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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. 'Pay Now' shouldn't be displayed on invoices where the customer already has a DD in place as it is confusing, could lead to duplicate payments and cause them to contact us to query whether there is a problem with their DD when they don't need to. Xero say this is because xero can't differentiate customers who already have a DD in place, but they can - there is a flag and this is visible in settings and therefore must be available to developers.

    2 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  2. 4 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  3. Is it possible to include a item code column when downloading Xero invoices. This information is already included in the PDF download.

    10 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  4. When a statement is sent to customers it would be great if there was a tick or "sent" next to the customer details in the statements section. At the moment i tick the "send me a copy" box. But i am always having to go back to my emails to check or manually writing down who has been sent statements.

    18 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  5. There is no functionality in Xero to 'automatically' send invoices from Xero to Xero via the network key. Is this something that you could look into?

    9 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  6. Invoice amount and invoice number pre-filled after customer scan Paynow QR code. Increases accuracy and efficiency during bank reconciliation

    25 votes

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    9 comments  ·  Invoicing  ·  Admin →
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    Hi team, as you may have seen in our Xero news, we've been making a lot of improvements in the payments space. While not a direct solution to what you’re asking here, we're beginning to roll out a Tap to Pay experience powered by Stripe in the US. This payment method is already available in AU and the UK, and makes it even easier for your customers to pay you in person, using just your mobile phone and the Xero Accounting App - no extra hardware needed. When these payments come into your Stripe bank account in Xero you'll have all the information for easy reconciliations. We will also be launching Tap to Pay in NZ and Canada after the US.

  7. It would be ideal to have the option to add Wise as a card payment provider for invoices (instead of Stripe). Wise are now offering cheaper rates than Stripe and this would be a good option for some of our clients who pay our invoices by credit or debit card.

    4 votes

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    Hey community, thanks for your continued interest in this idea.

    From the 4th September, we removed the option to add Pay with Wise to your Xero subscription for new sign ups, and we made the decision to completely remove the feature from 26th February 2024.

    Our team is hard at work on an alternative bill payment solution that uses Open banking. 

  8. Hi,
    Currently Xero restricts the export of Invoice / Bills to 500 rrecords at a time.

    We, I am sure like so may other Xero users are a small value per transaction - High Transaction number enviromment and therefore even if one filters on date range for one day, the number of invoices are in excess of 500. This also means that we are unable to append files for one day at a time.

    My I request Xero to remove the restriction on the number of records while exporting Invoice / Bills transactions please.

    Please keep me posted on the…

    12 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  9. The Dashboard panel "Invoices owed to you" shows the number and total of
    * Draft Invoices
    * Awaiting Payment
    * Overdue

    Having a fourth line showing Unsent invoices would quickly notify users of those approved invoices which haven't yet been sent, whether intentionally or in error.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  10. If you receive a lot of payments on the same day (20th of the months) would be useful to select the paid invoices all at once and send the receipt to all clients at the same time rather than have to open every single transaction and send the receipts individually

    Alternatively could be a feature on invoices were you choose to send receipt automatically upon payment received.

    25 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  11. Tracking Quotes - same ability as Invoices to see if the invoice was sent.. viewed.. accepted or denied would be awesome.

    7 votes

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     ·  1 comment  ·  Quoting  ·  Admin →
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  12. PO to approved quote. My customers want to add their PO number and possibly an attachment upload to an approved quote when they select approve on the link. This should be very simple to fix. Also, then this would give us more capabilities in the approval process by allowing documentation to be added to the quote directly from the customer. This way it will tell me when I invoice them what PO was on the order. Also, they were asking for a place to put notes as well. They have notes on a reject but not approve.

    5 votes

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     ·  1 comment  ·  Quoting  ·  Admin →
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  13. Current size limit of attachments able to be sent with invoices is 7MB.
    Businesses that are required to send PODs with their invoices and that are photographs of the POD's reach the limit of the attachment size after 2 or 3 photographs.

    Email limits at the moment through gmail, outlook etc are around 20MB+ so there is a work around, however makes it much easier and more streamlined to send via Xero.

    8 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  14. Invoice branding is only possible using Microsoft. Would it be possible to make this happen using Google OS also?
    I know there are hundreds of millions of Google users worldwide many of which will be Xero users since your software is excellent software.

    Thanks for listening.

    6 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  15. Hi all!

    I'm a one man band IT business, and I've just started being put on retainer by a company which is great, however I'm finding accounting for the retainer to be a bit burdensome.

    Currently, my plan is it add the retainer's ammount as a credit note at the beginning of the month, and then somehow nullify any remaining credit at the end. However, I was wondering if it would be possible to add a way of managing retainers separately and more efficiently from credit?

    Or even just having the option to add an expiry date to a credit…

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Great to hear how you're currently using Xero with Credit Notes to manage this process for yourself, Joseph. I've slightly amended your idea for being able to set an expiry for a credit note as it's quite unlikely that we'll look to create a completely new feature for managing retainers. 

    Having a quick look at some of the other ideas raised in community, it looks like some people maybe using SimPro as a means to manage these, alternatively you could explore apps in the ecosystem that may meet your needs. 🙂

  16. Our company recently combined all departments onto one Xero account. It would be great to be able to see a 'Department' column on the Business - Quotes / Business - Invoices / Business - Purchase Orders pages so that we can see which departments have raised which quotes etc.

    In general, it would be great to be able to customize the overview/summary views to tailor it to which columns are relevant to our business.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Janice, appreciate the suggestion in community here. Although each of these areas have a similar page, being open they would each be developed by separate teams and it'd be good to understand the interest in being able to see tracking for each separately to be considered by product. 

    I've slightly changed the title of your idea here for Sales invoices. We have one for Bills across here you may like to support, and you're welcome to create others for each area of Xero you'd like to see this in. 

  17. A type of tax code should be possible in which the tax is subtracted from, rather than added to, the invoiced amount for that line item.

    Rationale: Many countries require that a foreign supplier's invoice be subject to withheld tax if the supplier doesn't have a satisfactory tax treaty entitlement.

    Example:

    We use a reverse-invoice process for our Australian supplier to record payments due to them based on our activity. This activity often attracts a royalty fee that we must pay.

    The UK requires us to withhold 5% of this royalty fee, and pay this over HMRC quarterly.

    To create…

    35 votes

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    9 comments  ·  Invoicing  ·  Admin →
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  18. Sales Overview screen needs improving to show percentage increase in invoices sent, month on month. Attached is an example to show how it needs to be drastically improved to be like. Companies basically could raise capital off this screen - come on Xero! Please improve the screen to be like this example.

    1 vote

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  19. At the moment the Page number function and number of Pages function kill the statement and Quote Templates.

    1 vote

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     ·  0 comments  ·  Quoting  ·  Admin →
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  20. When creating an Invoice from a quote within Projects, the newly created invoice does not retain any connection to the Project that the quote is linked to. This is very annoying and time-consuming - as the only way to then link the Invoice to the Project is to manually select and assign every individual line item, one by one and map them against the project. Surely this is an easy fix to keep an Invoice linked to a project as the quote was? Why would you disassociate an invoice from a project that it directly relates to??

    22 votes

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     ·  5 comments  ·  Quoting  ·  Admin →
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