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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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602 results found

  1. Make the New Layout as Efficient/Productive as the Classic Layout. It takes too many mouse clicks to set up the timesheets, compared to the Classic Layout:
    1) The Classic Layout had "weeks" for the employer to choose. It didn't require you to click the starting date & the finish date. Can the New Layout have the most recent unpaid week already present, so that the employer/manager can immediately input the hours for each day?
    2) The Classic Layout allowed me to click each employee & immediately input their hours. The New Layout does not. This wastes time & makes me…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Junn Thanks for sharing your feedback about what you enjoyed in the old timesheet layout.

    We don't accept ideas for removing or reverting to a previous experience as this forum is specifically for new ideas.

    However we appreciate the points you've raised about productivity gains that you'd love to see in the new experience, so we have moved this to gaining support.

    Now it's up to the community to get behind and support it. This helps our product team know what matters most to you all.

  2. I'd like to change the default payment reference that appears when I'm paying my employees through payroll in Xero. Currently, it shows "weekly wages" but I'd like it to default to my company name "CS UK Logistics" since I run both weekly and monthly payroll.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing that you'd like to edit the default payment reference on the new wage payment feature.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  3. Would be good if an Employer could add/send a personal welcome/info note when sending a Xero Onboarding invite request via email to a Contractor or PAYG Employee

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Natasha, thanks for sharing your idea. Employee onboarding is something we're working on, so we'll update this idea to graining support to see what input the community bring.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can comment to share additional detail about how your idea could improve their experience with Xero.

  4. The character limit for the "Individual message for [employeefirstname]" input box on the payrun appears to be 300 characters. Please remove that limit so that I can list the titles of the jobs that the employee is being paid for at the rates shown in the Earning Rates section.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. Timesheets - In the old timesheet menu we were able to select which payroll the timesheets related to so I could ensure all timesheets have been completed and see who had not even created a timesheet yet. I have been unable to do this in the new experience. Is this something that will be brought in the filter option please.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Samantha. Thanks for letting us know the features of Xero that matter most for you.

    We can see how gaining an overview of the timesheets completed and not completed can streamline payroll processes, so have moved your idea to Gaining Support. It's now up to the community to get behind it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  6. Allow previous payroll ID box to be left blank where the employee doesn't have a payroll ID. Either (1) the wording in the UK payroll part of Xero needs to be amended from "The previous payroll ID is unknown" to more clearly cover a situation in which the employee doesn't have a payroll ID or (2) the field should be permitted to be left blank. In my client's case, it isn't that his previous payroll ID isn't known, it's that he didn't have one. If Xero is concerned about allowing the previous payroll ID field to be left blank, could…

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. Include Super in payroll .aba export.
    Why does Super need to be treated differently to the other bank transfers included in a payroll .aba export? Include the transfer to the Super clearinghouse with the other transfers so we can skip the extra steps and external authorisation process (which is just weird and disconnected from everything else Xero).

    2 votes

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    Thanks for sharing this idea. We want to be transparent that adding superannuation payments into the payroll .aba export isn’t in our product team's pipeline.

    This is because super payments need extra information that an .aba file can’t carry, such as a member number, USI, TFN etc.

    .aba files are designed for standard electronic bank payments, so they can't upload this complex data in the file format required for super contributions.

    For more detail on the changes coming with Payday Super from 1 July 2026, I’d recommend our Xero Central article. We’re also rolling out improvements to Auto Super and streamlining the payment workflow in Xero, so paying super after each pay run will be faster, easier and remain SuperStream compliant.

  8. Xero needs to have preservation age calculate when paying ETP's due varying PAYG rates depending on age.

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. When editing or approving timesheets there is an option on the right hand side of the timesheet line to delete. This is presented as a trash icon. when you press this for a particular week, it then subsequently deletes this line if all other weeks within the payroll period with no warning. Could you implement a simple warning message for a user to click ok advising them that this action will result on deleting that particular line for all weeks of the pay period. Screenshot attached.

    2 votes

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    Thanks for sharing your idea, I understand you would like to see a "are you sure" type message before deleting a timesheet line.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Simplify and automate worksafe remuneration reporting. This shouldn't be as painful as it is. Especially difficult when needing to deduct non reportable wages for apprentices , or part thereof when they begin or end apprenticeships midway through a financial year.

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. To whom it may concern, my post is not an idea but rather a request for you to consider extending your UK based XERO product to jurisdictions where UK accounting practices have been adopted and reporting currency is GBP.

    I am an AAT qualified accountant of approximately 30 years. I trained at Ernst & Young in Gibraltar then moved to BDO before settling as the accountant at a local Gibraltar private school where I have been for the past 15+ years. We use SAGE and have done for 15+ years to manage the school accounts. Alongside this role I served…

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi team, thanks for sharing your interest in a payroll product for Gibraltar. Being upfront, we don't have any plans in the near term for developing specific payroll products for other regions, and will move the idea to Not in pipeline to set the expectation here.

    You will still be able to vote here so it'd be good to still understand if there is wider interest.

    If you need to process payroll there are app partners available through our Xero app store, we encourage you to review their app store listings to see which is the right fit for your business.

  12. In situations where a contractor receives mixed payments (eg includes some exempt services), is it possible to apply GST only to the applicable gross earnings rather than automatically applying GST to the total earnings?

    2 votes

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    Thanks for sharing your idea on processing additional GST exempt items on contractor payslips. Currently you'll need to apply a tax adjustment to the payslip.

    However, we've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Could a similar function that UK organsiations have to "deep archive" employees be rolled out to AU organsiations? This will assist to adhere to legal requirements of retaining employee records for 7 years.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Appreciate re-raising this idea here to see if there is renewed interest in being able to deep archive employee records.

    We'll keep an eye on the support this receives here but want to be open that this isn't something we have plans for in the near term.

    In the meantime, you may like to share this idea with any other colleagues that'd find this beneficial so they can support in this too.

  14. Move the 'Approve all' button in Current Leave view from the top right to bottom right. It's much too close to the Sort by Status button and easily pressed in error.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea and what’s most important to you.


    It’s now been reviewed and opened up for community support. You’re welcome to share it with colleagues so they can vote, and other members can comment to add further detail or context.

  15. The new dashboard shows the amount of the original expenses claim and NOT the balance outstanding and it is shown under the heading "To Pay". example I added an expenses for £340.10 and paid £200 so balance to pay is £140.10. However the tile shows £340.10 and will do until it is paid in full. This is misleading and means the liability is overstated. I think it should be amended so it is clearer.

    2 votes

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    Hi Jenni, thank you for suggesting this improvement.

    We completely agree that seeing the full original claim amount To Pay after a partial payment has already been made can be misleading. As you noted, this makes it difficult to see your true outstanding liability at a glance.

    It's now up to the community to get behind and support this idea. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  16. AU Payroll - Update so fixed amount bonus can be added and approved in timesheet

    Currently employees can add into their timesheet a bonus or fixed amount pay item, but in Australia it seems Xero won't let the Payroll Approver actually approve a timesheet with a fixed amount item in it. So i have to take note if a certain employee is supposed to get a bonus this week, then delete it from the timesheet and then manually input it in the pay employees section.
    There is so much room for error and employees risk missing out on wages they…

    2 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about allowing users enter fixed amounts such as bonus/commission to timesheets.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. I've tried to use the automatic super payments SOOOOO many times and was lost in it forever - now I realise there is a PENDING APPROVAL BUTTON that has to be pressed - I had not realised it is a button.

    My idea for improvement is to make this look like a button and not just a highlighted word.
    In pic you can see 'pending approval' is highlighted, but so is 'withdrawn' - which is not a button. In Xero all the buttons are larger and shaped as rectangles and unified. This could be much clearer.

    2 votes

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  18. Is there any way in employees card that we can set up a field to capture diversity (Aboriginal,Non-Binary) etc, I'm sure this will be need in the future.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. As a workaround, we can suggest adding diversity information to the Notes section in your employees employment record.

  19. When there are no payruns for multiple pay runs in a row, please add a feature to allow to reset the pay cycle from a selected date. As it is, if a client doesn't have any pay runs, we need to either post/file the empty pay runs to keep on the pay calendar, or run all future pays as unscheduled pay runs, or set up a new pay calendar. Wouldn't it be great if there was a more simple way to keep on track with pay cycles?! Also, when selecting an unscheduled pay run, please reorder the pay dates so…

    2 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea regarding unscheduled pay runs. I can see Belinda has let you know how to roll the pay calendar forward in the payroll settings when there have been no pay runs for a while. I hope that's helped.

    We've reviewed your idea about the date order of unscheduled pay runs. Other members can now vote on this idea and also comment to share additional detail about how your idea could improve their experience with Xero. Thanks for raising this with us!

  20. In Xero Payroll, it would greatly improve efficiency if the "Save & Next" button appeared at the top of the employee pay details screen, not just at the bottom.

    For businesses with detailed pay setups (multiple earnings lines, deductions, reimbursements, etc.), scrolling to the bottom of every employee’s pay screen just to click "Save & Next" is time consuming and disruptive to workflow.

    Adding this button to the top would:

    • Streamline navigation during pay runs

    • Reduce unnecessary scrolling

    • Improve accessibility for users reviewing multiple employee pays in one session

    This small UI change would make a big difference for payroll…

    2 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi Liana, thanks for sharing your ideas for efficiency when processing pay runs, we love to hear your suggestions!

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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