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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1056 results found

  1. In the classic invoicing, when I am approving my invoices draft then I click "Approve and view next", it goes in the next invoice subsequent number.

    In the new invoicing version, when I click on "Approve and view next", it goes directly to the last invoice number instead of the next one. I have a lot of drafts to approve and it has to be in the right order.

    For this reason, I stay with the classing invoicing. I might consider switching back to new invoicing if this issue can be resolve in the future.

    76 votes

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    51 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback on how you use invoicing and the benefit you find in being able to approve and view the next invoice in sequential invoice number order. As we continue to plan further developments within this space, our product teams would like to engage you all here to get a better sense of our invoicing users for future improvements. We’d find your feedback invaluable and if you’d be interested in sharing with us, please fill in our survey here.

  2. It would be a huge benefit to be able to recall an email (with invoice attached) sent in error to the wrong client.

    An invoice has now gone to the wrong client and my manager will now have to have an embarrassing conversation with the competitor, due to my mistake.

    76 votes

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    26 comments  ·  Invoicing  ·  Admin →
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    Hi team, we totally get that mistakes happen, and the ability to recall an invoice sent in error would be handy. Hearing how this affects your workflow gives us important context as we review the idea.

    At this point, this idea isn’t on our roadmap. Part of the reason is technical: implementing a true recall feature would require extensive work. Once an email leaves Xero, it travels through external email servers outside of our control. Most email providers don’t allow messages to be retracted after delivery, so reliably recalling an invoice isn’t possible in the same way it’d be within an internal system.

    We’ll be sure to update this thread if anything changes.

  3. Adding tracking categories to a sales invoice template.

    75 votes

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     ·  40 comments  ·  Invoicing  ·  Admin →
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  4. When using Xero Projects, we can assigned Bills and Sales Invoices to a Project.

    However, it is possible to create a Sales Invoice and easily overlook assigning it to a Project.

    There is no way to identify Sales Invoices which have not been assigned to a Project. (A recent update provided a feature to do this for Bills but not Sales invoices)

    73 votes

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    21 comments  ·  Invoicing  ·  Admin →
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  5. Currently, while raising the invoice, it is not possible to show the project names in the invoice above the works done. The works indicated in the invoice should be linked to the project and this project name should be shown in the invoice.

    73 votes

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     ·  26 comments  ·  Invoicing  ·  Admin →
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  6. Ability to copy some part of quotes into invoice.

    Purpose: Users’ can easily send an invoice for the work that clients/customers have done from what’s written on the quote.

    73 votes

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     ·  34 comments  ·  Quoting  ·  Admin →
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  7. Ability to have a pop up reminder feature from the notes when creating a new invoice.

    Purpose: This will make users’ easily identify if there’s any special note from their contacts in Xero, when they’re creating invoices for them.

    72 votes

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     ·  35 comments  ·  Invoicing  ·  Admin →
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  8. Currently you can put titles and notes etc on quotes and invoices etc. However the client does not see any of this. This is critical to be able to add notes etc that don't belong on a line item

    71 votes

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    21 comments  ·  Invoicing  ·  Admin →
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    Hi team, thank you for your support and ongoing engagement in this idea. We understand the benefits some customers would find in being able to add notes or a free text field to invoices so you can add additional detail for your customers.

    Being open, this isn't something we have in our roadmap atm, but will continue to consider for future enhancements.

    For the time being, a couple of options that may be useful;

    • Using only the description field of a line item to add additional details
    • For more static messaging you could add the details to the payment advice of a standard template, or
    • Add static text with an advanced template editing the template with DOCX

    We appreciate this is not the complete solution and will continue to keep a close watch on this idea and share if there are any updates, here.

  9. Ability to default a customer for sending via e-invoicing

    69 votes

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     ·  30 comments  ·  Invoicing  ·  Admin →
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  10. It would useful to be able to have an edit function that allows you to change a bill to an invoice and vice versa. As clients tend to confuse these and it takes a lot of steps to copy the information over and delete the mistake.

    68 votes

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     ·  5 comments  ·  Invoicing  ·  Admin →
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  11. Could you please enable the ability to create a custom “Packing Slip” as part of our custom “Branding Theme”? We’d like to be able to send our fully personalized packing slips without having to change the invoice “Branding Theme" back & forth.

    Thank you

    67 votes

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    22 comments  ·  Invoicing  ·  Admin →
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  12. Calculating both quotes & invoices, and showing a margin based on unit cost and price, and also setting a price based on a required margin.

    Purpose: save time when checking and calculate the costs.

    66 votes

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     ·  24 comments  ·  Quoting  ·  Admin →
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  13. Ability to have the invoice description on statements sent to customers.

    64 votes

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    19 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback on the thread. Though not useful for all, we did bring attention to the reports that could help some people in the forums here. 

    We'll continue to consider this and other ideas for customer statements as the platform evolves. 

    Again not a full resolve but another option that could be handy for some is the inclusion of the Outstanding bills link when sending individual invoices to your customers. Through this, persons of a contact will be able to view and get detail of the invoices they have outstanding with you at any given time. 

  14. Some larger companies with automated systems do not want reminders going to the same email address that the invoices go to. Doing this results in a duplicate invoice going into their system, which stops the payment going through as they then need to manually sort out what's going on. They have one email address for the invoice and another for reminders, to avoid that duplication.
    Currently, we need to leave the email address on the contact, then turn off invoice reminders and make a note to manually send reminders.

    64 votes

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     ·  18 comments  ·  Invoicing  ·  Admin →
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  15. Option to automatically apply or allocate existing credits to future repeating invoices. When the client receives the invoice, it will be marked as a PAID invoice because the credit has been already applied in Xero. But only if they choose to apply the existing credits instead of a refund.

    Purpose: Saves time in manually creating an invoice to apply for the credits

    64 votes

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     ·  30 comments  ·  Invoicing  ·  Admin →
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  16. Ability to add freight charge fields in the sales invoice.

    Purpose: To easily show the freight cost to the customer rather than having to edit the line items.

    64 votes

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     ·  30 comments  ·  Invoicing  ·  Admin →
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  17. Give sales invoices the ability to create self-billing contractor bills - the same as billable expenses but for the the sales side, rather than the purchase side. I produce high vol royalties where the suppliers(producers) do not physically bill, but we need to raise the charges directly in line with the sales received. Massively labour intensive and could be fixed with this function.

    62 votes

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    51 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, to give a bit more detail from our status update a few months ago - The ability to copy to a bill is a feature that the team will be building into the new invoicing experience. They have a few items on their agenda and I want to be open that this is not planned to be delivered until after the sunset of classic invoicing. 

    For the time being, you'll find you can still copy to a new invoice, quote, purchase order or bill from the invoices list view. 

    You can get a bit more of an understanding of what's coming from our Xero central page. When there's more news on copy to a bill I'll share this, here. 

  18. Allow the automatic matching of sales invoices against purchase invoices for the same contact.

    Purpose: To make users don't have to use suspense accounts, and the function can work the way credit notes work.

    62 votes

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     ·  12 comments  ·  Invoicing  ·  Admin →
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  19. Between a quote and sales invoice option to create a sales order acknowledgement

    Purpose: To confirm to the buyer that the business agreed on the sales, before sending the invoice.

    62 votes

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    23 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, understand there are some businesses that have other processes in their sales flows that we don't currently have direct features for. Being open we don't have any plans for developing a Sales Order Acknowledgement atm. 

    In lieu of this, we wanted to share how you might be able to create a new branding theme and edit the Quote template for this atm. 

    You could create a separate branding theme for Order Acknowledgements. Editing the title of the Quote template. 

    Once the quote is accepted and you want to send an acknowledgement, you'll want to edit the quote and select the 'order acknowledgement' branding you've created. 

  20. Link to Invoices on Custom Statements

    Xero recently added a link to Invoices on the Standard Statement. Thank you! However, this is only helpful if you're using the Standard statement. We would like to be able to add the Invoice link on Custom statements as well.

    61 votes

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     ·  23 comments  ·  Invoicing  ·  Admin →
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