Homepage - Simplify layout
The beta version of the new Xero layout. updated interface feels overly busy and cluttered, which makes navigation more difficult—particularly for clients who manage multiple bank accounts.
I believe users should have the choice to switch to the new layout when they’re ready, rather than being automatically transitioned.
Additionally, clients pay for Xero to streamline their financial management, not to have advertising pushed at them.
The current design detracts from the user experience and makes it harder to find and complete tasks efficiently.
Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.
Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:
- More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
- More customisation of information within a widget like being able to remove visuals
- Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page
We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.
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Jim Morris
commented
I'd like to see more customisation settings made available. Full Widget resizing (not just preset sizes - you shouldn't be forced to scroll in a widget!), fonts, colour palette, dark mode. All of this is easily achievable.
I participate in selected testing as much as possible, when invited by Xero, and the one thing I consistently tell the product team is "customisation is king with any UI".
You MUST let your customers arrange the screens how they want, as much as possible, within the software platform you are providing.
Also, if you are going to change the underpinning platform (as Xero is clearly doing) then you need to recreate the UI (of whatever section you are rolling out) to the same level of utility BEFORE you turn the older setup off (again, looking at you "New" Invoicing, and new Dashboard).
To do anything less, shows disrespect at best and outright disdain at worst...never a good move if you wish to retain people's custom.
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Karen Hughes
commented
"See your business performance at a glance and take action faster, with a more intuitive, insight-rich Xero homepage. "
"70% of customers say the new Xero homepage makes it easier to stay on top of their business.*"
Xero's promo says it all - these changes are driven by CEO's, Accountants, etc who don't do the daily transactions. AND what a small survey - 1191 respondents globally. That's how you fudge the information aye! Sounds more like a bunch of mates being offered a free beer to cheer!
THESE CHANGES ARE USELESS TO THE PEOPLE THAT DO THE DAY-TO-DAY TRANSACTIONS!!
We are not interested in pretty graphs - we want efficient user-friendly software that produces the information, and actually runs the business day to day.
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Philippa Mitchell
commented
The old layout was so much easier to use and to see quick overview. I understand the need for change, but this change isn't very good. I would go back to the old layout in a heartbeat.
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Gavin Grossman
commented
Sorry for spamming everyone who has tried to unsubscribe unsuccessfully.
I used to laugh when a new version of Sage line v50 came out and the only update was the picture on the desktop icon. How is miss those days.
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James McIntosh
commented
As someone who is neurodivergent, this new design is too complex and I cant cope with it. Was it tested on different types of users before roll-out?
PLEASE keep the old design, this one is too busy and causing me to have panic attacks.
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Hayley Beckley
commented
Agree the old layout was better - the new one is messy, confusing and complicated
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Robin Shipston
commented
The new homepage card layout doesn't allow user to organise cards how they want, it's just dumb auto stacking the cards. Blank cards and section dividers will help a lot.
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Mechéal Wickham
commented
I absolutely love this! If it can keep that when you go into the bank then revert back to the overall bank account screen, that would be grand. We have 6 bank accounts, so it's lovely to see it stay in this format. AND I work on Xero daily!!
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Sarah Scanu
commented
Not a fan of the new layout - it all looks the same. I recently moved all our entities to Xero but I am starting to regret it. Please at least bring back the widget showing which bank the account is with! It takes longer to differentiate when you have 10+ bank accounts with multiple banks, all with similar account names.
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Annie Thorne
commented
Absolutely horrible to look at and use. Spent 5 minutes trying to arrange it how I want - very frustrating as things kept jumping around. Gave up in a rage and went back to the old layout which I shall continue to use .
Once again Xero's 'new and improved' is a shambles and anything but. -
Liam Ennis
commented
No idea how to submit a new feature request, so doing it hear. But on the homepage, a widget chat/note area that is for business owner and accounting management team to put in quick communication points. Like a mini notebook. Keeping it simple and useful to communicate on topics
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Aaron Wells
commented
So now Xero has switched off the classic dashboard? Without fixing the issues with the new dashboard first? Why does Xero completely disregard what customers actually want? None of the promised fixes above have been implemented and now we can't even revert back to the classic dashboard.
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Bethany Hanna
commented
@Kelly Ross - Came here to say this. Thank you for summing up my thoughts in a succinct and professional way. @Xero - PLEASE implement the option to make the new format optional. Our company uses multiple bank accounts and functions within the platform, and with the new layout the home screen is overly cluttered. We do not want sizing customization, we want the old format back.
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Michael Young
commented
As someone who is who is neurodivergent (ADHD), this new layout is just too difficult to comprehend and use. I'm struggling with it because it is creating an unnecessary barrier that's keeping me from effectively completing my work. In fact, writing this report is taking up valuable constructive work time now.
There's too much information on the dashboard, which looks too busy and very cluttered, as per the OP's description. The new layout definitely should not be mandatory, in fact it should be scrapped.
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Vicki Caesar
commented
The new home page is horrible. It looks clunky and old
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Chris Curlett
commented
Come on, XERO, listen to your users or suffer the consequences - loss of market share.
Do you ever check these changes before releasing them?
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Chris Curlett
commented
Rachel, have a look at https://www.infusionaccountingsoftware.com/
They are NZ based and have sights in B\NZ and Australia. Great support and YOU CAN TALK TO SOMEONE!!
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Chris Curlett
commented
Xero - this is a real mess
We do not use the "Expayment Option" as it is not suitable! Why can we NOT remove this from the Home Page? It is pointless to have something that users do not use on this messy page!
XERO, please keep what is working (the old Home page) which worked well and force this on your employeer - the user!
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Rachel Hall
commented
Almost every comment here is against the new home page - listen to your users and do not force this horrible, poorly functioning layout and design upon us
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Rachel Hall
commented
Just leave the current homepage alone; there is nothing wrong with it, and I totally hate the new one. I have been unhappy with Xero and pricing for lite users being non existent this may be the final straw that makes me move to QuickBooks or similar.