New Invoicing - Keep Classic Invoicing
KEEP THE CLASSIC FORMAT FOR INVOICING
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Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
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Jill Fechner commented
The option to turn off Auto Save is critical.
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Tim Sheehan commented
'New Invoicing' frequent autosaving creates so many entries in the invoice history & notes as to completely ruin the usefulness and purpose of the log. Now it is just noise
- see attached. -
Andrena Miles commented
Dear Xero Development Staff,
I appreciate that you have a new platform for Xero, is it not possible to have classic invoicing on the new platform? Surely the new platform can cope with the classic style instead of the new style?
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Angela Young commented
When I contacted Xero Support last Friday this is the response I received:
"We've had both the classic and new versions of invoicing for a while now. It takes a lot of effort to maintain two versions of invoicing on different platforms. We now want to focus on building features for the new version, rather than maintaining our older classic version."
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Morgan Hopkins commented
I'm with everyone else here: Xero, PLEASE do NOT remove the Classic Invoicing function! It is much quicker, simpler and easier to use than the new invoicing function. Have the new invoicing function available for those who wish to use it, but please keep the old invoicing function as well for those who do not wish to use the new invoicing function.
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Edith Svehla commented
Att Xero, they last update from you on this is on 2 April 2024. Can you not see the comments and requests not to change this? why are you not reading our requests or answering. Please just leave classic invoicing alone and available to us.
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Danie Nell commented
PLEASE KEEP THE CLASSIC INVOICING!!
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Tina Palmer commented
What is going on with the entering the address for a new customer? It has search address or edit address. Either way when I use either one & click save is doesn't save it & I have to reenter it into contacts.
Very frustrating!
Tina -
Paul Rosser commented
Keep classic invoicing until all its functionality is transferred to the new invoicing.
It is childish to break the functionality of classic invoicing while you are still telling us to use it to resolve the bugs in the programming of the new invoicing.
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Jane Skinner commented
KEEP CLASSIC INVOICING PLEASE. New invoicing is NOT FIT FOR PURPOSE.
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Sabreena Chanian commented
I'm with everyone, I keep writing on here and have no idea if anyone from Xero is even reading what we have to say but........
PLEASE KEEP THE CLASSIC INVOICING.
*******Listen to your customers*******
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Jo Heuston commented
I'm with Wayne PLEASE PLEASE can we keep classic invoicing
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Wayne Brophy commented
Can we please KEEP classic invoicing!!!!
It is miles better than the new version. Please KEEP, KEEP, KEEP
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Tim Sheehan commented
Some suggestions for 'New Invoicing' - if we must use it, even though we most certainly do not want to as 'Classic Invoicing' is working perfectly well.
1) - Auto saving needs to be optional
2) - More control over email templates as the tone of current presentation 'demanding money' is awful and does not suit our other applications for invoice emails (ie dispatch notes to our 3PL partner or quick sales reporting. Where 'money' references are not wanted ).or you could just keep 'Classic invoicing' as an on going option.
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Angela Willy commented
Hi there
We use tracking on all sales and as many COGS bills as we can. New invoicing is non-compatible with the use of tracking. We process a lot of invoices every day. It is much more time consuming to use the drop down box to add the required tracking category (new invoicing) than the current method where you tab in the box and the category updates automatically (where you have entered the data in the customer set-up). I recommend that you try this yourself and understand the extra time that new invoicing will add to our daily processing.
I agree with the comments below that new invoicing is not aesthetically pleasing to use.
Please do not turn off classic invoicing. -
Jane Skinner commented
I have not yet seen any "improvements" on the new invoicing programme, so I use the classic invoicing because it works efficiently.
We, your Xero customers, have NO CONFIDENCE that the new invoicing will be fit for purpose by 26th February, because it is still lacking the functionality of what it is supposed to be replacing. Until we see this essential functionality in new invoicing, we need to be able to use classic invoicing....... unless Xero wants to start paying us for all our wasted hours, etc..............???? -
Clare Tayler commented
Xero Support just advised me to switch back to Classic Invoicing!!! I Just found yet another thing in New Invoicing that doesn't work properly - Unbelievable!
Beware some of the placeholders in New Invoicing do not work. I've been sending out Jan invoices, but the message header says 'Feb invoice' - because it is rubbish!
I think the fact that people are resorting to swearing, expresses the level of frustration of being moved to a totally inadequate and time consuming alternative. I am really trying to give New Invoicing a go, but every time I do, it fails. I hate autosave, not only is it better to manually save when you're done, but also it's quicker. I have to actually wait for the autosave to kick in before I 'print' the invoice, or it misses the last thing I entered - utterly ridiculous & timewasting.
I also signed up to the research panel, but no-one has bothered to ask my opinion - just a PR exercise I expect, sadly. -
Jody Austen commented
At the moment if there is an error in a sales invoice name you can correct this in contacts but if you print/email the invoice to the client in new invoicing, the error is still on the invoice but correct in Xero. The only way you can amended this is to go into Classic Invoices click on edit invoice - delete the incorrect details in the To field type in the correct Company/Business or persons name. Save this and switch to new invoicing. Then you can email/print the sales invoice. How are we going to be able to amend this when Classic Invoicing is retired?
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Sharon Rowley commented
Please keep classic until the new invoicing is as good as the classic and doesn't switch to different screens and gives us an option to approve a draft invoice without actually emailing it.....the only way I can approve and hold it is to stay in classic. Also still not visible on one screen yet
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Heather Barclay commented
@Platypus Billing it's fairly straightforward to move to new software at the end of each business' financial year. Sage will even pay for you to use "Move My Books" to make the change. FreeAgent have their own system to help copy data over.
My costs are now significantly down. It's sad that after an 8 year business relationship, things should end this way, but I can't, in all conscience, recommend a product to my clients from a company which treats its own customers with such contempt.