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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. 1) When creating a draft invoice, and draft invoice is emailed out, it would be good to see from the 'home' page in the 'draft' folder, which invoices have been emailed. This could simply be an icon of an envelope, for example, that shows on the right hand side when the invoice has been emailed (yes even in draft form).
    2) When viewing an invoice, a 'previous/back' and 'next' button to move to the next sequential invoice number (either forward or back) would be great, rather than having to back to 'draft' or 'awaiting payment' folder and then selecting next…

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Katrina, coming back across your idea here I notice there are 2 distinct ideas wrapped into the one. 

    We try to keep one idea per thread to make it clear for others to know what they're voting for and be able to share this information back with our product teams. 

    When you say next and back buttons - would this be when only viewing an invoice (not taking any action)? Reason being, is that there are Save and Approve options from the drop down that'd allow you to move onto the next invoice in the list or add a new one - More detail on this here

    I'll slightly adjust the title here to reflect your first idea, but are welcome to start another if the current approve and next options are sufficient and we can get a feel for the interest around that separately. 

  2. Improve Text Formatting - Invoicing

    • Ability to change all text to caps, lowercase or sentence case (like Microsoft word feature) to enable more consistent, professional invoicing in less time. For example when adding multiple billable expense lines.

    • Ability to sort invoice lines by the headers, i.e. description (alphabetically), by price or amount high-low etc.

    6 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  3. Repeating Invoice: Sales Overview Screen - add a Last Updated Date to the Overview Screen

    Purpose: We use repeating invoices for the Auto Pay feature but most invoices need some form of adjustment before being sent each month. With a list of repeating invoices that goes on for pages it would be great to see the last date/time each invoice had been updated so that if you are interrupted during the monthly updating you can tell where you are up to when you come back to the Sales Overview screen, rather than needing to keep track of this somewhere else.

    6 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  4. Having the option to show client or supplier on invoices.

    Purpose: Eliminates the need to go to contacts tab each time to look up the phone number to contact the person while going over the invoices. Also for the delivery person to be able to reach the receiver at point of destination or to make an arrangement for receiving as well.

    6 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  5. Drag and drop.... it is not fixed or completed as you have told us today

    Why cant this be enabled again?
    yes i can copy and past or drag a line, sometimes Id rather move that line easily by just selecting and dropping.

    Likewise with re-ordering words within the description box

    the blue dot and now the segmented box is annoying, boxes dont select correctly if you click thru to quickly

    Your doing great at giving us more and more reasons to change providers

    5 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Hi there 👋 appreciate your feedback on the recent release of our drag and fill feature within the invoicing table.

    Appreciate this differs to what you're asking here, in being able to copy and paste contents from another source into line items.

    In terms of moving lines around, it's possible to drag an entire line up or down your rows. Just click and drag from the 6 dots to the left of the table.

    We want to be upfront copy paste of information isn't something we have plans for atm, but will share if there's any progress here.

  6. In the description section of the invoice is it feasible to highlight in bold
    e.g Requires next service - motor mechanic industry

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Appreciate hearing how we could improve invoices for your use and to help items of your invoice stand out to customers, Lynda.

    This isn't something we have direct plans of at present but we'll start to feel out the interest from others in community here and can let you know if there are any updates around this.

  7. Hi Xero Team!,

    Small request....
    Can you please add the option to highlight text or bold text in line items on the quotes page. We often have multiple people working on/adding to a quote, which is sometimes built over several weeks or even months. It would be great to be able flag another staff members attention to an item or a note left in the line item by highlighting or changing text to bold.

    5 votes

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    0 comments  ·  Quoting  ·  Admin →
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    Appreciate your suggestion, Claire. We can understand how being able to format text within quote line descriptions could make important information stand out and improve the overall presentation of your quotes.

    We've updated the status of this idea to Gaining Support so we can continue tracking community interest. If this formatting capability would improve your quoting workflow, add your vote and let us know how you'd like to use it.

  8. In the contact card - it would be good to have a "pop up" box that you can put notes in that appear in every field when you try to invoice a client or have a payment to make for a bill etc, that links to their contact card, as an alert for what you want the box to read. Super helpful for certain contacts only -but having this ability would be great

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Shirley, thanks for bringing this idea to the community. We can see how having contact notes surface automatically when creating a new invoice or bill could help reduce missed details during data entry.

    At the moment, contact notes are stored within the contact record and can be viewed from the contact profile rather than appearing as a pop-up during transaction creation.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest from the community. If there are particular types of alerts or workflows where this would be most helpful, we'd love to hear more about them.

  9. invoices need dates adding , date of work carried out / on hire - off hire dates , the invoices currently only show the invoice date with no other dates added unless doing manually . we have had to stop sending our invoices from xero as customers need dates to match jobs so have had to revert to our old system just for invoicing , surely this could be added

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your feedback on this idea and explaining how important it is for your invoicing workflow 🙂

    We understand that only showing the invoice date can create extra manual work, especially when your customers need to see the date work was carried out, or on-hire and off-hire dates that match the job. Having to add these dates manually, or use a separate system just for invoicing, adds unnecessary time and complexity.

    We’ve reviewed this idea and moved it to Gaining Support so other customers can vote and add their comments.

    We’ll continue to monitor the support this idea receives and update the thread if there’s any progress to share.

  10. Ability to apply a tracking category to all items listed on a quote rather than having to manually enter the tracking catergory for each item line.
    Eg a tick box that would apply tracking category to all, but you could then still change some of the tracking catetgories if needed at a later date.

    5 votes

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    0 comments  ·  Quoting  ·  Admin →
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    Appreciate you sharing your idea in the forums here, Ellie. Understand it's not a bulk assign feature like you're asking here, however you may find setting defaults for Contacts useful in your flows here.

    You can set defaults for tracking for purchase and sales transactions within a contacts record that'l automatically be applied to lines of your quote when that contact is selected.

    For now we'll get a sense of interest from the wider community in being able to assign tracking to your quotes in bulk from the idea here, and I'll share if there are any plans made.

  11. we have hundred of customers and I sometime mis-spell their names when starting in invoice. Its would nice if an intelligent pop up would come up and say 'Mr Blougs' doesn't exist, did you mean Mr Bloggs? and links straight to it. At the moment it's just an unfriendly 'this contact doesn't exist' or something.

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea with us. We can see how having smarter contact search when creating an invoice would be helpful, especially when you’re working with a large number of customers and a small spelling mistake makes it harder to find the right contact.

    We’ve reviewed your idea and moved it to Gaining Support. This means it’s now open for other customers to vote on and comment, which helps our product teams understand the level of interest and the impact this has for customers using Xero.

    While we don’t have immediate plans to share for this, we’ll continue to track the feedback and support this idea receives here.

    Thanks again for taking the time to share your suggestion with us 🙂.

  12. Many of my clients upload supplier invoices directly to Xero, where they appear in the Files section.
    Currently, when selecting an uploaded invoice and choosing Add to new → Bill, Xero creates a blank bill rather than extracting and pre‑filling the invoice details. In contrast, invoices received via Email to Bills are automatically processed and prefilled using OCR/AI.
    It would be extremely helpful if invoices uploaded to Files could be processed in the same way, allowing Xero to prefill a new bill using AI or OCR. This would avoid the need to ask clients to change the email address they…

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Craig 👋, we've recently introduced Smart Document Capture which will achieve what you're after here!

    Once you upload files Smart Document Capture will be able to analyse and create transactions on your behalf including invoices, bills, spend and receive monies.

    This feature is currently available to all regions except NZ and AU which will be coming soon. 😊

    I'll keep you updated once it's available to all users.

  13. the new customer statement link should be static i.e. never changes for each customer.
    the link should be visible to us from the contact page in xero.
    the link should also be a placeholder item that can be selected in email templates and also in invoice templates - via clickable link or even as a QR code, both in the docx invoice template and the new style templates.
    it doesnt make sense that the statement link is now only 'exposed' if you decide to send a statement by email. the statement link is such a powerful new feature. don't hide…

    5 votes

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    Hi Louis, thanks for sharing this idea. Having a reusable online statement link for each customer could make it easier to use the same statement across different workflows instead of generating a unique link each time.

    We hear that a consistent link could support things like templates, QR codes, contact records, or external portals where businesses want customers to access their statements more easily.

    We'll continue tracking the votes and use cases here to gauge the community's interest.

  14. Please can you update the Cashflow Manager so that you can show customers/suppliers by their contact group.

    5 votes

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    H Emma, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too! Cheers

  15. Add “Assigned Staff” Tab to Invoices in XPM.

    We would like the ability to assign staff members to invoices created in Xero Practice Manager (XPM) to improve workflow visibility and accountability throughout the billing process.

    Currently, when an invoice is open, there are three tabs available:
    Information, Notes & History.

    We propose adding a fourth tab titled “Assigned Staff.”

    Invoice workflow typically moves through several stages:
    1. Staff member creates the bill
    2. Manager reviews and approves
    3. Director reviews and approves
    4. Admin completes final processing and sends to the client

    Having the ability to assign up to 4–5…

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    ✨ Hi everyone,

    Thanks for sharing your feedback on this idea and explaining how assigning staff to invoices created in Xero Practice Manager would help improve workflow visibility and accountability through the billing process.

    We can see the value in having a clearer way to show ownership during invoicing, especially where different team members are involved in preparing, reviewing, and following up on invoices.

    We’re moving this idea to Gaining support so others in the community can vote and share how this would help their practice too. The more detail we have on how this would improve day-to-day workflows, the better we can understand the broader impact.

    We’ll continue to monitor the feedback here and share any updates as we learn more.

  16. Hubdoc App. needs the ability to allocate chart of accounts to the bill when uploading rather than always having to do this on the web platform

    5 votes

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    Thanks for your feedback here, Adrian. We can see how being able to assign chart of accounts codes in the Hubdoc app could make capturing bills and receipts on the go more efficient, especially for those working primarily from mobile.

    We’ve moved this idea to Gaining Support so we can continue tracking interest and share the feedback with our product teams as they review improvements to the experience.

  17. We want to be able to create a Batch Payment summary report to include the description of each bill then once that is approved by Management, I am able to go straight to next step & export to the bank. Instead of now, we are having to create more steps when making payments by getting the description of each bill info required from the Payable Invoice Detail Report which is not working for us as we have multiple lines with descriptions & this report needs so much work to get it looking ready for Management to approve. Such a waste…

    5 votes

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    Hi Lidiya, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. Cheers

  18. With the changes and improvements to the design of the Purchases overview > Bills page and tabs quite some time ago, it would be expected and easier to navigate through Xero if these design changes reflected in the Sales overview > Invoices page. The invoices page (despite the new invoicing experience when opening an invoice) is still the old outdated design that the Bills used to look like.

    The bills and invoicing used to be the same design and while it's great to have an improved design in the bills section, it is sometimes not intuitive that the invoicing has…

    5 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Hi Cameron, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Feel free to share it with your peers so they can also add their valuable feedback.

  19. Be able to swipe (or buttons on the desktop) - left and right between invoices, quotes etc (both for all of them and for each company)

    5 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Mark, it’s clear that being able to move between different transaction lists more easily would make workflows smoother, especially when you’re juggling multiple parts of the business—like checking a quote one moment and verifying a bill the next.

    At the moment, switching between Invoices, Bills, and other areas often means going back to the main list, which adds extra clicks and interrupts your flow.

    As a workaround for now, you can right-click on Invoices or Bills in the Business menu and select Open link in new tab. This lets you keep multiple screens open at once and toggle between them without losing your place.

    This idea has been moved to Gaining Support so we can track interest in a built-in quick-switch feature.

  20. We would like the ability to preview the Credit Note BEFORE saving it as a Draft.

    Currently, the only option to preview a Credit Note is to save it as a Draft and then use the "Print PDF" option to open a preview.

    Instead, we would like an option where we're able to view a preview when creating the Credit Note.

    Purpose: To be review the Credit Note for mistakes before officially saving it.

    Thank you!

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Lina! Thanks for sharing your idea we appreciate the need to preview your credit note before it is saved. We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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