Invoicing - Remove 'Powered by Xero' in Footer of emails
Remove 'Powered by Xero' Advertisement on the footer invoice emails (only recently added)

Hi everyone, appreciate this topic has picked up momentum in the last couple of months since “Powered by Xero” was first introduced to our invoice emails.
Our product team have been working through the next iteration of the invoice email. They’ve reviewed feedback about this email from multiple sources and are planning some changes to address some of the concerns, in particular that the purpose of this feature is for marketing and advertising purposes. This feature was developed, designed and implemented will the sole intention of increasing trust with the invoice emails we generate inside the Xero platform. The data after delivering this has shown that it does just that, increasing engagement with your invoice emails and ultimately getting you, our customers, paid faster.
Therefore the “Powered by Xero” footer will remain in place, however we will be reducing its size, better integrating it into a redesigned email experience and removing the hyperlink to Xero.com.
This new email experience is focussed on uplifting our invoice experience to meet expectations from you and your customers to provide a professional, informative and modern experience. This new experience will be coming to New Invoicing first and then to our other invoicing tools like Reminders in the coming weeks.
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James Hill commented
For those that use stripe, look into stripe invoicing
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Jake Clifford commented
I am really not happy with the "admin response." We pay roughly $80 a month for Xero. (Mind you it has increased in the short time we have had it) Your branding should not be on the top plan period. We used to use Zoho Invoice (FREE) and we could send invoices from our own branded email. If we aren't getting that then I would at least appreciate the bare minimum of keeping things professional and not having Xero plastered over the email. There really is no reason to add your logo, our customers are not interested in your platform they are interested in our services.
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Gordon Lyon commented
The "admin response" makes things worse! If Xero is really doing this for our benefit, then provide an option to turn it off! Or better yet--turn it off by default! Advertising on our emails needs to stop! Making it "smaller" is no solution.
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Livia Michelini commented
"The data"? Oh dear....
Xero, a more effective update would be to allow us to insert our own branding and provide more customisable templates into the invoice emails (e.g. we'll have our own logo in the invoice template thank you very much) so that OUR customers know that they are dealing with US and not YOU, a 3rd party software. Your APIs are integrated with large companies in the background who don't have your logo on their invoices yet they synchronise and push bills across via Xero.
Disappointing - you are missing opportunities to respond to and prioritise your customers' needs (let's not mention the long list of functionalities that are glaringly absent from your program, particularly around payroll).
Further confirmation of why we will not be using Xero to email invoices to customers. We have found a very suitable alternative that supports our business and our own branding with customers and understands the nature of B2B relationships.
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Jack Rintoul commented
Such a bad response from the admins. I don’t need or want the Xero branding in my invoices. It doesn’t help me build trust with clients. It’s completely irrelevant to my business. It’s only purpose is free advertising for Xero. Turn it off!
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Neil Clarke commented
It’s advertising to our customers and suggesting we are 100% happy with Xero. Not everyone is. We do not find your reason for ‘increasing trust’ and encouraging faster payments is justified. You increase the subscription and then use us to promote Xero. We cannot understand how you add the powered by Xero logo without permission, yet do not allow us to add our own company logo and auto signature saying, it is not technically possible. We will now look to change to an alternative solution.
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Josh Buesking commented
You mention trust, it makes companies look like they are using a free software doing the opposite:
Veri greedy.
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Josh Buesking commented
Very disappointing. Xero is the intuits little brother officially.
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Medlist Accounts commented
Please remove this from the footer of our emails
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Freya Pieroz commented
I'd like to pre-emptively opt out of ever getting the V2 email experience, on behalf of all my clients, if the V2 experience comes with non-client advertising embedded in it.
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Joana Mendes commented
This could be different for different locations. I have contacted Xero and was advised that a new version of the email template with a smaller version of the Xero logo is coming live "I've heard back from our Product team, and they've mentioned that this V2 email experience will be rolled out to New Invoicing users in the coming weeks and to Classic invoicing users later this quarter.".
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Angelo Jimenez commented
Please remove the "Powered by Xero" branding from all the emails sent by our company, thank you!!
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Mônica Rossi commented
When are you removing the 'Powered by Xero' branding from the Emails sent by our company?
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Rachel Farrow commented
Please removed the 'Powered by Xero' branding on Emails
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Olivia Muir commented
This is ridiculous for a paid subscription. Would make sense if it was a free tier, but this is paid. This needs to be removed. You wouldn't think it, but this is a reason to leave Xero.
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Ben Cannington commented
ha ha ha - this is like watching a slow moving train smash!!! Every day the resentment keeps on piling in and the 'wise people' of Xero keep believing they are 'on track' and have done the right thing... Xero needs to go back and read business 101...quality products, competitive pricing and exceptional service...
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Stuart Fysh commented
If you send a support message they will remove it. They will initially reject you but if you get angry and demand to be escalated to a supervisor they will do it. Its a pity that you have to this but Xero's support and overall wilful ignorance of its customers, it is what it is.
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Scott Diamond commented
Please remove this advert from the footer of our emails, it is incompatible with our organisation's brand usage and puts us off continuing to use Xero.
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Tony Engeham commented
We pay for this service why are we being used to provide free advertising for Xero?
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Emily Aspden commented
Please remove the Powered by Xero branding from our emails