Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
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Nigel Godfrey commented
The UI for new invoicing is terrible - it looks like a previous version from which "classic invoicing" was developed, and it's harder to use, and hard to understand.
Please put back all the UI elements and clarity that made Xero popular in the early days - when it was sold as "beautiful accounting software".
Firstly there are two different invoice layouts: one for editing, and one for viewing. That's just confusing, wasn't the case before and should not be necessary.
In the edit invoice layout there are wide, empty columns requiring side to side scrolling to fit everything in. For example the price column is so wide it could fit a trillion dollar number, and the column heading doesn't align the same way as the data. The item column is huge, but not everyone uses this. And cell contents don't word-wrap in my columns.
And in the display invoice layout tax codes and both tracking categories are shown on a different line to the one they apply to.
And when I go from one layout to the other everything moves, and I have to try and connect what I am seeing now to what I was seeing a moment ago.
It's just a mess, and hurts my brain every time.
I understand that you are trying to apply best practice web guidelines for accessibility reasons, but they are designed for normal webpages, not for accounting apps. Does Google Sheets require huge whitespace everywhere, or does it look similar to a native app like Excel? Accessibility is important, but not at the expense of usability. It should be possible to have both, even if you have to support two ways of showing the data, rather than just two style sheets like in the bank rec layout.
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Laura Burgess-Monks commented
Please allow subscriber to remain on classic invoicing system and do not stop in Sept 2024. The new invoicing layout creates a great deal of additional work, and it looks terrible. Attaching a file option has been made very difficult.
I cannot understand why the need to change to this awful way to invoice. -
Jessica Wahjudi commented
To switch back the invoicing to the old one. The new feature is less user friendly and you can't even drag and drop file anywhere in the window now, which is a step back from what it used to be. The copy function is also less user friendly. Layout is not nice also.
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Admin Brisan commented
I agree. Changing the issue date or due date is complicated. Deleting a line should be an "x" at the end like classic invoicing.
Unnecessary changes when the old way was working fine. -
Sophia Tao commented
I despise the new invoicing and hate that it is going to be the only option available.
Keep classic invoicing for users who want to use it. -
Sophia Tao commented
I HATE the new invoicing layout, it's so unnecessarily fluffy. Don't rate whoever's managing the UI and UX.
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Andrea Skene commented
If you are going to keep the New Invoicing features this is one area that needs to be looked at.....
The History & Notes show date & Times, Email addresses but the new Invoicing only shows the date NOT TIMES OR EMAIL ADDRESSES.
This is something we find very useful -
Simon Young commented
I totally agree. Why on earth would Xero introduce a new version that has less functionality than the previous version? Except Xero does this ALL the time. This is fundamental.
I like the automatic save function on the new invoices but I hate everything else. The user interface is ****. The lack of features is awful. I used to type the due date as +0 for an invoice due today - but you can't do that on the backwards new version - WHY NOT?
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Joan Gibbon commented
this was copied from another persons post, there are many in the xero support forum else where that are really NOT happy
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Joan Gibbon commented
I don't understand why Xero decided to create this "new look" invoicing system... what a way to really .... on your customers... years of entering invoices and developing muscle memory for where everthing was and it worked perfectly.... Yes!, all the features the previous invoicing system had should be by default included in the new one.
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Murray Turner Decorators Limited commented
PLEASE, PLEASE, PLEASE Keep the old format the new one is more work/key strokes and there are a lot of complaints I notice on the facebook xero users group.
could you have a look and see what the users are saying (which indicates nearly all users want to keep the old format) -
Anthea Oon commented
Allow subscriber to remain on classic invoicing system as this meets their needs perfectly. The new invoicing system creates a great deal of additional work every day which nobody needs.
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Terry Dover commented
Give us the option to use the Classic version of invoices as our default