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New Xero Workpapers

Welcome to the new Xero Workpapers forum! This is the place for partners to share their experience and feedback.
Your insights are essential for shaping the future of this solution. When submitting your ideas, please be as detailed as possible and always include your region. Tell us specifically what impact your suggestion would have on your practice and how it would improve your workflow.

New Xero Workpapers

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103 results found

  1. In the classic Workpapers, we had the ability to be able to group shareholder's accounts by shareholder to get the net balance, by changing the group name in the trial balance. This ability has disappeared in the new workpapers, which makes it difficult to get a view of beneficiary accounts in the workpaper stage (i.e., when trying to ensure a beneficiary has been correctly paid out their account balance). Would be great to have this feature back.

    4 votes

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    Thanks for letting us know how we could further improve new Workpapers for you here. 🙂

    Can see how you found this feature useful in Classic workpapers and we'd like to see the support for this in new from your idea here.

    Welcome to share the idea with any colleagues that would find this useful so they can add their vote, too. I'll be sure to update of there are any plans made to group accounts by shareholder.

  2. The tax return doesn't allow for decimals.

    When people use decimals on an income tax rec (before/up to taxable income), we end up with rounding issues and incorrect tax expense calculation.

    Taxable income must be a round number, all of the inputs into the tax return to calculate taxable income must also be a round number, therefore it makes most sense to make the workpaper only allow round numbers (up until the point decimals are allowed in the tax return, which is when the tax expense is calculated).

    9 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  3. Journals (General Journals, Manual Journals) are inherently an ACCRUALS transaction. Not cash.

    Manual Journals can't be recorded against a bank account in Xero.

    Manual Journals should NOT be Cash Basis by default. They should be Accruals ONLY, by default. Xero should give you the OPTION to include your Manual Journals on cash based reports.

    8 votes

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    1 comment  ·  Admin →
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    Hi team, appreciate this idea is specifically around how you can process Manual Journals within new Xero Workpapers.

    Right now the selection of whether to show a journal on cash basis reports is only available when posting Manual journals within an organisation at present.

    Our product team are still making improvements within the new Workpapers experience and using feedback from the forums here to inform their roadmap.

    This isn't planned at present, but I'll be sure to let you know if there are any plans made around enabling this selection within our new Xero Workpapers solution, here.

  4. Allow reviewers to access workpaper attachments for an account and to update the account status directly from the Working Trial Balance view.

    Current Limitation
    Our reviewers prefer working from the Working Trial Balance view. However, under the current functionality, they MUST navigate away from this view and open the Workpapers area to review attachments and mark an account balance as complete. These additional clicks add unnecessary time, and some reviewers find switching between sections disruptive and confusing. For simpler or low‑risk accounts, navigating away solely to mark the balance as reviewed is completely unnecessary.

    Proposed Improvement
    Add the ability to:

    2 votes

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    1 comment  ·  Admin →
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    Pleased to share an update with you here, Ariane! We appreciate the friction in the workflow you described and our product team have picked up work for enabling review actions within the Working Trial Balance.

    I'll come back to let you know when this is released. 😊

  5. There is no ability to link documents/URLs to lines on the Income Tax workpaper.

    We need that ability so we aren't scrolling down looking for the supporting documents...

    It's so obvious.

    8 votes

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    Hi Sam, thanks for sharing your thoughts on adding document linking to Income Tax workpapers.

    We’ve taken a look and moved your idea into Gaining support, so it’s now open for others in the community to vote on and weigh in. If you’re able to share a bit more about how you’d use this, it could really help others see the value - and give the product team a clearer picture too.

    We’ll keep you updated as things progress.

  6. The system currently does not display who posted the journal in either XWP or Xero (specific user).

    Updates made to journals in Xero are not reflected in the XWP Manual Journal Summary.

    Additionally, XWP only allows journals to be voided—there is no option to delete them.

    10 votes

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    1 comment  ·  Admin →
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    Thanks for your feedback around this functionality in the new Workpapers experience, we really appreciate the time taken to add your thoughts. Your idea is now being assessed by our product team. 🕵️

    Once they've reviewed the idea we'll share the outcome and update everyone, here.

  7. Can we have a spot that we look at all workpapers, instead of having to click into each, this is something that reviewers find frustrating & creates a barrier for older partners (less tech inclined) - like the old ones "Analytical Review", if you don't add a link on "Working Trial Balance",

    This is if we cannot have the links in the "Working trial Balance"

    12 votes

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    1 comment  ·  Admin →
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    Hi team, thanks for your inputs here. This is an idea that our product team are exploring and considering how they improve the collaboration. For now we'll shift into discovery and I'll share when there is more news around this.

  8. In the create journal window of the new workpapers, it would save a lot of time if you had the ability to set up new accounts there rather than back and forth into the Xero ledger. Also it would be nice if the chart of accounts updated with changes from blue Xero when posting journals in the new workpapers.

    8 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  9. It was a very useful feature in Classic workpapers for the journals that were created to be included in the workpapers pack that was exported. We have found that journals aren't exported in New Workpapers. Including this is key to ensure we have an accurate record of changes made to a file by the accountant, especially if the client leaves and we no longer have access to the records.

    5 votes

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    Hi everyone ✨

    Thanks for sharing your feedback on including journals when exporting a Workpapers PDF.

    We’ve reviewed this idea and are moving it to Gaining support so others in the community can vote and add comments.

    If this would help your workflow, it’d be great to hear more about when you’d use this and whether you’d expect all journals, or only workpaper journals, to be included in the export.

    Your feedback helps our product team better understand demand and prioritise future improvements.

    We’ll continue to monitor the support this idea receives and update the thread if there’s any progress to share.

  10. When preparing monthly or quarterly workpapers, we would like to be able to select the comparison period as last month, quarter or end of last financial year. Not just the same period last year.

    10 votes

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    1 comment  ·  Admin →
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    Hi Susan, great to hear your feedback on the comparison periods in Workpapers here.

    As we continue to develop this new product we're keeping a keen eye on the interest ideas in this forum are building and I'll let you know if there are any changes planned for this, here.

  11. In the workpapers, the LY balance is first, and the CY balance is second (going left to right), but when you run any report in Xero, CY is always first, and LY is second. Also, in the workpaper overview, the CY balance is first, and the LY balance is second.

    It should be consistent with CY first and LY second.

    1 vote

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    0 comments  ·  Workpapers  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  12. On the Working Trial Balance Section of the new Workpapers, when selecting the Profit & Loss section it would be great to be able to see the Profit(Loss) figure.

    2 votes

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    Hi Chad, thanks for your feedback on the Working Trial Balance in Xero's new Workpapers. It's really good to hear back how our partners would find this more useful.

    For the time being we'll get a sense of interest through your idea. If there are any updates planned for this I'll share with you, here.

  13. If you're going to separate out the P&L into 5 different workpapers:

    Revenue
    Cost of Goods Sold
    Expenses
    Motor Vehicle Expenses
    Wages

    Perhaps it might be better doing it this way:

    Trading Statement - this includes trading revenue and cost of goods sold and showing a gross profit

    Profit & Loss - this includes everything other then the trading statement and shows a Net Profit - perhaps with the gross profit included as a formula entry from the trading statement. So it might show other revenue that is not included in the trading statement (interest, profit on sale of assets…

    6 votes

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    We appreciate you sharing your ideas and letting us know what matters most to you! Your suggestion is now officially open for community backing.


    To give it the best chance of success, feel free to share the link with colleagues who might also find it helpful. Now that it's public, others can add their votes and comment on how this feature would enhance their experience.

  14. The current account receivables hotlink is the detailed report for Accounts receivable which can be very busy - ideally the summary report would be better for Reviewers who don't need to see the individual invoice level of detail.

    4 votes

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    Appreciate the feedback and how you'd like the accounts receivable to link to the summary report rather than details.

    We'll continue to consider improvements like this as we continue to develop new Workpapers. For now, share this idea with other colleagues that would also find this useful so they can add their vote. 🙂

  15. Not all of the hotlinks work against all of the general ledger accounts. It happens on some but not all ie. Other Debtors, Intercompany, Shareholders Loans etc.

    4 votes

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  16. The ability to change the workpaper due date. Maybe even add in a start date?

    At present the due dates are added when you set up the workpaper and you can't adjust them.
    Ideally the due date will be XX weeks after you start the pack, which would hopefully be when you have enough information to start. When you can't change it means no one can set up the workpapers in advance.
    At the moment that column is useless

    1 vote

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    0 comments  ·  Workpapers  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  17. I don't see the need for the percentage variance for the supporting balance. Changing the supporting balance variance to a $ value makes more sense. It could then be used to assist with year end alignment journals.

    1 vote

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    0 comments  ·  Workpapers  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  18. We already have firm templates and it would be great if they could be added to workpapers or more specifically - added to checklist items.

    1 vote

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    0 comments  ·  Workpapers  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  19. Would love the ability to categorize or create sub-groups within a workpaper. From a reviewer perspective, it would make it easier to cross check balances to supporting calculations where we already have summarised workpapers. This is especially relevant if there are different types of accounts allocated to a workpaper - i.e. under loans you could have bank loans, related loans or hire purchase agreements.

    1 vote

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    0 comments  ·  Workpapers  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  20. Like in the Classic, it would also be helpful if each workpaper shows an activity history. Specifically, a log of who imported the data, who updated it, who marked items as completed, and who approved, all with timestamps. This kind of visibility is important for review, accountability, and audit readiness, especially when multiple team members are working on the same file. Having this built into Workpapers would make the workflow much cleaner and easier to track.

    2 votes

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    Thanks for your idea here, Jessie. Good to have this understanding of what's important to our practices when working with new Xero Workpapers.

    Our product team have a close eye on the different requests around this new solution from the forum here. For the time being we'll get a sense of the wider interest and I'll be sure to share if there are any updates planned for history like this.

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