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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1100 results found

  1. Ability to have preview options for quotes

    Purpose: To make sure that quotes can be printed nicely.

    36 votes

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    19 comments  ·  Quoting  ·  Admin →
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    Hi everyone, we value your input and sharing with us on your needs here.

    While not a direct preview button we have provided the ability to 'Get link' from the 3 dot menu in quotes - in the same manner as invoices this will provide you a unique link that you can use to share externally, or open in a new browser tab to preview the quote.

    Though not a direct solve for what has been asked in this idea, this was another highly sought after request raised by community.

    We believe this option will meet the needs of some on this idea too, but will also continue to track the interest for a Preview option for future consideration. 🙏

  2. To make the credit card fee or online payment fee visible in the invoice.

    Purpose: Vendor/customer will be able to see how much exactly they’re being charged.

    36 votes

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    Thanks everyone, we understand the interest for being able to pass on credit card and payment service fees to your customers.

    Atm, as some of you have noted - if you're using or set up Stripe as a payment service for your organisation you'll have the ability to pass processing fees onto your customers. This'll be included in the Invoice total when the customer clicks on the Pay now button in your invoice - you can read up on and follow steps on this here.

    Outside this service, while not automated there are ways to represent and pass on fees to your customers;

    • Add detail to your invoice payment terms so this is clear to your customer
    • If there is a default fee that'd be charged you might like to set this up…
  3. We raise an invoice to a client.
    They pay it.
    Then for some reason, something changes.
    We need to raise a credit note against that invoice!

    I know I can create a new one from scratch but I want the history with this particular invoice and all the other details that I have already typed into it.

    What I DON'T want - is to delete the payment, create the credit note, delete the allocation of the credit to the invoice, then reapply the original payment.

    It is not an option within Xero to 'copy to draft' and create a negative…

    35 votes

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    10 comments  ·  Invoicing  ·  Admin →
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    Hi team, thank you for the detail in the flows you have when trading that create the need in being able to create a credit note from a paid invoice in Xero.

    While this isn't a feature we have planned for development, it'll be good to keep tracking the interest from our community. We will share if there are any updates.

  4. When you update the inventory selling price of an item you expect that this is reflected when a repeated invoice is generated. This is not currently the case. The price is ONLY updated when you edit the repeated invoice. Please have an option box on the repeated invoice that allows inventory price updates on generation. Currently waste hours and hours and make mistakes every time an inventory item changes price. Logged support cases about this for years but trying here now. Huge time saver.

    35 votes

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     ·  13 comments  ·  Invoicing  ·  Admin →
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  5. As it stands the "template" is largely superficial, whereas a template should be meaningful.

    When I think of invoice templates, I think: unit prices, quantities, etc... much like your "repeated invoices" except the repeated invoices don't include dynamic dates. Monthly billing for a team is a nightmare.

    So either expand the templates to include meaningful features, or add dynamic dates to the repeated invoices. Preferably the second option so I don't have to constantly rebuild invoices for my team.

    35 votes

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     ·  22 comments  ·  Invoicing  ·  Admin →
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  6. If you receive a lot of payments on the same day (20th of the months) would be useful to select the paid invoices all at once and send the receipt to all clients at the same time rather than have to open every single transaction and send the receipts individually

    Alternatively could be a feature on invoices were you choose to send receipt automatically upon payment received.

    34 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate there is some interest in this idea, however at this time we don't have any plans for enabling bulk send of receipts.

    For now, we'll continue to track the support in this idea. I'll share if there are any updates.

  7. Ability to track Sales representatives commission for each sale.
    Each invoice to a customer will require a commission calculation to be made and accrued to the reps account.

    Purpose: Ease of keeping track of commissions owed, and a pulse on cashflows

    34 votes

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     ·  11 comments  ·  Invoicing  ·  Admin →
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  8. In New Invoicing can the Date field be left blank when in draft status as per previously. Regularly I create draft invoices and want to continue to be able to leave the date blank or to put tentative dates in before moving forwards int he process.

    33 votes

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     ·  11 comments  ·  Invoicing  ·  Admin →
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  9. I hope xero has the functionality of e-invoicing to approve and send the multiple e-invoices in bulk.
    As this new invoicing does not allow it and make the task slower than the conventional xero way.
    I hope you'll add this suggestion on your product improvement and see xero functioning the next time around.

    33 votes

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    13 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate the interest in being able to bulk approve and send einvoices from Xero.

    This is something our product team will consider in future planning however isn't on the roadmap right now, please do make sure you've added your vote and share any additional detail that may help in the teams review.

    We'll continue to track interest here and share if any plans are made.

  10. Multiple sections in a single quote with their own separate totals.

    Purpose: when quoting on similar products with different pricing to present to a client, with their own separate totals. Currently, we have to send a separate quote to the same client which means they're receiving multiple emails from us.

    33 votes

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     ·  10 comments  ·  Quoting  ·  Admin →
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  11. Customer statements - will Xero enable the functionality to present payments received by customers as 1 line item? We want to see the total payment amount on the statement - not allocated to each invoice as it is currently.

    32 votes

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  12. For volume based businesses, we lose money (30c per transaction) on the stripe fee we pay vs what we can pass onto the customer (because there's no option currently to just pass on the full fee, just a %). That % can't legally be higher than what we are charged, and we can't add the 30c fee to the % anywhere in settings. When we're processing 1,000 transactions per month, we lose $300 to fees. For a small business, this isn't justifiable. Most small businesses that have high volumes are low cost, so they rely on volume of sales to…

    32 votes

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  13. Apportion payment to specific line items on invoices. This would allow you to choose where to apply the payment, making it possible to have invoices with multiple payments to have the sales taxed/no sale tax payment correctly and just not proportionally.

    32 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  14. Add custom QR code to invoices sent from Xero

    Purpose: Ease of entry - to scan and upload to your Xero org for auto creation of bills.

    32 votes

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    15 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate the interest for being able to add QR codes to invoices. 

    While this is something we started looking into this is not something we're developing. 

    To set the right expectation I'll shift this status to submitted and we can continue to track the interest here. 

  15. Ability to replicate standard invoice branding theme appearance to look like online invoice.

    Purpose: To make the standard invoice appearance better and more presentable.

    32 votes

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     ·  11 comments  ·  Invoicing  ·  Admin →
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  16. New invoicing - ability to type "." between numbers (like you can in bills) i.e 24.6 then becomes 24 June after you press Tab.

    Right now it only seems to accept 24/6, but I'm sure you used to be able to type 24.6 Tab and then it would convert to the date. If you use "." now, it will default to todays date

    31 votes

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    11 comments  ·  Invoicing  ·  Admin →
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    Understand our customers have different habits when entering dates, Emily. Atm you can use '-' or '/' to separate n umbers in your dates, however as you've found '.' isn't an option. We'll begin gathering interest in this here, and I'll share if there are any updates planned.

  17. Classic view invoicng compared to the new view invoicing. The new version shows figures entered as 123456789.00 but Classic View correctly shows 123,456,789.00. All figures should be shown in 123,456,789.00 format. It's accounting after all! This is not a suggestion, this should be a bug fix, especially before new invoicing is enforced.

    31 votes

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     ·  10 comments  ·  Invoicing  ·  Admin →
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  18. In New Invoicing, I need the ability to view the files in the file library prior to attaching them to an invoice, as I can do in Classic Invoicing. This is because when received into the file library, the files aren't always in the same order as they were scanned. I tried attaching a file using New Invoicing and it wasn't the right file and, because I couldn't return the file to the file library, I had to rescan the document back into the file library. Without the ability to view files prior to attaching them to the invoice, users…

    31 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  19. Currently, when a client clicks on "Ask a question" when viewing their invoice. This message is sent to the staff members personal email that created the contact in Xero rather than the delegated email address the organisation has selected in Email settings.

    What if the staff member no longer works at the company or these emails are being missed as they are not sent to the organisations delegated email?

    31 votes

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    10 comments  ·  Invoicing  ·  Admin →
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  20. While it's nice to be able to enter a fixed value discount in our business we use % discounts only. We find the new quote discount field feature that requires a % for the discount or it defaults to $ amounts is causing us to make errors. This is especially confusing as it use to default to % and the invoice still does. I have a couple of suggested updates:
    - Create a site wide setting to choose whether your default is $ or %.
    - Include a dollar symbol when it is a fixed amount discount to highlight it's…

    31 votes

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    12 comments  ·  Quoting  ·  Admin →
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