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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1028 results found

  1. While it's nice to be able to enter a fixed value discount in our business we use % discounts only. We find the new quote discount field feature that requires a % for the discount or it defaults to $ amounts is causing us to make errors. This is especially confusing as it use to default to % and the invoice still does. I have a couple of suggested updates:
    - Create a site wide setting to choose whether your default is $ or %.
    - Include a dollar symbol when it is a fixed amount discount to highlight it's…

    33 votes

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    12 comments  ·  Quoting  ·  Admin →
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  2. To be informed of the status of mail sent from Xero
    Purpose: Identify contacts that mail is not getting to, and ability to validate if information has been received by contacts

    33 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Hi team, while we intend to explore more controls of notifications long term I want to be upfront that we don't have any plans for changing the existing invoice notifications in the near term.

    There are also factors on the recipients email providers end that could make this notification difficult to provide with certainty.

    Right now, you'll see an event in the history of an invoice when an invoice is sent from Xero, and you could also choose to send a copy to self as a measure to ensure the invoice can be received in your own email inbox. If you'd prefer these not appear in your direct inbox you could set up a filter to route these to a folder.

    We appreciate the interest here but want to be honest and open with you here.

  3. Adding a new customer on the fly.
    The drop down for adding a new customer at invoice does not have any fields for adding the customer the contact. Why

    32 votes

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     ·  23 comments  ·  Invoicing  ·  Admin →
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  4. It would be great if there was a feature to display conversion details for invoices that are entered in the base currency. ie - your base currency is GDP and it shows the conversion rate in EUR

    32 votes

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     ·  9 comments  ·  Invoicing  ·  Admin →
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  5. Ability to use BPay reference number for invoice reference number.

    Purpose: Users can easily have an option to utilise BPay reference number as their invoice number.

    32 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  6. Add custom QR code to invoices sent from Xero

    Purpose: Ease of entry - to scan and upload to your Xero org for auto creation of bills.

    32 votes

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    15 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate the interest for being able to add QR codes to invoices. 

    While this is something we started looking into this is not something we're developing. 

    To set the right expectation I'll shift this status to submitted and we can continue to track the interest here. 

  7. New invoicing - ability to type "." between numbers (like you can in bills) i.e 24.6 then becomes 24 June after you press Tab.

    Right now it only seems to accept 24/6, but I'm sure you used to be able to type 24.6 Tab and then it would convert to the date. If you use "." now, it will default to todays date

    31 votes

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    12 comments  ·  Invoicing  ·  Admin →
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    Understand our customers have different habits when entering dates, Emily. Atm you can use '-' or '/' to separate n umbers in your dates, however as you've found '.' isn't an option. We'll begin gathering interest in this here, and I'll share if there are any updates planned.

  8. In the Classic Invoicing, we could set a negative item amount which was useful to make it clear to clients that we had refunded something. It also corrected the stock levels in the inventory. In new Invoicing, you can set a negative financial amount but you are not allowed negative quantities, as such it is not clear and it messes up the stock inventory levels. You can do it via credit notes but this requires more things to be issued to clients etc.

    31 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  9. Classic view invoicng compared to the new view invoicing. The new version shows figures entered as 123456789.00 but Classic View correctly shows 123,456,789.00. All figures should be shown in 123,456,789.00 format. It's accounting after all! This is not a suggestion, this should be a bug fix, especially before new invoicing is enforced.

    31 votes

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     ·  10 comments  ·  Invoicing  ·  Admin →
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  10. In New Invoicing, I need the ability to view the files in the file library prior to attaching them to an invoice, as I can do in Classic Invoicing. This is because when received into the file library, the files aren't always in the same order as they were scanned. I tried attaching a file using New Invoicing and it wasn't the right file and, because I couldn't return the file to the file library, I had to rescan the document back into the file library. Without the ability to view files prior to attaching them to the invoice, users…

    31 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  11. What happend -
    I imported invoices with an invalid account number. When I went to review the imported invoices in draft, the new invoicing AI technology selected suggested account codes for me, almost to fast for me to notice the account code was blank

    Why this is important -
    The "review draft invoices after import" step is critical in getting it right - I should be able to review exactly what I imported to see where the mistakes are. I can see this being an issue with integrations where invoices are imported via the API

    What Xero can do - …

    31 votes

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     ·  18 comments  ·  Invoicing  ·  Admin →
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  12. Discounts - the ability for the discounts in sales to be allocated to an expense account rather than distorting sales figures. At the moment each line item has the cost of the item then applies say 10% discount equals net which then is allocated to the sales account. I would like the option to allocate discounts to an expense called discounts given so that we can track and show the correct sales figures. By distorting sales figures you could be affecting calculations like WET. other programs allows you to setup discounts given & taken and freight even.

    31 votes

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     ·  8 comments  ·  Invoicing  ·  Admin →
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  13. Customer Statements - the current statements show payments allocated to invoices. This is confusing for customers who make part payments. Can Xero please bring in an option to not include payment allocations as our customers only want to view their statements by looking at the amounts they actually paid, not the break ups

    31 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Appreciate wanting to see a direct option within customer statements that exist in Xero. 

    An option here would be to run the Customer Invoice Activity report where you can filter by Source to remove payment type sources such as 'Receivable Payment'. Once set up this could be saved as a custom report to be run with your filters at any time. 🙂

  14. 31 votes

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     ·  28 comments  ·  Invoicing  ·  Admin →
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  15. Repeating invoices only currently have the option for weekly or monthly- would be really helpful for an daily option

    31 votes

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     ·  20 comments  ·  Invoicing  ·  Admin →
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  16. Ability to insert hyperlink text in description of the quotes.

    Purpose: Users’ can send more additional information by inserting hyperlink (e.g. website or T&C).

    31 votes

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     ·  12 comments  ·  Quoting  ·  Admin →
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  17. Recommendation to enable users to remove the VAT lines from a standard invoice template.

    It's not possible to edit or remove the Total VAT line on standard invoice templates in Xero. The VAT total line is a fixed element that appears on invoices when using the standard templates. Non-VAT registered businesses therefore have to use an advanced invoice template (DOCX) which for less IT-literate, is quite complicated to set up.

    30 votes

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    10 comments  ·  Invoicing  ·  Admin →
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    🌟 Thanks so much for sharing this idea with us.

    We can see why having more flexibility around how VAT shows on invoices would be useful, especially for businesses that need their invoice layout to better reflect their tax setup and how they present this to customers.

    We’ve now moved your idea to Gaining Support so other customers can add their vote and share how this would help them too. This helps our product team better understand the level of interest and the impact this change could have.

    While we can’t confirm if or when this may be developed, we really appreciate you taking the time to share your feedback with us. Ideas like this are valuable in helping shape future improvements.

  18. When entering after Qty field, amount is pre filled with 0.00 and when you type, it will put the amount after e.g 0.00120 instead of 120.00. Please remove the pre filled zeros as with classic invoicing and keep the new invoicing in line with everything else in Xero like bills and spend money etc. It is too different!😒

    30 votes

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     ·  13 comments  ·  Invoicing  ·  Admin →
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  19. Remove New invoicing description Character limit. Currently the limit is 4000 which isn't enough for large customer invoices.

    30 votes

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    22 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thank you to everyone that participated in our teams survey from my last update. We appreciate your insights and these continue to help inform our teams of where they can best focus their efforts, as they continue to develop invoicing.

    We don't have any plans at this stage to increase the Description field character limit from 4,000, however we're interested to continue tracking the interest in community and understand what the optimal amount of characters would be for our customers.

    If there are any changes we will share an update with you all, here.

  20. Ability to turn off invoice reminders based on the invoice branding template.

    This would mean we can prevent invoice reminders being sent to customers who have payments scheduled via direct debit.

    30 votes

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    15 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing with us here, everyone. We appreciate there are many improvements our customers would like to see to improve their workflows for setting up invoice themes for their customers. We do have a product team that have been focused on improvements to simplify and enhance the look of branding applied to your invoices. Being upfront this doesn't stretch to adding invoice reminders at the branding theme level for the time being.

    We're continuing to watch and stay tuned to the ideas we have around this in our community and if there are any changes to share we'll post an update for you all, here.

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