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Hi all
Given the lack of response, even to acknowledge issues raised here, it's likely worthwhile to take this to a more public forum. Please post messages on the social media sites used by xero

https://www.linkedin.com/company/xero/
https://www.facebook.com/xero
https://www.instagram.com/xero/

Adding to this request - we'd like the ability to add tracking categories as defaults for items selected from item inventory / Products & Services.
This would really speed up the amount of manual input required to select options on 2 tracking categories for each invoice line; often with 20 lines per invoice.

Right now it's not possible to add a tracking option from the same page when creating an invoice. It's very clunky and takes you to the advanced tracking page. If like our business you have set up a huge number of previous classes, this is extremely time consuming and cumbersome. Please put back the old system of being able to include a class/tracking number on the same page

@Allison Casey, I do not understand your Issue. Can you please expand your explanation. I can add new tracking categories 'On The Fly' albeit in a separate Tab, but the New Invoice pull down list refreshes. Yes, it still has performance issues, but it works.
If you are creating new categories that often, I wonder if you are using or abusing the software. Its NOT a job costing / Recovery system.

The new invoice feature no longer supports tracking jobs or categories in an easy or efficient process.

The classic invoice tracking feature is no longer working and adds an error message.

It should be as simple as a few clicks and there should be an unlimited number of tracking items allowed. We use this to track expenses to jobs. This was setup by Xero 10 years ago.

I have submitted many video's to support which due to privacy reasons I am unable to load here however I am now no longer efficiently able to enter invoices with tracking without wasting time.

Please fix the classic invoicing system until you get the new invoice system in good working order.

Can we make it so I can create a tracking catogory whilst creating an invoice - we use the tracking categories for job names. The job name has a number at the begining so that is my invoice number but now I am having to do the invoice and then go back and create the job number, so infuriating.

Tracking codes are one of the most important functions for a business. This needs to be given more importance. We should not be restricted to 100. We have 1000 jobs per year and we use the tracking codes to do P + L's for each job. Quickbooks can do it, no problem, without restrictions. Xero should be able to do it better than Quickbooks

I'm finding it frustrating that now we can't even add an option in the old invoicing system via the invoice line, it just brings up an error. Xero's solution is to go round the 'long way' and enter through Advanced reporting. This is time consuming, and makes for less efficiency in data entry. The new invoicing system is basically the same, and you can't type in your option to bring it up...you have to scroll down to find it. Antiquated methods. Why change something that isn't broken. Frustrated!

In classic invoicing when editing an invoice. when you clicked a tracking category it automatically pulled it from the contact. However, now you have to scroll and select the option.

It would be great if this was automatically added from the default on the contact. On the old invoicing, I can just go down and click click click fill all them in automatically from the default. But now I have click select click select click select so awful!

This is already a feature in the current version and it should not be difficult to include this in the new version.
In the medical industry it is mandatory to include lot and serial numbers on invoices and have the ability to track an item in case of a recall. This is a feature that we must have. If Xero no longer provides it with their new software we will move to a software package that does. Until then we will keep using the old version as long as possible.

The new invoices does not allow adding of the tracking categories, this is a critical part of our business reporting.

Removing the tracking feature from invoicing makes Xero no longer fit for purpose

It is strongly recommended that you do not remove this feature as legal action against the company to force it not to depracate the current fit for purpose invoicing until this crass failure is remedied and the new invoicing is corrective to have at least as good functionality and usability as the existing

The company’s willful ignorance of its customers’ needs is beyond belief

The ability to add a tracking code from within the 'new invoicing' bills.
Classic invoicing has this ability and so users shouldn't have to ask for current functionality to be carried across to new invoicing.

Any Update on this option?

It would be great if there is a default tracking code identified on the contact card to auto apply or be a 1 click apply to the invoice (same as current invoicing) but now you have to click on every **** line and select the tracking option from the list.

THINK SMARTER NOT HARDER!!!

EVERYTHING ABOUT NEW INVOICING IS RUBBISH !!!!!

In my industry every bill & every invoice has a job number attached, it is how I find things in seconds. It was so simple to add a job number, copy & paste it down multiple lines. Now I click on it to add it and it takes me to yet another window and then scroll the thousands of job/tracking numbers to the bottom and add it in. So for every invoice a new browser window is opened totally clogging up my system. Adding job/tracking numbers used to take me about 3 seconds in classic. To complete an invoice now takes twice as long - Thanks Xero for creating an absolutely USELESS invoicing format

We have switched to the 'new invoicing' procedure but we don't seem to be able to add a tracking category. This field is also extremely slow in responding.
This process will not make invoicing quicker for us if we are required to enter tracking categories prior to drafting a new invoice as every job with every invoice has a new category linked to it.
We have a 'work-around' by changing the invoice to a manually entered number system which will allow us to still run reports for each job but it is far from ideal. This function would be so important to us in the new invoicing, especially with the ability to have a large number of tracking options. The new option will make our invoice process more tedious and will take longer with the possibility of accounting errors.

Please dont change this category or the amount of options it can house.

Why has the new invoicing lost the ability to add a new tracking code? Please add this back in as it saves a lot of time.

Please Please don't force us to use the new Invoicing. I have daily Sales sent over via Zettle everyday I go in and put in the correct cost centre but this is not possible the couple times I tried it with new invoicing.
I need to record the sales for different Cost Centres. I have 4 main ones that I use daily. Otherwise I will have to run a Manual journal to get this info in when with the current version I can do it in a couple clicks.

Either keep the old version for those that want it (it seems as though there is quite a lot of those) or change the new version to be more user friendly and easier to use.