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189 results found

  1. Widget that shows the WIP and allows you to Invoice from the WIP Module.

    5 votes

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    Thanks for taking the time to raise this idea. It sounds like moving between the dashboard and the Invoices area to act on Work in Progress (WIP) can add a few extra steps when you’re ready to bill. Having a single widget that not only shows outstanding WIP but also lets you raise an invoice directly would help make the handover from work completed to billing more seamless.

    I’ve moved this to Gaining Support so we can track interest and help our product teams understand how a more actionable WIP widget could streamline invoicing workflows across practices.

  2. When adding a client to a group you have to sort and scroll through the list, you can't even type a certain letter to short cut the process. Please create a 'search' function in the groups list to make it easier to add clients to a group

    1 vote

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    0 comments  ·  Tax manager  ·  Admin →
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    Hi Kellie, thanks for sharing this suggestion.

    It sounds like as client group lists get larger, scrolling through a long menu to find the right group can slow things down. Adding a search option to the “Add to group” function would make it quicker and more straightforward to organise client records.

    At the moment, selecting groups in Xero Practice Manager involves manually scrolling through the available list, which can become more time-consuming in larger practices with more complex group setups.

    I’ve moved this to Gaining Support so we can track interest and help our product teams understand how adding search here could improve everyday efficiency when managing client groups.

  3. Add a configurable “Recently Paid Invoices” widget to the new XPM Partner Hub homepage that displays the 10 most recent invoices marked as paid (including client name, amount, payment date, and linked job). This would allow us to immediately see payment activity as soon as we sign in, with the ability to click through to the related job.

    Our accounts team often relays which invoices have been paid, and we then have to go searching in Xero and XPM to update job statuses. As we frequently wait for payment before lodging returns, having paid invoices visible on the homepage would…

    1 vote

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    Hi Rhys, thanks for sharing this suggestion. It sounds like having a “Recently Paid Invoices” widget on the Partner Hub homepage would make it much easier to stay across incoming payments at a glance. Being able to quickly see the latest settled invoices, along with key details like client, amount, payment date, and linked job, would help reduce the need to jump between reports and screens during the day.

    Right now, this information can be found by going to the Archived Invoices section.

    I’ve moved this to Gaining Support so we can track interest and help our product teams understand how surfacing recent payments directly on the homepage could support faster workflows and better alignment between accounts and lodgement teams.

  4. Allow us to manage client refunds more effectively.

    1 vote

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    Hi Cam, appreciate you bringing this idea forward.

    It sounds like keeping track of tax refunds and payments is an important part of managing your practice, and needing to jump into the Tax module to run the EFT report can interrupt your flow. Having this information available on the Partner Hub homepage would make it easier to stay on top of client cash positions and spot anything outstanding.

    Right now, the only way to view this is by navigating to the Settings and running the EFT Reconciliation report.

    I’ve moved this to Gaining Support so we can track interest and help our product teams assess how bringing this into the homepage could better support day-to-day visibility.

  5. It now takes multiple menus to get to the enter timesheets page. This should be a one click access from the Home page like it was in the old XPM.

    9 votes

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    2 comments  ·  Staff  ·  Admin →
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    Hi Catherine, thanks for sharing this suggestion.

    As mentioned in the community, you can currently access this from the Home Page via the View Timesheet option in the Time Summary widget. That said, we do understand that a one-click shortcut will be more convenient and visible.

    I’ve moved this to Gaining Support so we can track interest and help our product teams understand how this kind of shortcut could improve day-to-day time entry.

  6. Customise widgets at a master level; for example graduates do not need to see lodgement tracking and status, we should be able to remove these widgets at a master level without having to edit from within each staff members login.

    1 vote

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    Thanks for your feedback, Amy. Appreciate why you may want to be able to better control the widgets other staff in your practice may see on the Xero Partner Hub Homepage.

    We'll start to get a better understanding of the interest from practices in this control here and I'll let you know if there are any updates.

  7. Just like many other partners, we pay subscriptions on behalf of our customers. It will be very usefull that Xero permit suspends a client's license when they have not paid.

    Example, in many times we need to pay all licenses to prevent Xero suspend all licenses, so in that case Xero suspend licences for some customer, even those customers that paid on time. Otherwise, Partner has obligation to pay on time all licenses, so is very complicated suspend license for a few customers, that not pay on time.

    for now we change user role to user read only, so in…

    2 votes

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    Hi everyone, thanks for raising this suggestion. It’s clear that managing practice cash flow is a key priority, and having a way to handle client access when accounts are overdue would help streamline credit control. We hear that manually adjusting permissions or subscriptions in these situations can take time, and a more centralised approach would be helpful.

    As noted in the thread, the current process involves manually updating client or staff permissions, or adjusting subscription settings where needed.

    I’ve moved this to Gaining Support so we can track interest and help our product teams understand how a more formal suspension or control option could support better accounts receivable management.

  8. In the middle of the old XPM home page we had a clear visual of a two week calendar showing assigned jobs and upcoming milestones.

    This was very useful and was good quick visual reminder to action any of days jobs or milestones as well as any forth coming jobs and milestones.

    Although there is an assigned jobs summary on the homepage of the new XPM there is no milestone reminder visual and as a practice which uses job milestones heavily it is very much missed.

    Can it be reinstated please, Im sure there is room on the new home…

    8 votes

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    Thanks for feeding back to us here. We understand for practices that do use schedules that this view can be quite useful. To be transparent this widget had relatively low usage in Xero Practice Manager and we don't have plans for developing a specific widget for this in Xero Partner Hub.

    That said, you can still get to this view from within Jobs under Job schedule, and it's possible to add a custom link to the homepage in the Quick Actions widget to make navigating here more efficient🙂

  9. 2 votes

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    Hi Bruce, thanks for bringing this idea to the community. It’s helpful to hear that having a dedicated revenue widget on the practice dashboard would make it easier to keep an eye on performance. Being able to quickly view Monthly, Quarterly, or Year-to-Date figures at a glance sounds like a valuable addition for tracking progress.

    For now, you can access this information by heading to the Reports section and running a Profit report or Client Revenue report.

    I’ve moved this idea to Gaining Support so we can track interest and help our product teams understand the value of bringing this visibility directly into the dashboard.

  10. Previously in XPM, if you were in a client's tax return, you could select the XPM option from the dropdown menu under your practice name and it would open a brand new tab and take you back to the Dashboard.
    Currently, the new partner tab no longer has this feature (for obvious reasons), and when you click Home, rather than opening a new tab, it takes you away from the tax return returning you to what used to be the Dashboard page (now the Home page).
    It's minor I know, but it's been a pain point most of today for…

    4 votes

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    Hi Karen, thanks for sharing this suggestion. It’s clear that having the Home Page open in a new tab while working on a tax return would make it easier to quickly check the dashboard without interrupting your flow. Being able to keep your place in a return while referencing other information sounds like a helpful way to stay efficient.

    As mentioned in the thread, you can currently right click the Home link and select “Open in new tab” as a workaround. I’ve moved this idea to Gaining Support so we can track interest and help our product teams understand the value of making this behaviour more seamless during tax prep.

  11. Activity Statements Widget, it would be able to click on the columns and got to a filtered view of the activity statements. Also it would be good to be able to filter by partner/manager. On of the big issues with auto created BAS/IAS is the is not parter/manager assigned to them if we could get a filter for partner/manager based on the partner/manager set in the client file it would be fantastic.

    15 votes

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    Hi everyone, it’s helpful to hear that the Activity Statements widget could do more to support quick oversight. Being able to filter by Partner or Manager and click through to those filtered views sounds like it would make it much easier to stay on top of workloads and keep deadlines visible across the practice.

    For now, a good option is to run the full Activity Statement report and use the filters there to drill into specific staff portfolios.

    I’ve moved this idea to Gaining Support so we can keep track of interest and help our product teams see the value of adding more interactivity and staff-level filtering here.

  12. We need a different look for the practice manager home site, not a black header with Clients on it.

    1 vote

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    Thanks for sharing this suggestion! We understand that when switching between your practice dashboard and a client’s file, it can sometimes be hard to tell where you are. A clearer design or color-coding would make it easier to see which view you’re in and help reduce mistakes.

    We know a stronger visual distinction would make navigating Xero Practice Manager more intuitive. We’ve moved this idea to Gaining Support so we can track interest and share with our product teams.

  13. Include MTD running total for self-employed and landlords.
    Tracking tax payable can help inform decisions about, for example, pension contributions, investing in property upgrades or paying off mortgages that affect tax bills.

    3 votes

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    Thanks for sharing this idea about MTD running totals for self-employed individuals and landlords.

    We appreciate you highlighting how visibility into tax payable could support financial planning decisions.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  14. have a button within the 'ready to start' screen that requests the income tax client report list (per article: https://central.xero.com/s/article/Income-Tax-Client-report#ViewtheIncomeTaxClientreportdetailsinReportBuilder), and the ability to bring in all the client tax returns ready to file (where not already brought in)

    3 votes

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    0 comments  ·  Tax manager  ·  Admin →
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    We appreciate you sharing this idea, Bec! We understand that having to leave the Tax Manager just to pull a client report can slow you down when you’re ready to work on a return. A direct "Request Report" button on the Ready to Start screen would make the pre-filing process more seamless and help you stay focused.

    Currently, the workaround is to open a separate tab or go to the Reports menu to run the Income Tax Client report manually. We’ve moved this idea to Gaining Support so we can track interest and show our product teams how this simple shortcut could speed up your tax preparation workflow.

  15. Include budget and staff member in job search summary - as per attached

    2 votes

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    Appreciate your feedback and hearing what details would be useful for you at a glance when searching Jobs, Jess.

    This isn't something we have immediate plans of but we'll track interest and let you know if there are any updates, here.

  16. The ability to create or show BAS statements in the tax manager would be good - you used to be able to create them from the tax tab but now I have to go into the client themselves and click create. Or just some way to make this easier overall - whether you have a BAS section in the Tax Manager, or a create statement button up the top.

    9 votes

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    0 comments  ·  Tax manager  ·  Admin →
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    Hi everyone, thanks for sharing this suggestion! We understand that including Business Activity Statements (BAS) in Tax Manager would make it much easier to track all your clients’ obligations in one place.

    At the moment, activity statements are managed separately in Xero Tax, so you’ll need to navigate to that section to track and update them. We can see how bringing everything into a single view would make your workflow more efficient.

    We’ve moved this idea to Gaining Support so we can track interest and share with our product teams.

  17. XPH colour - can we have something a little more lively then grey? Tax isn't all that exciting as it is and the grey instead of the green that it used to be (or even a nice blue) just feels a little torturous

    19 votes

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    Thanks for your feedback, Gabrielle. This isn't something we have direct plans of changing atm, however it'll be good to get a feel of interest around from your idea here. We'll keep an eye out and share if there are any updates.

  18. Under the 'client' page, we really need more column options. The 13 options that are available aren't all that helpful. Why can't we have a column for address, partner, manager, group?
    Struggling to see how industry classification would be helpful when searching for clients...

    88 votes

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    19 comments  ·  Clients  ·  Admin →
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    Thanks so much for sharing this idea. We’re seeing that this suggestion is gaining support from other partners in the community, which helps us understand its overall importance. While we can’t promise any changes or share timelines, ideas that attract growing support are regularly reviewed by our product team when planning future improvements⭐.

  19. Allow late-entered time to be retrospectively linked to an existing invoice (without rebilling or write-offs)

    2 votes

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    0 comments  ·  Jobs  ·  Admin →
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    Hi everyone, thanks for sharing this suggestion! We understand that when time is entered after an invoice has already been sent, not being able to link it back cleanly can create extra work. It’s important that your history accurately reflects the time spent against the right invoice, even if it’s added later.

    We’ve moved this idea to Gaining Support so we can track interest and share with our product teams how this kind of retrospective linking could help keep job costing tidy.

  20. Love that you can copy the IRD number from the client page, however, the paste function has changed and no longer keeps the dashes when pasting to other software / programmes. It did for a while but no longer does.

    It does keep it in the IRD website but not in excel, word or ACC for example.

    2 votes

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    0 comments  ·  Clients  ·  Admin →
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    Hi everyone, thanks for sharing this suggestion! We understand that when copying an IRD number, having to manually add the dash each time can be a small but recurring friction point. Those extra steps can add up, and it would be much easier if the number copied exactly as it appears on the client record.

    At the moment, the system copies the raw digits only, which often means reformatting depending on where you paste it. We can see how matching the displayed format would streamline day-to-day admin tasks.

    We’ve moved this idea to Gaining Support so we can track interest and share with our product teams.

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