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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1065 results found

  1. Please remove the invoice amount from the "New Invoicing"

    This should be optional for set templates like the classic invoicing where you could turn it off and on. It doesn't look great and prefer the older layout of the emails where you could control the layout more.

    54 votes

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     ·  30 comments  ·  Invoicing  ·  Admin →
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  2. We have multiple stripe accounts that we need to connect. It would be great to be able to add more than one strip payment processor that connects to two separate stripe IDs.

    53 votes

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  3. Ability to remove PDF attachment when emailing quotes from Xero.

    Purpose: To make the receiver of the quote click the link instead, so users’ will know that the quotes have been opened. Because if they choose to open the PDF attachment, users’ will not know whether quotes have been opened or not.

    53 votes

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    29 comments  ·  Quoting  ·  Admin →
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    Hi community, we recognise our customers find the option of whether to include a PDF when sending invoices today useful and thank you for you feedback on why you'd also like to see this reflected in Quotes. Our team are considering this for a future opportunity in Quotes and I want to assure you they are well aware of the idea for this here. However, we want to be upfront that we don't have any direct work planned for this right now. We will be sure to share any updates or progress when it comes, with you all here. 

  4. Update invoice file names to include both the invoice number and recipient name? For example: “SI-1055 John Smith” instead of just “SI-1055” — so it’s easier to identify when printing or saving documents.

    52 votes

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    11 comments  ·  Invoicing  ·  Admin →
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    Thanks for reaching out and letting us know how we can improve! We’ve given your idea the green light, and now it’s time for the community to weigh in.

    Be sure to share your suggestion with colleagues who would find this useful so they can upvote it, too. The discussion is officially open, allowing other users to comment on how this idea would help them get more out of Xero.

  5. Retain the This Make manual tax adjustments from the invoice subtotal in New Invoicing. This is a feature that I use as I have to import sales figures from an external program and the VAT figure is different by a small amount But I don't want to have to alter each line on the invoice.

    52 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    Can see what you're meaning here, John. I've made a slight adjustment to the title of your idea that I think might help others identify with. We'll start to feel the interest out here and let you know if there's any change planned.

  6. Send multiple invoices together on one email to the same customer with one 'pay now' button (e.g. for Stripe payment) rather than sending multiple emails which seem like spam to clients !

    52 votes

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    24 comments  ·  Invoicing  ·  Admin →
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    Hi community, there isn't currently the ability to select and choose which invoices you'd like to bundle and send together. However, we recently released the ability to include an online statement link when sending Outstanding statements to your customer which may solve for some of the needs here.

    If you've set up Stripe as a payment service the customer can select and choose which invoices to pay from the online statement - Find out more in Xero Central.

  7. Multiple sections in a single quote with their own separate totals.

    Purpose: when quoting on similar products with different pricing to present to a client, with their own separate totals. Currently, we have to send a separate quote to the same client which means they're receiving multiple emails from us.

    52 votes

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     ·  11 comments  ·  Quoting  ·  Admin →
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  8. Ability to pause repeating invoices and resume it.

    Purpose: Users’ don’t need to delete the repeating invoice and re-create it again.

    52 votes

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     ·  17 comments  ·  Invoicing  ·  Admin →
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  9. I would like to be link an email template to an Invoice Theme.
    I have two slightly different email templates that I want to be able to use for sending invoices depending on which invoice theme I am using.

    51 votes

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     ·  19 comments  ·  Invoicing  ·  Admin →
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  10. Hi,

    Can I please request that on all customer statements there is a running balance on the side, so that it's easy to add up?

    50 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    HI team, appreciate not directly within the Customer statement at present and being open we don't have immediate change planned for adding this to the customer statement. However, for the time being you could look to run the Customer Invoice Activity report which has a few more options for the columns and detail shown. 

    Once you've set up as you like you could save as Custom to make this readily available in your org and export to share externally with a customer/client. 

  11. Be able to use CIS nominal codes on quotes so CIS is displayed

    50 votes

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    26 comments  ·  Quoting  ·  Admin →
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    Hi community, there was a brief window in which users were able to unintentionally code line items to CIS codes. However, there is more complexity in calculations for CIS and work that's needed to reflect this appropriately.


    Thanks for starting an idea in this, we'll begin to track the appetite as a possibility for future work.

  12. Repeating Invoices - Ability to bulk update repeating invoices.

    We provide a subscription service which some of the 470+ customers have been using for years.

    At times we make changes to T&Cs, the wording, rates, payment services etc. and it would be extremely times shaving if we could do bulk changes i.e. change the Item, Due Date, Reference, Payment Services etc, without having to go into each repeating invoice individually.

    49 votes

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     ·  7 comments  ·  Invoicing  ·  Admin →
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  13. To get the ability to unvoid Invoices

    Purpose: Because creating a new invoice will generate a new invoice number, and if user can unvoid it, they can still get the same invoice number.

    49 votes

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     ·  12 comments  ·  Invoicing  ·  Admin →
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  14. The "Planned Dates" feature in Bills to Pay works extremely well. Key element is that you can bulk update dates as required from a multiple selection.

    The "Expected Date" feature has the same potential but also needs to be able to update invoice "Expected Dates" in bulk.

    Invoices cannot be updated in bulk from Short Term Cashflow if a part-payment has been made against that invoice. Also, you can't update invoices Expected dates if they are not due yet.

    48 votes

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    20 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we're continuing to keep an eye on the interest this idea's received however at this time want to be upfront that bulk update of Expected dates for invoices isn't on the roadmap.

    Just to highlight for those that have more recently joined in here - You can currently bulk add expected dates to invoices within Short-term cash flows, however as noted here you can't add dates to invoices or bills that are partially paid, have credit notes applied or are dated within a locked period.

    We'll continue to track the interest for this idea and share if there's any change planned.

  15. We would like to indicate a specific percentage of retention money held by our client on our sales invoices to them. This retention is then payable to us after a specific amount of months.

    We also need a way to keep track of the total amount of retention held by a client

    48 votes

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    17 comments  ·  Invoicing  ·  Admin →
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    Hi community, in lieu of having a direct feature for this I wanted to highlight the option shared earlier on in this thread (Thanks Peter!) for those it may help.

    As mentioned, currently you could enter a separate line on the invoice, with a negative amount for the retention value, and code this to a 'customer retentions' account in the Balance Sheet. You could also add a comment in the Description field, indicating the cumulative retention value.

    The Account Transactions Report can then be used to manage the values being carried forward. 

    Being open, this isn't something we have planned for development at this time, however we'll continue to gather the interest here, and if there's any changes we'll let you know. 

  16. E-Invoicing in the UAE.
    This will soon be a requirement in the UAE with legislation to be passed on this.
    Please can we as Xero users have a standard process template for this.

    47 votes

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    29 comments  ·  Invoicing  ·  Admin →
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    Hi Faadhilah, thanks for raising the idea about introducing e-invoicing specifically for the UAE. With the government’s timelines and deadlines coming up, we understand how important it is for businesses there to have a streamlined way to comply.

    Xero already supports e-invoicing in other regions where this has become a regulatory requirement. While we can’t share any definite plans about when or if this will be available in the UAE just yet, your idea status is currently Gaining support. This status means the community team has reviewed it, and now it’s open for votes and comments from users like you.

    Getting more votes and detailed feedback from the community helps bring attention to the demand and shows the product team where to focus next. If you haven’t already, adding more context about how e-invoicing would affect your business day to day would be really valuable. The more insights the team…

  17. Recently found out that draft invoices are assigned a number once created, even if they are eventually not approved and deleted.
    For accounting reasons in Spain, the numbering on all invoices presented has to be consecutive and the fact that draft invoices are assigned a number from the same sequence causes a problem. So basically if a draft invoice ends up being deleted, then when presenting the invoice list to the tax authorities, there is a number missing, which could cause a problem.
    My suggestion would be that the sequence number is not assigned until the invoice has been approved…

    47 votes

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     ·  23 comments  ·  Invoicing  ·  Admin →
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  18. added documents to a repeating sales invoice template, copy into the repeating invoice

    47 votes

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    18 comments  ·  Invoicing  ·  Admin →
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  19. It would be a time saver if copies of outstanding invoices were attached when emailing customer statements

    47 votes

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    6 comments  ·  Invoicing  ·  Admin →
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    HI team, while it's not possible to include links to all outstanding invoices when sending a statement I did want to make sure you're aware of the option to include a link to Outstanding bills when emailing an invoice to customer. 

    From this link your customer will be able to see a total and the individual invoices they have outstanding to pay with you - more on this here 

  20. Ability to have preview options for quotes

    Purpose: To make sure that quotes can be printed nicely.

    47 votes

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    20 comments  ·  Quoting  ·  Admin →
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    Hi everyone, we value your input and sharing with us on your needs here.

    While not a direct preview button we have provided the ability to 'Get link' from the 3 dot menu in quotes - in the same manner as invoices this will provide you a unique link that you can use to share externally, or open in a new browser tab to preview the quote.

    Though not a direct solve for what has been asked in this idea, this was another highly sought after request raised by community.

    We believe this option will meet the needs of some on this idea too, but will also continue to track the interest for a Preview option for future consideration. 🙏

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