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Really good points Jim.

Let's work together for change and try to stop the Directors from being captured by Management, as they seem to be at present.

That's a good point, Chris. I might have to look into getting some shares just for that purpose.

Folks, the more we just keep commenting here, the more Xero can just ignore us. We need to start leveraging their system to support our goals.

Each time one of these issues arises, every single person needs to make a support ticket. If they offer no solution, refuse to close the ticket or make a new one.

They will be using a ticket system like Zendesk, and those are used as KPI indicators at high-level meetings with executives...the sort of meetings where KPIs actually mean things and where said KPIs also eventually find their way into annual share reports.

So, if there are a lot of open tickets, questions will be asked as to why...questions whose answers we can affect by refusing to bend to Xero's gaslighting.

We need to start hitting Xero where it will have an impact on those high enough up the ladder that can easily ignore our complaints here in this forum.

Couple that with commenting on every social media post you see to get the word out publicly. For example, every time you see Xero's ad on Facebook for 90% off for new customers, make a comment so other folks see it. I have a templated comment that I post every time I see their ads. I'm already starting to see more activity each time I post it.

ALSO, never forget the AGM!
If you are a shareholder, you can bring up your concerns under General Business
OR
If you can get enough shareholders/shares, you can propose an Agenda Item of "no confidence in the Product Development Team and Directors in managing user requests. This is a non-bonding resolution however the Directors have to respond. I have used this in the past and they do not like it!

I did this some time ago in my own name and it got the attention of the Directors.

Xero has made it clear in a previous response that they have no intention of adding an option to disable auto save. The best way to communicate our disapproval is to place opinion comments on their media campaigns and add negative reviews on all forums. Perhaps when their advertising budget is squandered due to our warnings to prospective clients, Xero may start to act reasonably and produce a key function like invoicing that is actually fit for purpose.

Really Xero?? It can't be that hard to sort this issue out. Please communicate with users where this is at. We need to know you are not just reading our frustration but are acting on this.
Given the release of this sub standard product the very least you can do is provide a timeline of when we can expect issues to be acted on and resolved.
It would make sense to allocate all resources to sorting out all that is so wrong with this than to spend time developing AI and the like as you will lose customers in the interim if this drags on and your AI could well be redundant.
Please please please. It is getting very difficult to be polite about it anymore. We don't want to hear that you understand blah blah blah. We need to hear that you are doing something to resolve it.

I have to input self billing sales invoice as well as raising sales invoices using the next number in the sequence. This has now caused gaps in the numbering sequence that I will need to explain to the auditors!!!!

Autosave is so frustrating. Please get rid of it!

I logged a case with Xero support because as I would type new invoice numbers over the default numbers it would revert back to defaults or insert them in the middle of the numbers I was entering.
This turns out to be an issue caused by autosave and the advice was to wait until the autosave finishes. Who has time to pause for a few seconds on each invoice when you have hundreds to enter? Now if I don't check every invoice number I end up with a lot of errors.
Autosave is total overkill when most of my invoices are one line only.
It slows everything down and massively impacts my work-flow.
I didn't switch to new invoicing until I absolutely had to due to the loss of functionality. Now Xero needs to be fixing these things that are deficiencies in the software and looking after us long-term users.

Please Xero listen and fix it - make autosave optional.

You're so correct - all Xero does is totally ignore any suggestions by users!

It is insulting.

I can not believe how thick skinned they are.

I agree. Another issue I've now found - I do batch invoicing based on groups and in some cases there are up to 47 in a group. You would think that creating draft invoices for them would only include that group e.g 22 which are the current ones in that group, instead stupid Xero says there's 42 and then when you create them it gives a message saying sorry but 20 from your group couldn't be created but no link to click on to see what ones they are. This didn't happen in classic as I've done my invoices this way for a few years now.

Example of what see now - it also now doesn't even do them in alphabetical order but in invoice order instead which it used to in classic if I remember rightly and made it easier to check I had all the current.
I'm lodging it as a case but suspect they won't do anything since they aren't really fixing any of the issues we are all complaining about any way.

Auto-save is f---ing annoying!

1. I have many drafts that come in and they are expected to be ready for review already; when auto-saves are happening and someone goes in to mess around on something or just doesn't finish and then a draft is saved, it causes confusion!
2. if i'm working and change the invoice number, it then tries to autosave, but then if the invoice number is taken - it gets reset. it did this multiple times as i was trying to copy the format over from another invoice, and then went to another screen to copy the information i was going to replace, only to discover what i had just copied disappeared due to autosave finding a 'conflicting invoice' (which there wouldn't be because i wasn't ready to save!)

I've taken to adding a note to every single invoice I send - It's a note saying what date, what time and to whom I sent the invoice. There's no other way to legally show that I have already sent an invoice to a client - on more than one occasion mostly.
On top of that, I save the emails for invoices in a folder - if I need to resend an invoice to a client, I resend the email sent to me in the first instance. These workarounds seem to be the only way to keep the records straight.

When is auto save going to become optional , it causes me issues daily,

Please start listening to your customers Xero !

at least give us a genuine reason for this to be mandatory for all users !

Any progress on this?
At this point I'd take this over reducing the grid size if I was forced to make a choice. The permanent auto save is an absolute nightmare, and the fact that there is no back/undo option is beyond bonkers

The whole autosave is ridiculous - who ever came up with the idea should be fired!!
It's a nightmare when having to use the history for Debt Collection purposes or even just proving when, where and to who the invoice was sent just to get payment for an overdue invoice. I use the history quite a bit in this case especially when we don't get advised that someone has left the company but the emails still go through.

Attached is the auto save notes for one invoice. 6 Pages. The number of useful entries would fit on less than one page. I should not have to filter through this much to get to the required information.

More mess Xero.

Please give option to disable autosave in invoices.
Show us that you are listening.

I would like to turn off as well or have the ability to revert/cancel an invoice to its original state. If you make a change or a mistake, there is no undo button. Now there is no way to know what was in a field before you started making changes.

This is critical. It can't be that difficult to disable this.

disable autosaving or give option to do so. This is causing all kinds of issues. Are you even listening?