Batch payments - Ability to include credit notes
Allow the inclusion of Credit Notes in Batch Payments where the total to be paid to a supplier is still positive. This would allow a single batch for a Supplier to match their Statement, particularly where credit notes are not related to specific Bills.
Andrew Syme
shared this idea
Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product.
We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage.
As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently may improve the process for some customers.
We appreciate wanting to see developments, and while this update doesn’t signal the movement you’re hoping for right now, if there is any progress to share we’ll definitely update all of you through the idea here.
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ICJP Admin
commented
I agree this would be most helpful
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Charlotte MacPherson
commented
This would be extremely helpful. Sometimes in batch paying bills to pay a credit card, there is a credit from a supplier for which there currently isnt a bill open, or that isnt included in that batch at least. Currently the credit note cannot be included as part of the batch without it first being applied to a bill. However if there arent any open bills in that batch for the same supplier, it means changing the name on the credit to a different name so it can be applied first and thus included in the batch. This is very frustrating and tedious, and simply inaccurate! Please allow this feature to work on bills - and also on AR invoices! When a customer sends payment for several invoices and a credit note as well, once again the credit note has to first be applied to an outstanding invoice before the payment can be entered.
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Zara Griffin
commented
Would be most helpful.
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Paula Wyeth
commented
Andrew always has great ideas!
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Christine Ashton
commented
Records become so inaccurate when you have to allocate credit notes to invoices/bills to which they do not relate. Not to mention the time wasted having to do this step before you can create the batch payment or reconcile a payment from the bank account.
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Donna Henry
commented
Being able to add sales refunds to a bank payments list.
Is there a way in which sales refunds (for example, a customer overpays an invoice and therefore a refund is required for that customer) can be recorded but also added to the payments list so that when a payment batch is made it can be picked up as part of the batch payment?