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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1099 results found

  1. The split screen when sending an invoice makes everything cluttered. I already approved the invoice, I dont need to see it as I add an Email address

    4 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Sorry to hear you don't like this feature, Richard. We've heard from others that this helps them get a better picture of what their invoices will look like when sending to a customer and enables them to make changes on the fly without having to preview or send a copy to themselves first.

    Appreciate it might not be everyone's cup of tea and while we don't have any plans for removing this atm, we'll get a sense of the interest through the idea here.

  2. When reviewing a payment for an invoice, you need to click 3 times to review the transaction details..going into 4 screens, as it's on a separate screen (1-invoice 2-payment 3-transaction 4-transaction details). It would be more efficient to have the transaction details screen build into the same screen as the transaction screen. I don't see a need for a 4th screen, especially when you have click to go back to the previous screens when investigating multiple payments.

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  3. When emailing a sales invoice which has a credit note applied, the basic email template text should quote the amount owed MINUS the amount of the credit note. The email is incorrect with regard to the amount owed, and customers often erroneously overpay.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  4. The new invoicing doesn`t transfer the "Reference" field information to the email area and I have to retype this every time. The previous version just transferred it all. Now this means more work, having to input the reference three times in the process
    Also there is no confirmation anywhere that the files I attach are being sent. If you PREVIEW it does not show the files anywhere ?

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  5. It would be great if the awaiting payment area would allow more invoices to be shown, currently it only allows up to 200. Or if it had the ability to save the invoices you've selected for payment and you could go to the next page without loosing the invoices you had already preselected.

    4 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Hi Sarah, there is a limit of including 50 invoices in a single batch deposit atm. Is there any commonality between invoices that you pay that could possibly be searched and bring them into the one page?

  6. When pasting content from a Word document that has bullet points and other basic formatting, this formatting is lost and you end up with one large block of unformatted text.

    All our invoices have terms and conditions pasted in depending on the application of our products. We have to switch to Classic Invoicing where the formatting functionality still works, before sending the email to the customer, .

    Please resolve this urgently before phasing out Classic Invoicing.

    An example image is attached with a short portion of our terms and conditions to show the non-existent formatting.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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    • Because I will NEVER use this button, so it's just another box I have to TAB through (seriously worried about getting OOS with all the tabbing I have to do now...)
    4 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  7. We would like to upload a batch of customer refunds via csv instead of going in one by one to do a refund per customer per invoice.

    4 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  8. New Invoicing - Description Box Defined

    It would be great if the new invoice description field had a defined box around it like the rest of the row does. The old invoice does and it looks cleaner. I find myself second guessing if those descriptions are in the correct place because it looks like they all run together.

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for confirming, Nicki. I can confirm I've shared this back with the team. We are looking at further improvements to the invoicing grid, so I'll let you know here if  there's any news for this.

  9. Due to the fact that "Updated inventory selling price is reflected when the next repeated invoice is generated." (Please vote for this idea too) has not been implemented. You need to manually go into every repeating invoice and reselect the (same) inventory item for the price to update to the current inventory price. I think it is a bug, but support tell me it is the designed way. The existing QTY gets reset to 1. This is super annoying as you need to remember was the existing QTY was and then update it again and not make mistakes. If you…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  10. Be able to change the branding theme without editing the invoice or unlocking the date

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  11. The Pay Now option is not visible on the online page of an invoice when the currency of the invoice does not match the organisation's default currency. This is especially annoying when Payment Services such as Stripe are set-up as they can easily process multiple currencies.

    Moreover, as it is not (or poorly) documented that Payment Services are not usable when using a foreign currency, it just seems to be a bug. I contacted support who responded with the following:

    "The Pay Now button on an invoice only shows if the currency of the invoice or payment account is the…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  12. Why is it that customers address details are not shown on the invoice and quotation listings. this is causing time issue problems
    These were shown in the classic view in invoices but not in quotations
    I’m my mind this is a retrograde step and needs reviewing

    4 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Hi all, appreciate the interest around this. Being able to view a contact's address would be built separately for invoices and quotes. 

    We have an existing idea for this in new invoicing that you may like to add your vote and join across here - you'll see this is something we're actively working on. 

    I'll slightly adjust the title of your idea here to reflect the Quote side of things and we can keep you updated if there's any change for this. Thanks

  13. There are so many disadvantages to the new invoicing. All my points have been covered in previous ideas so have voted for them. This note is to add my frustrations to everyone else's on this supposed "faster" way to invoice.

    I have even had a customer say the GST was wrong and had to revert to the classic invoicing to fix then return to the new version.

    This whole new version is not my favourite and I will be recommended to my clients to consider other software if these Xero "improvements" continue to disappoint. There are other improvements that disappoint…

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Thank you for your feedback, Kathy - I've made sure your feedback here has also been shared with our product team and thank you for also adding your voice and votes to specific ideas across the forums here. 

    We will move the thread here itself to not planned, however we will continue to iterate new invoicing to keep improving the experience for all our customers. 

  14. It would be great to see an option of being able to highlight in red or yellow a particular line on your sales invoice for the client to specifically take note of, because at the moment when I add a note for clients to see I write it in capitals but it still gets ignored. Whereas if it was highlighted they may take more notice of it.

    4 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  15. Allow credit notes to be created for contact groups in the same way invoices can be.

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  16. Right now it's not possible to run the statements for a contact having different currencies. The statements will show the outstanding amount owed according to the default financial setting currency of the contact. It would be nice if we invoice a customer in different currencies to be able to produce one statement showing the balance even if it convert the other currencies to the default currency. Or produce different statements selecting the different currencies each time without having to go change the default currency in the contact each time.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  17. Would be great to be able to add an expected win date on a quote so that it can show in the short term cashflow (STC)feature. Would save adding it manually again via the Add incoming outgoing money feature option.
    All the details are present just need to make it presented to the STC. If it's won then it changes status. If lost it's removed from the forecast.

    4 votes

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    0 comments  ·  Quoting  ·  Admin →
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  18. There should be an option when refunding money to customers, that we can export the file for internet banking processing?

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  19. Please add the invoice reference field when sending an invoice from Xero to Xero via a network key.

    4 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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