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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1012 results found

  1. Currently, in the Automatic Sequencing setting, the invoice & credit note share the same number sequence. However, for tracking purpose, we prefer to have a separate number sequence for credit notes. Therefore, would like to request an additional 'Next Number' field for credit note, which can come with an option to share or not to share the number sequence with invoice.

    43 votes

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    12 comments  ·  Invoicing  ·  Admin →
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  2. Ability to edit the unit price and quantity of both paid and part-paid invoice.

    Purpose: Users can easily change the unit price and quantity, especially when their customers often ask for these changes.

    43 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  3. To make the credit card fee or online payment fee visible in the invoice.

    Purpose: Vendor/customer will be able to see how much exactly they’re being charged.

    43 votes

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    Thanks everyone, we understand the interest for being able to pass on credit card and payment service fees to your customers.

    Atm, as some of you have noted - if you're using or set up Stripe as a payment service for your organisation you'll have the ability to pass processing fees onto your customers. This'll be included in the Invoice total when the customer clicks on the Pay now button in your invoice - you can read up on and follow steps on this here.

    Outside this service, while not automated there are ways to represent and pass on fees to your customers;

    • Add detail to your invoice payment terms so this is clear to your customer
    • If there is a default fee that'd be charged you might like to set this up…
  4. Enable the option for invoices to by default display both billing and delivery addresses.

    42 votes

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    8 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks for all the context you’ve shared on how this impacts your workflows. We understand how a simple in-product setting for showing delivery address on an invoice would improve efficiencies for you all here.

    Currently, the best option remains to insert the ContactPhysicalAddress merge field/s with the use of an advanced invoice template.

    However as part of a larger piece of work we’re doing to develop multiple addresses per contact within invoices, this is an idea we’ll be solving for.

    We can’t provide definite timeframes but will shift to In development and share further news as it progresses with you all here!

  5. Bulk download of invoice PDF files (not export csv)

    Currently after doing a search, what I understand the current process is:
    - Going under Paid / Unpaid tab under Invoices
    - Checkbox all and select print
    - But this clumps ALL the invoices into a single PDF file instead of one file per invoice number
    - Using an online tool to split the invoices. If your invoice is more than 1 page long, you'll need to manually merge them back.
    - Alternatively, manually clicking each invoice link, hitting the Print PDF button. Going back and repeat every invoice.

    What I…

    42 votes

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    17 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea and for explaining the time involved in downloading invoices individually or splitting a combined PDF.

    We’re moving this idea to Gaining Support because we recognise the value of being able to download selected sales invoices as separate PDF files, ideally in a ZIP.

    We’re always working on broader improvements to invoicing and bulk document handling. While we can’t confirm a delivery date or that separate-file export is currently committed, this feedback will help inform our ongoing work. We’ll share updates here as the thinking develops.

  6. As it stands the "template" is largely superficial, whereas a template should be meaningful.

    When I think of invoice templates, I think: unit prices, quantities, etc... much like your "repeated invoices" except the repeated invoices don't include dynamic dates. Monthly billing for a team is a nightmare.

    So either expand the templates to include meaningful features, or add dynamic dates to the repeated invoices. Preferably the second option so I don't have to constantly rebuild invoices for my team.

    42 votes

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     ·  23 comments  ·  Invoicing  ·  Admin →
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  7. When viewing the 90-day short-term cash flow projection, payments from our on-site shop show 90 days of predicted income. However, for customers with existing invoices in the system, only those invoices are displayed.

    The issue arises when customers have only 30 or 60 days of invoices, causing a drop-off in the cash projection after 60 days.

    Proposed Solution:

    1. Combine existing invoices in Xero with predictions for future invoices.
    2. Automatically remove these predictions when an actual invoice is entered into the system.
    41 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    Hi Community!👋 Thanks for your suggestion to improve the short-term cash flow projection. We're grateful for your engagement.

    We've reviewed the idea, and it can now gain support from other community members.

    Along with votes, others can now comment to share additional detail about how this clearer view of cash flow could improve their experience with Xero.

  8. For volume based businesses, we lose money (30c per transaction) on the stripe fee we pay vs what we can pass onto the customer (because there's no option currently to just pass on the full fee, just a %). That % can't legally be higher than what we are charged, and we can't add the 30c fee to the % anywhere in settings. When we're processing 1,000 transactions per month, we lose $300 to fees. For a small business, this isn't justifiable. Most small businesses that have high volumes are low cost, so they rely on volume of sales to…

    41 votes

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    Hi everyone, we appreciate your support in being able to pass on exact fees to customers.

    While this is something our team have taken an initial look at, there is quite a bit involved in being able to develop this into the product and this isn't something we've been able to prioritise at this time.

    We understand the needs expressed in feedback here and want you to know this is a feature we'll continue to consider in future planning and will keep a close eye on the appetite in this idea.

    If there are any updates planned we'll make to share with you here. Thanks

  9. Invoice - A total items line in invoices would be extremely helpful for our clients to be able to reconcile inventory sent with the invoice.

    41 votes

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     ·  26 comments  ·  Invoicing  ·  Admin →
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  10. In the "New version of Invoicing" disappeared an amazing function - when you open an invoice after it has been approved, it always displays as tax exclusive, even if you entered it as tax inclusive. In the new version if you approved an invoice tax inclusive it ONLY shows it as tax inclusive. Can you please add the feature of seeing both versions of the same invoice.
    And another feature that disappeared in the new version is to see account number, not just the name of the account. Can you add it back too? And move it back to the…

    41 votes

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    17 comments  ·  Invoicing  ·  Admin →
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  11. Add a new field for "Row number" in customized invoice. So that we can see how many lines items in one invoice & fulfill client needs.

    41 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Hi Shawn, to make sure we understand the idea here - would you like this field to be visible to the contact. Say when a certain branding theme is applied? Or just an internal to view when creating invoices in Xero? Thanks

  12. Hi,

    Please can you allow more than 5 reminders, we chase to strict deadlines so 5 isn't enough. Does there need to be a limit?

    Thanks

    Ryan

    41 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    Thanks everyone, we appreciate you sharing how the five-reminder limit can be restrictive and result in more manual follows ups from your business.

    We’re pleased to update that this idea is moving forward as part of our Get paid without chasing work.

    As part of this development, JAX will create personalised follow-up plans based on each customer’s payment history, using the right channel, timing and tone to help get you paid.

    These multi-step plans go well beyond the current 5-reminder limit, with persistent chasing until payment.

    We’ll share more as this feature lands so you can begin to make use.

  13. Customer statements - will Xero enable the functionality to present payments received by customers as 1 line item? We want to see the total payment amount on the statement - not allocated to each invoice as it is currently.

    40 votes

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  14. New invoicing forces you to populate fields in order and I cannot set the tracking code until the description / amount et al are filled.

    Please can the ability to populate in any order just classic invoicing

    40 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    It’s interesting to hear the different ways our users invoice and we appreciate you sharing how we could improve the flow of entry for you here. Being open this isn’t something we have plans for right now, however as our team plan further developments within invoicing, we’d like to engage you all here. To help our product teams get a better understanding of our invoicing users for future improvements, we’ve put a survey together and would love to hear your feedback through this.

  15. Stop repeating invoices being changed to draft when the author/owner/user that added it has been deleted.

    Right now when a repeating invoice template has been created by a user who has since been deleted, the repeating invoice template option will be reverted to 'save as draft'.

    40 votes

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     ·  16 comments  ·  Invoicing  ·  Admin →
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  16. We would like to provide some feedback on the latest branding/theme update for invoices. Unfortunately, we are very unhappy with the changes and would strongly appreciate the option to revert to the previous theme.

    One of our main concerns is that we may now have a quote created in one theme and then be forced to use the new theme when converting it into an invoice. This creates an inconsistent and less professional experience for our customers.

    In particular, we have the following concerns with the new theme:

    Quotes with many line items: Our quotes are often 30+ lines long.…

    39 votes

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    15 comments  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  17. From 1st January 2025 businesses in Germany must be able to receive e-invoices and this function does not exist in the Global edition we use for our German clients.

    We need this functionality setting up as a matter of urgency.

    39 votes

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    Thanks for raising the idea with us. Our team are aware of the mandate of eInvoicing for Germany. While we don't have immediate work planned at this stage our plan is to support any Peppol-enabled region in the long term and we are paying close attention to the interest from users on this idea. We'll be sure to update of any progress surrounding this for you, here.

    The mandate currently states "The new legal regulation currently contains no specifications for the electronic transmission of electronic invoices. An email inbox should therefore initially be sufficient to receive an electronic invoice."

    Based on this, currently with Xero an eInvoice could be received by using our Email to bills service, or by including the invoice as an attachment and sending to your organisation's Files library. On agreement with your suppliers you could share your bills, or files library email with them so…

  18. Instead of having the client simply click on "Accept" quote, they should be prompted to actually digitally sign the quote. If there is for example two people as the contact, then both of these owners need to sign the quote for it to be accepted.

    38 votes

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    9 comments  ·  Quoting  ·  Admin →
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  19. Similar to the ability to email bills into Xero, can we get the ability to email in invoices into Xero please?

    Bill email notes
    https://central.xero.com/s/article/Email-PDF-bills-into-your-Xero-organisation

    38 votes

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    10 comments  ·  Invoicing  ·  Admin →
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    Hi team 👋

    I'm Johnathan, one of the Product Managers in Invoicing.

    With an aim to reduce the manual burden of entering invoices and automating more workflows for our users, we're diving deeper into how we might solve needs in the idea here.

    I'd love to connect with some of our customers directly, to better understand your use and workflows with invoicing in Xero!

    If you'd be interested in giving up a little of your time please book in via this Calendly link - I look forward to meeting with you soon

    We'll work with the community team to round back and keep you updated of where this research takes us 😁

  20. Include the payment dates and payments made when sending invoices to clients.
    Currently once the invoice is downloaded or sent to client, it shows the total amount paid, but not broken down by date as per the screen shot i have attached. Currently it only shows «InvoiceTotalNetPayments»

    38 votes

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     ·  19 comments  ·  Invoicing  ·  Admin →
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