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We don't use stripe, our clients pay by EFT.
This feature is essential to our business and the workarounds just aren't good enough (nor professional).
I'm assuming that stripe customers will be the first with plans to roll out to the rest of us (which I would think would be majority) soon after.
Unfortunately if it's not we will need to consider changing systems as I've read many others have already had to

We don't use Stripe at all. The majority of our customers pay by BACS. Does this mean tis feature will not be available to us?

Why should we pay for a third party to do something that should be done already in the SW? That makes no sense. I get the connection but that only works for a limited amount of customer base.

Kelly we need more information on what the plans are on rollout if connecting to stripe is the first part then is the end goal to have it work without stripe as well?

I have started this last year to take down payments because the orders of HW are so large. These customers only pay with check and not with a payment system.

If you would like inspiration on how to integrate taking deposits on quotes, have a look at how Jobber does it. We worked with them for years and it was seamless: https://help.getjobber.com/hc/en-us/articles/115009379007-Deposits-on-Quotes

Hi Rudi,

Why is this feature tied to a Stripe membership? We won't be paying for Stripe membership and would like to record deposit payments in Xero. For our business, most jobs are scheduled upon payment of a deposit and currently it's a very clumsy process.

It would be great to have an option of Xero-only subscribers.

Ok great thank you Kelly. We have been eagerly awaiting this feature since we participated in the discussion with your product team a while back now :)

Is there a version of this that will exist outside of the need to be connected to Stripe? We are connected to Stripe and have a very select group of clients that use that payment method, however, the vast majority of our clients pay through direct deposit using bank details. This is essential to us to be able to provide a payment method to clients that is 100% true to the stated price and doesn't incur additional fees (wether that's through Xero, Stripe or bank fees) whose 1.65% to 2.8% + fees can add up to substantial amounts.

I sense that this will be important to other small business users of Xero too that prioritise trying to create the best value for their clients and protect the costs they pay rather than incurring additional fees across all deposits and payments. Thank you

Many of my catering clients require multiple deposits to be billed before the event's final bill. It would be fantastic if you could send out invoices for prepayments(using connected payments) that would act more as a deposit than an invoice. This way, the multiple deposits can be posted to the actual final bill in the end. Currently, all of these companies require us to invoice out the deposits, and then on the final bill, you have to reduce it by the deposits they have already paid through other invoices. It's very messy and has to be tracked in either Excel or 3rd party apps that store information like Tripleseat. I know you have the project's invoicing, but it only allows for one deposit. Why in the world is it only one deposit?

This feature would be absolutely critical to our business, however it would be useless if we can only use through Stripe!

So far we have only been able to figure out how to make it work for our business by sending our clients the statements with links to the separate invoices, which really doesn't fit the aesthetic we desperately need for our high end clients.

Please make this feature available directly on Xero connected to our current bank accounts, without any need to link to Stripe!

Surely, you don't have to be connected to Stripe to use this feature... Surely....

I hope this includes progress payments within the same invoice so my customers need to have clearer information on that too?

I've been waiting for years for this and on the innovations page it looks like this is only going to be available if you connect Stripe with Xero. Not helpful to customers who don't have that service.

I take a 50% deposit on all of my orders for made to measure blinds, if for some reason the order is cancelled the blind wouldn't fit anywhere else and would be a complete loss, the deposit helps to cover that eventuality.

This is an area where we are struggling with Xero. We take deposits daily and its the only process we cant automate with Xero. Its great that an up date is coming as soon as March 26. I for one will be looking forward to this!!

Thanks Ben "available when you connect Stripe with Xero" doesn't fill me with confidence! We do most of our through bank transfer.

"Secure deposits upfront to start work with confidence"

Hi @Ben Horrigan I couldn't see this in the link, what's the heading for it?

FINALLY... Xero have announced that this is coming soon, hopefully in March. Only took 14 years 😂

https://innovations.xero.com/

So many tradies like myself require a deposit to proceed with a job. It is critical that I have the ability to invoice my client with the full amount for the job but then give them the ability to pay a preset % deposit amount. This flow/process is so much smoother than any other way we currently do it and requires much less admin work. Please, Please add this feature in.

I appreciate Xero finally making a statement about this in August. Unfortunately, it isn’t a very strong commitment and feels more like an attempt to ease the pressure around this issue than to actually resolve it.

If we’re still waiting for this feature a year from now, we’ll be moving to another platform that already offers this feature. The workarounds have become too cumbersome, and we simply don’t have the time or capacity to keep managing this issue.

We make products to order, and need to send out prepayment invoices to receive payment in advance.

This is not the same as a quote. Once a quote is accepted, I would like to convert it into a Prepayment invoice. Or just be able to create a Prepayment invoice. This could then be linked to a prepayment when it arrives in our bank, and later assigned to an Invoice which we send when the order is shipped.