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XPM - Add Pause button

When using the start button in the timesheets in XPM to track time on a job, the option for a pause button to pause your time, then to unpause and keep recording your time.

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Natalie Swift shared this idea  ·   ·  Report…  ·  Admin →
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Not in pipeline  ·  AdminDavina Roper (Admin, Xero) responded  · 

Hi everyone, we get how a 'pause' button would help when juggling multiple tasks, and avoid the need to stop and restart the timer. We want to be honest that there aren't any plans for developing a pause option within XPM. Our teams focus for the time being is on development of the unified practice experience that'll soon be released with the Xero Partner Hub. You can read more on this through our website.


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  • Tereasa Lunn commented  ·   ·  Report

    I am in support for this as well. It may take a lot of work but it would be an important improvement for those of us who use this daily. It would also be good to be able to run two timers at the same time if you can implement that at the same time.

  • Mary Lewis commented  ·   ·  Report

    FYI docs is too expensive for a small practice as there's a minimum of 5 users, so $150 per month. I also regard this as a critical update.

  • Aileen Pennington commented  ·   ·  Report

    Try using FYIdoc. It integrates with XPM so you can put your time through FYI and it syncs with XPM and FYI has a pause button!

  • Jules Bradbury commented  ·   ·  Report

    Thanks for the update, I appreciate how IT upgrades are more work than we ever anticipate as non-IT people, but there used to be a pause button in here years ago, god knows why it got removed. It really is an integral part of a timesheet system, which accountants use all the time. It's not a request, it's a true necessity and I really hope you'll get this up the list. This is the point of having these ideas voted on, to see the popularity. This clearly is urgently needed.

  • Annie Harris commented  ·   ·  Report

    Why doesn't Xero have a pause button on the timer already? It seems highly unlikely that anyone would ever be able to complete a job from start to finish without needing to pause at least once!!
    IMPLEMENT IMMEDIATELY PLEASE!

  • Ivonne Perez commented  ·   ·  Report

    Clock back the time without re-entering all information
    Many times throughout the day I stopped the clock time in XPM and I start working on another job, then later I might go back and work on the initial work I was working on. It would be fantastic if we can clock back in the initial job without having to enter all the details such as the client, job and task again... it would also save time. The online App Clockify offers this option, you might check it out for reference.. hoping this idea is taking on board sometime

  • Peter Dunoon commented  ·   ·  Report

    A pause button would enable toggling between jobs (never losing time). WFM once had the pause button and Xero took it away! It is critical to have a pause botton.

  • John Lewis commented  ·   ·  Report

    The "it's too much work, we don't have the resources" response is a little concerning

  • Alana Macklin commented  ·   ·  Report

    Converting from Software that already has this, feel like a backward step. In an ideal world we would ONLY work on one client at a time, however with daily multiple business distractions, this is not the case.

  • Victoria Moroney commented  ·   ·  Report

    This is a great idea. I currently use an external stopwatch app on my computer which is less than ideal. It means I can at the end of the day put in the total hours/time on a job rather than worry about exact start and finish times.

  • Aileen Pennington commented  ·   ·  Report

    Totally agree. The number of times I have wished I could pause my time clock while ansering a phone call etc. It would be hugely helpful if you able to add another timesheet while you have one on pause namely for times you need to pause your clock to take a call then record the time on the phone call to another client.

  • Eitan Stern commented  ·   ·  Report

    Its really frustrating for a days workflow to not be able to pause. Not having the feature doesnt allow us to work seamlessly through the day. Pausing jobs matches how people actually work