Petition for Xero Executives Regarding Alleged "Improvements"
Petition for Xero Executives Regarding Alleged "Improvements"
I encourage Xero Subscribers and other customers to start commenting and upvoting so we can show the Executives that these "improvements" are NOT improvements!
So, if you have had problems with any of the alleged improvements, some I have listed below, they include any sub issues associated with the changes.
Please add only "I agree" in comments. This will help our overall numbers into a louder and bigger voice.
- New Bills View
- New Contacts View
- New Invoice View
- Retiring of classic invoice layout
- Xero Support Staff Gaslighting you
Unfortunately, there are so many ideas and comments that I cant list them all, but there is slightly different wording and multiple threads, that Xero staff either close or merge, and muddy the issue actually diluting the bigger problem, that customers are not being consulted, nor are we being heard.
Stop treating us like "users" - we are your customers.
![](https://secure.gravatar.com/avatar/3c34d50fd5382c72f7112820e791a63e?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
Hi community, I’d like to share the new Xero Central page for new invoicing that we noted was coming.
Along with updates to individual ideas on the site here, this page will become the one source for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Remember, you can keep switching between the two products between now and September. Thanks
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Melanie Magic commented
I agree - Invoicing is TERRIBLE
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Karen Bradshaw commented
Why has “Add last items” disappeared? Please reinstate in new invoicing. I use this feature all the time and revert to classic invoicing so I can still use it.
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Mabel Chong commented
I agree
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Cassandra Ferris commented
I agree
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Fiona Davidson commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
Jodi Stewart commented
I agree
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James Dell commented
I can’t upvote this.
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Angeline Rough commented
I agree
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Martin Mancheff commented
I Agree
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Melissa Jansen commented
I agree
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Margaret Nicholas commented
I agree - and they've blocked voting on this!
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Michelle Hawkins commented
I agree
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Jitesh Valji commented
I agree
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Fiona Hincks commented
I agree! I hate the look of the new invoice template, it's so messy. Please keep the classic invoicing!
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Jaleana Gray commented
This has to be the worst update ever! It's not as functional as the old one and I have to keep going back to the old one as it's a lot quicker than mucking around trying to find things on the new one. Had a friend ring me in despair and the fright she got from seeing the new invoicing. Had to team view with her and explained how to get back to the classic and before November I will have to go up country to teach her how to navigate the new invoicing.
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Carmel Howard commented
Terrible - just rubbish functionality
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Craig Henrickson commented
The new invoice system is a step backwards in user experience and capabilities. Xero, it is time to actually listen to your customers and their needs, as currently you are failing them.
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Ange Mason commented
I agree!!!
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Kaye Nicholson commented
I agree. My client couldn't send an invoice yesterday. We contacted support and was advised to switch back to classic invoicing as it was a 'known issue'. My client was frustrated at the time lost.
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Nicola Wilson commented
I Agree!!
Xero claim these are improvements, to who exactly? The new invoicing is not suitable for anyone, it has to be one of the worst so called improvements to date!