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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. If I need to make changes to the invoice settings from within the invoice page, there's no way to access the settings. In fact, it was pretty hard to find the invoice settings at all! Please put a direct link from the Invoice summary page to the Invoice Settings. (I agree with another suggestion that access to Invoice Settings should be controlled by role type).

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Good to hear you've an existing idea you'd like to support too around access to settings, Natalie. Currently only the Standard or Advisor roles will have access to Invoice Settings - more on this here

    When it comes to accessing Invoice Settings from sales, while it's not available from the list view of invoices, you'll find if you have the right role you can jump across from an individual invoice by clicking the 3 dots in the top right of the page - see my pic below. 

    Does this accomplish what you're after here? 

  2. Would like to suggest that Xero adds an option for the user to be able to extract activity statements exclusive of any taxes on the invoices listed on the statements.

    This would assist calculating the costs of projects less the tax implications, especially for tax vendors.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Zolani, is there any reason you'd like this specifically within the customer statement? 

    Our Receivable Invoice Detail report may be of help to calculating the costs you're after, instead? 

    You can select to include Net, Gross or tax columns in the report so you can see the breakdown when the report is run. If you only need to view for a single contact you'll be able to add a filter where you can select the contact you'd like to run the report for. 

  3. We are a professional services company and use the quote feature to outline our objectives, scope of work and deliverables for a potential new project. As such, we use the summary window to enter all this information.

    It would be very useful for us to be able to resize the summary window to view a larger portion of the text. Some of our descriptions can run to several paragraphs and as such, the ability to review more text would be incredibly useful.

    I hope this can be implemented with some simple coding.

    Thank you.

    3 votes

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     ·  2 comments  ·  Quoting  ·  Admin →
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  4. When Posting a customer invoice it would be very useful to be able to see customer address and ROI vat number so I can apply the correct vat code. ATM I have to go to contact details for that information then back into invoice posting

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Gillian, understand it doesn't accomplish all of your idea here. However you can view a contacts address from the invoice. If you click on the 'To' field once you've added the contact you'll be able to view their email, postal and delivery addresses and telephone. 

  5. Add the option to change invoices with stripe card payments linked up so that the prompt to pay by card does not pop up when they open the invoice, but the link on the invoice stay available in the terms & payment advice section.

    My reasoning behind this is that I would rather recieve payment by bank transfer to avoid processing fees, but still want to offer the option for someone to pay by card.

    3 votes

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     ·  2 comments  ·  Invoicing  ·  Admin →
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  6. When a client opens an invoice or quote Xero shows the IP address of whom ever opened it and the time it was opened. This is especially helpful when multiple people have access to the invoices. It also shows that the client did in fact see the invoice especially when they claim they haven't. Handy tool for chasing payment

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    We appreciate your feedback on how we could improve new invoicing, and the details that would help you track when a customers has viewed your invoice. While recording I.P. address of when a user opens an invoice or quote you’ve sent isn’t in the plans right now, we’re continuing development in this space and our product teams would like to engage you all here to get a deepened sense of our invoicing users, for future improvements. If you'd be interested in sharing further feedback we have a survey you can fill in. We'd love to get your input.

  7. Make it possible to create a new project while entering a supplier invoice in a similar way that you can create a new contact if the one you want isn't there. At the moment if we are entering a batch of invoices and there is one that hasn't had a project created we have to create a new one in Projects first before we can continue.

    3 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  8. Kelly Munro shut down discussion on an idea I suggested, because she was under the mistaken impression that she had resolved the issue, which she had not. I suggested that it would be useful to be able to allocate payment of purchase invoice against overpayments and credits. While what Kelly suggested was correct - that this is possible to do when an invoice is first raised, it is only possible at this stage. It is not possible later. I have a client whose main supplier operates a very complicated system of prepayment for orders. This results in a large number…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Heather, while maybe slightly brash do appreciate the feedback. 

    With your added detail we're happy to have the idea in the forums here that we can get a feel for the appetite on - You're always welcome to reply to an update I've shared on an idea too and we can review this. 

    Please understand it's not my intention to inhibit customer feedback, but will do our best to highlight and share places where features and capability in the product do exist but may just be unknown by users. 

  9. Rather than requesting or sharing the Xero Network key, if we receive an invoice from a supplier that is submitted through Xero .. we should have an option to add the supplier for eInvoicing with a clickable button "Add supplier for eInvoicing in future" .... this way, as a customer, I am in control and opt-in myself rather than administrative burden of requesting / sharing network keys

    3 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  10. Could there be a function added to hide invoices attached to expenses so they can be kept confidential from other users?

    3 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  11. Hi Team Xero,

    Is there any possibility of creating invoices from the timesheets?

    3 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  12. When creating sales invoices in Xero, the cut away remittance slip (or "payment advice") appears at the bottom of the invoice, but if your invoice has several line items and therefore goes over one page, the remittance slip still shows on the first page and makes the invoice look disjointed.

    We have played around with the custom invoice feature but because the remittance slip is in the footer of the invoice template, there doesn't seem to be a way for us to manually change this so that it only appears on the last page.

    If Xero could build this feature…

    3 votes

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     ·  0 comments  ·  Invoicing  ·  Admin →
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  13. Label printing. It would be so much easier if having entered the name and address on an invoice we could then print the name and address directly onto a label writer (something easily done using Sage software). We are a publisher, selling books via a website to people who usually only ever make one purchase, so we don't want to create an unnecessarily massive contact list. At the moment we have to type their name and address onto the invoice, then type it all over again on the label writer software, thus doing the same thing twice with the chance…

    3 votes

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     ·  1 comment  ·  Invoicing  ·  Admin →
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  14. For my clients that I have on Xero, I would like to use the Xero Network Key send through my invoices as Spend Money transactions instead of Bills.

    Similarly, I would like to receive invoices from Xero through my Xero Network Key as a Spend Money instead of a bill that I import/approve.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi community, we appreciate your feedback here. While we have enabled Xero to Xero within new invoicing we want to be open that we don't have plans for developing the ability to send invoices to create spend money transactions in a recipients organisation.

  15. We do very detailed quotations that are done from our quote / costing sheets. These are then sent as a PDF to clients. It would be really helpful if these PDF could be uploaded like a bill to Xero quotes and invoices.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Alyson

    We appreciate you sharing your idea! It’s been reviewed and is now live for community backing!

    Get your colleagues involved to vote and comment on how this change would enhance their use of Xero ☺️

  16. You have just rolled out the pay now button on online statements, however this is only for Stripe users.

    Can you allow other payment processors such as Square to this please (like we can for invoices already)

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We can appreciate having more Statement payment options for users that do not use Stripe. We've reviewed your idea and now it's up to the community to get behind and support it. Feel free to share this with your friends and colleagues if they'd like to see this functionality implemented. We'll monitor this space for further traction! :)

  17. I would like to be able to check an option that automatically adds the accout number to the reference field on invoices. This would save a lot of time.
    I'm sure there would be options that people would like ot autofill this field so make ot part of the settings

    2 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi 👋 thanks for engaging in the product idea forums. To check, when you say you'd like the Invoice reference to autofill from the account number - would this be the Contact Account Number from their contact record?

  18. A problem I have each month is when preparing sales invoices - I use several branding themes, one of which is for the AdFin integration.

    It would be ideal to be able to see on the invoice list (in Sales > Invoices) which theme was attached to each invoice, it would be further beneficial to be able to select a bunch of invoices and bulk change the theme where required.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea about adding a Branding Theme column to the Sales Overview screen.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their votes and comments too!

    We need to keep a separate Ideas discussion for each idea, so there's an existing product idea for updating themes in bulk, where you might also like to add your vote, here: https://productideas.xero.com/admin/v3/ideas/48414839

  19. Currently I can sort my draft invoices by "To" which seems to then default to "Number" as a second level. I have multiple invoices for the one client each month and it would be great if I could sort by "Ref" then sort by "To" and the "Ref" would remain the second level field, instead of "Number."

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Simone thanks for sharing your idea and letting us know the changes that matter most for you.We've reviewed your idea and now it's up to the community to get behind and support it. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. The best way to work around this at the moment is to search the contact name on the search field in Draft invoices and then use the sort filter for the references.

  20. Make all features available on phone app that are available on pc / laptops.

    There’s various basic functions that cannot be done on the Xero app designed for phones. Many small business users who are on the road for work want to action expenses and invoices as they go and have the same functionality on their phone as the laptop. Features are currently missing e.g:
    - adding a discount to an invoice
    - adding a category
    - deleting a quote
    And much more. It would be great to be able to do everything on your phone.

    2 votes

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    0 comments  ·  Quoting  ·  Admin →
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    Hi Ashleigh👋 Thanks for sharing your ideas and letting us know what matters to you! We also see how deleting quotes would be handy, and your idea is now open to votes from the Community to gain more support.

    For adding categories and discount you are able to add a discount. We recommend raising a case with our support team for further assistance with this :)

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