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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1016 results found

  1. Ability to edit invoice without having to remove and redo all payments on that invoice

    88 votes

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     ·  43 comments  ·  Invoicing  ·  Admin →
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  2. Currently, while raising the invoice, it is not possible to show the project names in the invoice above the works done. The works indicated in the invoice should be linked to the project and this project name should be shown in the invoice.

    87 votes

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    29 comments  ·  Invoicing  ·  Admin →
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    Thanks for your continual support and engagement here, we want to apologise it's taken so long for us to respond.

    You’ve explained the need in displaying the related Project name on an invoice clearly and your feedback here is really helpful.

    While we don’t currently have this work roadmapped, our product team's looking more broadly at how invoices can include richer information. This idea will be part of that consideration as the work develops.

    Though we can’t commit to development of projects on invoices at this stage, we wanted to acknowledge the feedback here and let you know we will make more efforts to share any updates on this idea as that broader work progresses.

  3. Adding tracking categories to a sales invoice template.

    87 votes

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     ·  44 comments  ·  Invoicing  ·  Admin →
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  4. We would like to provide some feedback on the latest branding/theme update for invoices. Unfortunately, we are very unhappy with the changes and would strongly appreciate the option to revert to the previous theme.

    One of our main concerns is that we may now have a quote created in one theme and then be forced to use the new theme when converting it into an invoice. This creates an inconsistent and less professional experience for our customers.

    In particular, we have the following concerns with the new theme:

    Quotes with many line items: Our quotes are often 30+ lines long.…

    86 votes

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    27 comments  ·  Invoicing  ·  Admin →
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    Thank you everyone, for sharing your feedback on the new invoice template editor.

    While we hear your concerns, we don’t accept ideas asking us to remove a new feature or restore an old experience. That said we want to hear your feedback on how we can improve the new experience.

    In relation to feedback on the invoice title - We've recently released an update in the Advanced section of the editor where you have multiple options for the Invoice title, a couple of preselections or the ability to set your own custom title.

    I've linked some ideas started around changes users would like to see below, and encourage you to add your vote where of interest to you. This'll be highly valuable to the team and we'll be able to keep you updated on related changes

  5. It would be a huge benefit to be able to recall an email (with invoice attached) sent in error to the wrong client.

    An invoice has now gone to the wrong client and my manager will now have to have an embarrassing conversation with the competitor, due to my mistake.

    86 votes

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    26 comments  ·  Invoicing  ·  Admin →
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    Hi team, we totally get that mistakes happen, and the ability to recall an invoice sent in error would be handy. Hearing how this affects your workflow gives us important context as we review the idea.

    At this point, this idea isn’t on our roadmap. Part of the reason is technical: implementing a true recall feature would require extensive work. Once an email leaves Xero, it travels through external email servers outside of our control. Most email providers don’t allow messages to be retracted after delivery, so reliably recalling an invoice isn’t possible in the same way it’d be within an internal system.

    We’ll be sure to update this thread if anything changes.

  6. If a business uses more than one branding theme for their sales documents, a feature to apply a separate automatic numbering sequence to each one would be useful.

    86 votes

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     ·  33 comments  ·  Invoicing  ·  Admin →
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  7. When using Xero Projects, we can assigned Bills and Sales Invoices to a Project.

    However, it is possible to create a Sales Invoice and easily overlook assigning it to a Project.

    There is no way to identify Sales Invoices which have not been assigned to a Project. (A recent update provided a feature to do this for Bills but not Sales invoices)

    85 votes

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    27 comments  ·  Invoicing  ·  Admin →
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  8. Some larger companies with automated systems do not want reminders going to the same email address that the invoices go to. Doing this results in a duplicate invoice going into their system, which stops the payment going through as they then need to manually sort out what's going on. They have one email address for the invoice and another for reminders, to avoid that duplication.
    Currently, we need to leave the email address on the contact, then turn off invoice reminders and make a note to manually send reminders.

    84 votes

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     ·  23 comments  ·  Invoicing  ·  Admin →
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  9. Link to Invoices on Custom Statements

    Xero recently added a link to Invoices on the Standard Statement. Thank you! However, this is only helpful if you're using the Standard statement. We would like to be able to add the Invoice link on Custom statements as well.

    82 votes

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    27 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we thank you for your contributions and valuable feedback through this idea.

    We've now released a new Invoice Template editor that'll eventually replace the older standard branding. This is a feature we're continuing to develop, and intend to expand to other document types in time (including statements).

    Our product team are already starting to look into support for statements in the new editor and plans are to use the Long Reference as I know some of the feedback here has requested.

    Being upfront here, we don't have any plans to enhance docx templates to enable adding the invoice links, however we plan to support majority of our customers needs in customising documents with the new editor long term.

  10. Ability to have a pop up reminder feature from the notes when creating a new invoice.

    Purpose: This will make users’ easily identify if there’s any special note from their contacts in Xero, when they’re creating invoices for them.

    81 votes

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     ·  41 comments  ·  Invoicing  ·  Admin →
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  11. Calculating both quotes & invoices, and showing a margin based on unit cost and price, and also setting a price based on a required margin.

    Purpose: save time when checking and calculate the costs.

    79 votes

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     ·  27 comments  ·  Quoting  ·  Admin →
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  12. In the classic invoicing, when I am approving my invoices draft then I click "Approve and view next", it goes in the next invoice subsequent number.

    In the new invoicing version, when I click on "Approve and view next", it goes directly to the last invoice number instead of the next one. I have a lot of drafts to approve and it has to be in the right order.

    For this reason, I stay with the classing invoicing. I might consider switching back to new invoicing if this issue can be resolve in the future.

    78 votes

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    51 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback on how you use invoicing and the benefit you find in being able to approve and view the next invoice in sequential invoice number order. As we continue to plan further developments within this space, our product teams would like to engage you all here to get a better sense of our invoicing users for future improvements. We’d find your feedback invaluable and if you’d be interested in sharing with us, please fill in our survey here.

  13. Entering multiple payments to an Invoice in Xero. Currently it exits the invoice when you enter a part payment in the payment section. I often want to enter several payments for cash received and card payment received on several days and have to keep going back into the invoice for each payment.

    77 votes

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    22 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate the interest for this idea is growing. Our product teams have reviewed and understand the rational for this.

    While it's not something we have roadmapped just yet, I'll make sure to let you know of any news here. Thanks

  14. Option to automatically apply or allocate existing credits to future repeating invoices. When the client receives the invoice, it will be marked as a PAID invoice because the credit has been already applied in Xero. But only if they choose to apply the existing credits instead of a refund.

    Purpose: Saves time in manually creating an invoice to apply for the credits

    76 votes

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     ·  34 comments  ·  Invoicing  ·  Admin →
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  15. Ability to add freight charge fields in the sales invoice.

    Purpose: To easily show the freight cost to the customer rather than having to edit the line items.

    75 votes

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     ·  32 comments  ·  Invoicing  ·  Admin →
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  16. Hi
    Would love to see the autosave available for Quotes. Often my clients are distracted whilst creating Quotes and when they've navigated to another section (rather than opening a new Xero tab), the Quote disappears!
    For one of my clients, his quoting is very detailed and this process takes valuable time which he'd rather not have to repeat if the Quote is no longer there.
    Invoices are autosaved of course, once a Contact is entered, so I would assume that the same principle could easily be applied to Quotes....
    Thanks!

    73 votes

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    38 comments  ·  Quoting  ·  Admin →
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    Hi everyone, we appreciate interest from you all here in being able to adopt autosave into Quotes. Across the board there are mixed reviews from users that would, and those that would not like to see this enhancement across Xero features.

    Right now, the current experience requires you to click Save on the quote before navigating to another screen in Xero.

    We appreciate there are other contributing factors to the need here like session timeouts and internet connectivity.

    Being upfront this isn't a feature we have roadmapped at this time, however our product teams are aware of the needs and interest of this here and will take this into consideration as they continue to plan the future of Quotes across Xero. If there are any plans to progress this we'll make sure to keep you all informed and updated through this idea. Thanks

  17. Ability to default a customer for sending via e-invoicing

    73 votes

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     ·  33 comments  ·  Invoicing  ·  Admin →
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  18. I want a payment report of invoice payments made into my bank account, the report would show date of payment, method of payment and actual .

    72 votes

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    25 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea, and sharing how an invoice report which includes the account, date paid, method of payment would be useful, Donald.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We will keep an eye out on the traction this idea receives in the community. Thanks

  19. It would useful to be able to have an edit function that allows you to change a bill to an invoice and vice versa. As clients tend to confuse these and it takes a lot of steps to copy the information over and delete the mistake.

    69 votes

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     ·  6 comments  ·  Invoicing  ·  Admin →
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  20. Ability to have the invoice description on statements sent to customers.

    69 votes

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    20 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback on the thread. Though not useful for all, we did bring attention to the reports that could help some people in the forums here. 

    We'll continue to consider this and other ideas for customer statements as the platform evolves. 

    Again not a full resolve but another option that could be handy for some is the inclusion of the Outstanding bills link when sending individual invoices to your customers. Through this, persons of a contact will be able to view and get detail of the invoices they have outstanding with you at any given time. 

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