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This is an absolute must, with payday Super coming soon we need this in place.

This should be a priority as it is clear many users are experiencing issues having only one authoriser. It is unacceptable that super can't be paid when the authoriser is away.
As stated by others in this feed, payday super cannot work with one authoriser.
Would support please give an update on the progress of this and if it will be in effect by July 1st?

This needs to be a priority for Xero!! It has been hard enough to have only 1 person to authorize and that's without payday super. Please get this sorted ASAP

I requested for this to be done years ago and still nothing has been done. With the changes coming through and if a payroll officers is away (especially if they are overseas) there is no provision for the super to be paid.
NOT GOOD ENOUGH Xero, get your act together and get this sorted our

WE NEED THIS NOW !
Seriously i am in shock that this is not already up and running with Pay Day Super.
Come on Xero!
Maybe MYOB or QuickBooks are looking tempting now!!!

The law has given us all a right to disconnect. Come on Xero - catch up!

Judging by the votes and the comments below, I too agree this change is absolutely a must and a priority for XERO!

This is absolutely critical, especially with super changing to be paid on payday! Not being able to have multiple approvers will really slow the process down and cause major issues!
Unless Xero is looking at an alternative to process and authorise super than the current option. I don't really see this as an optional feature but an absolute MUST.

Cut and paste responses, with empty words.

I feel like I would be more likely to get a reply from a letter to Santa at this point...

This is honestly ridiculous that Xero are providing generic responses that give us no confidence that this will be sorted by the weekly super deadline. I work for a family business and if i were to pass away suddenly the owner would not only be grieving his daughter but he would be trying to work out a way to log onto my Xero account in order to transfer the authorisation to another staff member to avoid getting a fine. This is simply not good enough

Hi Xero
can someone please respond as to what you are doing about this? I'm sure you will be addressing it before July 1st.
Getting a bit fed up with all the notifications.
thanks in advance.

anyone reading this idea, please remember to upvote it before moving on

OK, my CS response was:

"I appreciate your request for additional superannuation authorisers in Xero Payroll. I understand how this feature would be beneficial, especially with the upcoming changes to Australian 'payday super' and for businesses with multiple approvers or dual signatory requirements.

Currently, Xero Payroll only allows for a single authoriser for superannuation payments. However, I want to assure you that our product team is aware of this limitation and has noted the request from customers like yourself for multiple authorisers.

The ability to configure multiple approvers. is something our team is considering for future updates to Payroll. We're always looking for ways to improve our product and make it more flexible for businesses of all sizes.

While I can't provide a specific timeline for when this feature might be implemented, please know that your feedback is valuable and helps shape the future of Xero Payroll. I've linked the request from Xero Product Ideas which is our forum for customers to request and support change to the product team below."

which confirms there is currently not even a plan to start implementing this, let alone a timeframe.

We need more squeaky wheels

"Xero response to my support request ..."

I raised a support request just now.
Lets see how many of us get the same cut-and-paste middle finger.

ironically, Xero is telling us to "get ready for payday super".
https://www.xero.com/au/initiative/payday-super/

Xero response to my support request was their standard "we are working on it" but they have confirmed that they are NOT currently looking at adding 2nd authoriser.

"Thanks for getting in touch with Xero today. I appreciate you reaching out about the upcoming Payday Super changes and the need for a second authoriser for superannuation payments in Xero.

While Xero doesn't currently have a feature for a second authoriser for automatic superannuation payments, we're always working to improve our product. However I cannot advise yet if this is currently in the pipeline.

In regards to the upcoming change, Xero is committed to staying up-to-date with all legal requirements, including the Payday Super changes coming in July 2026. We'll be working hard to ensure our system meets all necessary standards well before the deadline.

Our development team is aware of these upcoming changes and will be working on adjusting our processes to accommodate the new requirements. We understand the importance of helping our customers remain compliant and avoid potential penalties.

As we get closer to the implementation date, we'll keep you in the loop about any changes you might need to know about.

We recommend keeping an eye on our product release notes and any communications from Xero regarding payroll updates. Let me know if you have any other questions regarding Xero Payroll."

@Mandy
"I will be logging a support request for this weekly"

great idea, obviously no worthwhile response will be coming from Xero in this forum

The deadline for Payday Super is fast approaching. Please update users as to when 2nd authoriser for super will be implement as this is a now a critical requirement.

I will be logging a support request for this weekly and suggest that that may be more effective than comments here. Let's go :)

https://www.ato.gov.au/businesses-and-organisations/super-for-employers/payday-super/about-payday-super

I think now that if anyone gets penalised we will just onforward the charges to Xero, it will come back to them not making this process happen prior to the new change in July. I ended up in hospital for a month last year and the director was not even able to make any payments to super until I returned. totally unacceptable.

This is a critical change. The penalties for not paying super on time can be large.