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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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1085 results found

  1. It would be great if the awaiting payment area would allow more invoices to be shown, currently it only allows up to 200. Or if it had the ability to save the invoices you've selected for payment and you could go to the next page without loosing the invoices you had already preselected.

    4 votes

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    4 comments  ·  Invoicing  ·  Admin →
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    Hi Sarah, there is a limit of including 50 invoices in a single batch deposit atm. Is there any commonality between invoices that you pay that could possibly be searched and bring them into the one page?

  2. Ability to include the reference with quote acceptance email. Currently the email notification only has the account name and quote number.

    4 votes

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     ·  0 comments  ·  Quoting  ·  Admin →
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  3. I would like to see the ability to accept/decline a draft quote without having to mark as sent in the new quote. thank you

    4 votes

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     ·  1 comment  ·  Quoting  ·  Admin →
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    • Because I will NEVER use this button, so it's just another box I have to TAB through (seriously worried about getting OOS with all the tabbing I have to do now...)
    4 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  4. New Invoicing - Description Box Defined

    It would be great if the new invoice description field had a defined box around it like the rest of the row does. The old invoice does and it looks cleaner. I find myself second guessing if those descriptions are in the correct place because it looks like they all run together.

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for confirming, Nicki. I can confirm I've shared this back with the team. We are looking at further improvements to the invoicing grid, so I'll let you know here if  there's any news for this.

  5. The new mobile functionality for Outstanding Invoices adds more steps to being able to see when an invoice is due.

    In the past, it was a one button press into Outstanding Invoices and it was easy to see the dates for when all invoices were due.

    With the new system, now when you press into Outstanding Invoices, you cannot quickly see the due dates, and it's cumbersome to have to dig into each client by pressing View all invoices, only to then be able to see the due date.

    I believe the previous system was far more effective for a…

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback on the change in the mobile app, Mike. I've passed this onto the team however do want to be upfront that there's no immediate plans around this atm. 

    Instead, the 'Sales' tab invoice list screen might help what you're trying to view. This will show all the invoices and due dates in the same screen. 

  6. Due to the fact that "Updated inventory selling price is reflected when the next repeated invoice is generated." (Please vote for this idea too) has not been implemented. You need to manually go into every repeating invoice and reselect the (same) inventory item for the price to update to the current inventory price. I think it is a bug, but support tell me it is the designed way. The existing QTY gets reset to 1. This is super annoying as you need to remember was the existing QTY was and then update it again and not make mistakes. If you…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  7. The Pay Now option is not visible on the online page of an invoice when the currency of the invoice does not match the organisation's default currency. This is especially annoying when Payment Services such as Stripe are set-up as they can easily process multiple currencies.

    Moreover, as it is not (or poorly) documented that Payment Services are not usable when using a foreign currency, it just seems to be a bug. I contacted support who responded with the following:

    "The Pay Now button on an invoice only shows if the currency of the invoice or payment account is the…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  8. Why is it that customers address details are not shown on the invoice and quotation listings. this is causing time issue problems
    These were shown in the classic view in invoices but not in quotations
    I’m my mind this is a retrograde step and needs reviewing

    4 votes

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    1 comment  ·  Quoting  ·  Admin →
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    Hi all, appreciate the interest around this. Being able to view a contact's address would be built separately for invoices and quotes. 

    We have an existing idea for this in new invoicing that you may like to add your vote and join across here - you'll see this is something we're actively working on. 

    I'll slightly adjust the title of your idea here to reflect the Quote side of things and we can keep you updated if there's any change for this. Thanks

  9. It would be great to see an option of being able to highlight in red or yellow a particular line on your sales invoice for the client to specifically take note of, because at the moment when I add a note for clients to see I write it in capitals but it still gets ignored. Whereas if it was highlighted they may take more notice of it.

    4 votes

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     ·  3 comments  ·  Invoicing  ·  Admin →
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  10. Allow credit notes to be created for contact groups in the same way invoices can be.

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  11. Right now it's not possible to run the statements for a contact having different currencies. The statements will show the outstanding amount owed according to the default financial setting currency of the contact. It would be nice if we invoice a customer in different currencies to be able to produce one statement showing the balance even if it convert the other currencies to the default currency. Or produce different statements selecting the different currencies each time without having to go change the default currency in the contact each time.

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  12. We have our own PDF invoices we send our clients and much prefer these over the automatically generated Xero PDF version of invoice. I know we can upload these into Xero when in classic view but are these the PDF invoices sent with Automatic Reminders when selecting "Include the link to the invoice PDF" or is it the standard Xero PDF invoice that is sent? If not can this please be added as we much prefer our own invoices as much detail goes into them and we are not happy with the overall look of Xero PDF's. We have tried…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  13. To have an account overdue notice pop up on invoice screen once customer name is entered. If a customer has an outstanding account - the reminder and amount overdue to pop up as a bit of a warning to the owner whether they should be continuing to do business with this customer, or at least until the account is settled. (I believe reckon account have this feature available and at my previous employment we found this to be most useful)

    4 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  14. There should be an option when refunding money to customers, that we can export the file for internet banking processing?

    4 votes

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  15. Please enable the Microsoft Word function SKIPIF for use in docx invoice templates. Currently, we can use the "IF" function in customized invoices to skip item records according to its ItemCode, but as noted by another user in the Microsoft Office discussion, a blank row will still appear for records that meet the filter test. Read a detailed discussion of the issue here: https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-word-mergefield-code-to-skip-certain/3414ecba-e0c9-46aa-90bb-b5a205d25f5a?page=1

    4 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  16. Including an aging summary of the respective client in the latest invoice would provide valuable insight and enhance the document's effectiveness.

    We can always refer to statements in case details are required.

    4 votes

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  17. Current invoice template (as of 26 July 2023) does not allow to automatically populate the customer's VAT number nor make reference to reverse charge, as is required by Council Directive 2006/112/EC of 28 November 2006 on the common system of value added tax, Section 4 "Content of invoices", Article 226, paragraphs (4) and (11).

    Current template means we need to remember to fit in those details in the services description since there is no way to add a note on the invoice itself.

    Please,
    (1) when a tax rate EU/0% is selected, add the customer's EU VAT number automatically or trigger…

    4 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  18. Addition option of show customer statement "actual" outstanding instead "as at" date.
    Eg, Our customer ABC need us to furnish a Outstanding statement that as at 30 June 2023, and there is 4 invoice unpaid. Happen that 15 July 2023the customer pay the 3 invoices only. Customer request us to send the statement show the 1 unpaid invoice dated 30 June 2023 but it still shows 4 outstanding, how can we show the the one unpaid invoice in the statement.

    Ideal additional option of show date 30.6.23 and show the one 1 unpaid invoice only. Kindly advice.

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  19. Our company's invoicing procedure comprises three steps:
    (1) invoice generation by our own custom software and also pushed to Xero through the Xero API,
    (2) direct debit payments manually added and processed via GoCardless (on their own website, not Xero's integration) for selected invoices, and
    (3) invoice reconciliation in Xero. This process is jeopardized when any alterations are made to the invoices in any of the systems (our database, Xero, or GoCardless), causing inconsistencies and the need for corrective credit notes.

    We primarily use our custom software for invoice generation and management (90%) and occasionally create manual invoices in Xero…

    4 votes

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