Enter your idea

The assumption is that Xero cares what its users want.

For the most part Xero software works, it has a myriad of peculiarities which should have been ironed out and features should be easily added to the system. This also assumes their developers created some modularity in their system in such a manner as to allow these kinds of changes without rewriting whole sections of code. They clearly haven't. This must be why there is often resistance to them making changes.

For example, I recently took one of the Xero support staff on a guided tour of how I have to reconcile payments. I want references on the account sheet - but it won't pull them through. So there is a workaround but it is far from elegant nor is it quick. The advisor then understood that reconciliation can sometimes take half an hour - whereas if the system worked the way it should, it would take maybe 5-10 minutes.

They don't care and until people stop using the software, they won't take notice.

It's a basic function which should already be there, critical to be able to identify bills where payment is being withheld.

Being able to check a box for payments by DD would also be invaluable.

I don't understand how they're not there as standard.

This would be a good addition please. I do not understand why this is an option for sales invoices but not for purchase invoices. Acknowledging a bill on the system helps to ensure financial figures are more accurate - but a facility to mark as a dispute would help to ensure bills are not paid prematurely.

what would also be great if this was implemented , is that if the invoice is in dispute or being queried , that from a vat point of view the relevant report can be generated to ensure that these types of invoices this can also be tracked.

Users have been asking for this basic functionality for a long time yet Xero choose to continue to blatantly ignore the issue along with other basic requirements despite users asking - really don't see the point of these "ideas" as Xero ignore basically all of them. Even if they gave time frame it would be something .. but nothing!

ANY RESPONSE FROM A XERO EMPLOYEE ??

XERO SEEM TO TREAT USERS WITH CONTEMPT. They ask for what the user wants, then when there are 100’s of votes for something, Xero just ignores the request. Their concern seems to be just window dressing.

Users who have shares in Xero should ask about this in General Business at their AGM

Xero have already stated that they have no plans to develop this at this time. Read that as "Xero will not develop this, ever"

Why has no one from XERO commented on this since Nov 2022? It is the third top suggestion in terms of votes. Comments weekly. What is the point in inputting suggestions if xero just ignores them.

PLEASE add this feature, make our lives easier

567 people are needing to flag bills and xero's response is a bland " this is not something we have plans to develop at this time." no explanation. Just basically another 2 fingers to the user. Leaving us undervalued and and uninformed. Why not add teh feature? Why not add features that have been left on these logs for 10 years!! Xero as a company are so frustrating

Chris Curlett - not in Xero but you may want to look at EzzyBills which has approval workflows in place. INvocie wont be in Xero until fully approved though - Have to pay for it but it does integrate with Xero ....

Invoice wont be in Xero and so not visible though until approved in EB so not so great for reporting

DEFINITELY needed in the Construction/Contracting industry where the Bill may be subject to Retentions and may not be payable for some time - even years - dependent on the Contract

This also applies equally to Bills. XERO fails to have a system when Approval is required by two or more people prior to a bill being paid. This failure allows a greater level of Fraud as one person can control the payment of bills. NOT GOOD FROM A AUDIT PRTSPECTIVE!

By having a system/flag that has to be cleared prior to a Bill being approved means that at least there is a warning that a Bill should not be paid as it is under review. It is a visual prompt and also will stop the accidental approval/payment of a Bill

Naturally having a multi Approval system would resolve this issue!

Definitely needed in construction industry where invoices can depend on a final site visit. Need for the supplier to be "frozen" or at the very least the invoice to be classed as "on hold".

A very good idea as it highlights bills in dispute sp they are not paid in error. It would also be helpful to add a note that could be completed as to why the Bill is in dispute

There are circumstances which lead to bills being approved but then require certain outcomes to be met before payment is released (Eg Work completion). As a result, it is beneficial to have the ability to quarantine approved bills without voiding or deleting. At this stage we manually push out the due dates which is not a preferred solution.

Not only is putting bills on hold is a bookkeeping must have, being able to put the supplier/contact on hold is critical.
If we're in legal disputes or they're going through liquidation/administration etc we need to be able to put the whole account on hold to ensure we don't accidentally pay a bill.

A complete must have when dealing with a larger accounts them and multiple people working the same area.

We just came from an old school system that is still running Windows 98 framework and they had the ability to hold an account, I am still shocked this is not a feature that has been prioritised within Xero after all these years?

If at lest we could save the Bills back to Awaiting Approval - after Approving. But once Approved it goes to Awaiting Payment tab and we can not change it...Wondering how is every one dealing with this issue???

It seems that people have been asking for this constantly. Surely that is reason enough to act. Putting bills on hold after they have been approved has always been an everyday part of bookkeeping and should have been implemented in the initial set up of Xero.

As a business you need to know what you owe suppliers. But if a bill is in dispute and hence you are not paying, you should be able to have an option so it does not appear in what is due to be paid. For large purchase ledgers you could have a number of invoices disputed, and these would always show first as they have the oldest due date.