in dispute. Having these not recorded or keep them as drafts is not an option as this does not provide a true and fair view of the company's financial position.

This really is a critical feature that Xero lacks.

1 it’s good accounting practice to put all invoices on the ledger so that they’re reflected in the accounts - holding invoices for lengthy times in an unapproved state means extra work in creating accruals and inaccuracy creeping in.

2. Sometimes invoices are approved, then issues come to light which put the invoice back in query. Xero has no efficient way of holding these invoices back from payment runs which is a risk. to Xero’s own clients cashflows.

Xero team, there’s a reason why your clients are asking for this feature to allow them to manage their finances and cashflows. I don’t understand why you would not add flags or other marker when this is clearly recognised as a critical weakness by so many.

Xero: " We're really interested to know if this is important to you, so please take the time to read this status update, click this link and add your vote/voice"

Also Xero: "We have got no plans to develop this idea anyway"

this is critical on the sales and bills side, I don't understand the point of the email as this has been going for a year to get this added and you have put on the email that you have no plans to add this to either side so it seems you are ignoring your customers regards a function that is so basic that even Sage has it?

Basic functionality that Xero is missing - results in increased complexity (having to keep invoice in draft or awaiting approval and then remember these can't be approved, or have approved and remember not to pay) and increases the liklihood of losses if these bills are accidentally paid.

Yes that's a good idea to separate out the two different sides of this thread.

However can you please explain how using Credit Limits helps to flag an invoice in dispute??

Xero is the only accounting system I have used that does not have this functionality. It becomes very complicated trying to keep track of bills that are being held (for whatever the reason) and ensuring they do not get paid when there is no ability to make the system hold bills.
Systems I have used previously also had the ability to report on held bills so that managers could review them and ensure queries were being progressed.

Basic accounts payable management that should not be done 'offline'. Come on Xero, get it done.

The same also applies to BILLS - the ability to flag as in dispute - the suggestion to leave in draft/awaiting approval does not work as the monies do not show in the ledger. Just need to FLAG BILLS and INVOICES as in dispute.

Would also like this function on sales invoices so we can mark any disputed by our customers as such on the system

being able to see which invoices are disputed is vital for credit control.

"Marking a customer or supplier as in dispute serves no purpose."

It does serve a purpose on supplier side if you are running a Quality Management system and a previously approved Supplier hasn't provided renewed documentation as an example. Here you may have outstanding invoices but don't wish to raise any further POs until the approval has been renewed.

The exact detail of whats needed is however a little irrelevant at this stage as Xero don't seem to see this as at all important even though it was raised years ago. Even Sage has it!

Flagging an invoice (sales or purchase) as 'In Dispute' is critical. Marking a customer or supplier as in dispute serves no purpose.

This is a major downfall as it might not be apparent on receiving the invoice in the first instance that there is a query.

I would say that not having the ability to hold invoices is the biggest downside to Xero, especially as it is functionality you simply expect from accounting systems.

We're also going to use the invoice reference field to edit if anything is in dispute.