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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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606 results found

  1. Currently expense reports are not fit for purpose. You can't even order non-approved expenses by date or export them.

    You need to be able to order unapproved expenses by date and by project/customer.

    You need to be able to add description and project/customer information into the expense claims report.

    Xero is **** at expense management frankly and with a few minor changes could be so much better. I should get a refund on my subscription for the wasted time.

    14 votes

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    Sorry to hear your're not satisfied with Xero Expenses, Jeremy. Appreciate there are a few things that you've noted that you feel could enhance your experience when using expenses. 

    We do try to keep one idea per thread to make it simple for community to understand what they're adding their support and to help share this back with our product teams. I've adjusted the title of your idea here to reflect exporting expenses. We have an idea for changing the sort order here, and  you're welcome to start new ideas for any other points you've shared too. 

  2. Add the ability to extract data from scanned receipts in the Xero Expense web app.

    At the moment, both the mobile app and HubDoc can automatically scan receipts and extract data (date, amount, payee, etc). This doesn't work in the web app and Hubdoc cannot send documents to the Expense app.

    We use a document scanner to scan multiple reciepts at a time and then batch upload to our expense keeping app (Zoho Expense). Drag and drop multiple receipts into Zoho Expense and the software will automatically extract the data from multiple reciepts at a time. This is more user…

    24 votes

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     ·  5 comments  ·  Expense claims  ·  Admin →
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  3. In payroll we'd like to be able to see projected annual leave/holiday pay

    16 votes

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    4 comments  ·  Payroll  ·  Admin →
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    Thanks for submitting your idea on having projected leave, we know this will help with approving future leave requests.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  4. Ability to add employee’s emergency contacts and export it.

    Purpose: Users can have their employee’s emergency contact in case they need to contact them.

    68 votes

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    33 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing how important accessing emergency contact information is for your team's wellbeing. We understand your desire to include emergency contact details in payroll reports.

    This isn't something on our current roadmap, however our product team has reviewed this and moved it to Accepted status for future consideration.

    In the meantime, some members mentioned valid workarounds such as reviewing the details directly in the employee record or creating an emergency contacts list outside of Xero.

    We'll continue monitoring community interest as we plan future updates to Payroll reports.

  5. 56 votes

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    16 comments  ·  Payroll  ·  Admin →
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    Hi team, we'd like to share an update as we work toward making managing and reviewing employee timesheets easier for you in Xero Payroll.

    We’re updating the timesheet admin experience, including a new timesheet list and a redesigned details view to help you find what you need faster.

    We’d like to engage you all here for help in shaping these improvements.

    We’re looking for customers who manage or approve employee timesheets to join an early access program, where you’ll try the new interface and give feedback directly to our team.

    What you can expect:

    • Easier admin tasks: Navigate your list and details views faster (this only impacts admins, so there’s no change for employees)
    • Early access: Try these updates before they’re available to everyone
    • Quick feedback: Help us fine-tune the final product by taking short surveys within the new screens

    If you'd like to give some time…

  6. Ability to generate a report with start dates for all employees as well as birthday dates reports.

    61 votes

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    15 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thank you for sharing your feedback on the Employee Contact Details report.

    In 2024, this report was updated to include date of birth and age. We’ve noted the suggestions to include start and end dates as well.

    Adding further details to this report is not on our current roadmap. As a result, we are moving this request to 'Not in Pipeline.'

    We appreciate your continued ideas and feedback, and we will let you know if our priorities change.

  7. When adding new Pay Items in Australia, Reportable as W1 should be ticked as a ticked as the default as the vast majority of Pay Items in Australia are Reportable under W1.

    Every time the award changes and we import pay items from Deputy, the new items have Reportable as W1 turned off and we have to manually change them.

    Changing the Xero default may or may not fix that problem but it should be the default nonetheless.

    36 votes

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    8 comments  ·  Payroll  ·  Admin →
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    Just wanted to touch base regarding this idea as it's been a while since we've posted an update.

    We've reviewed the votes and comments of the community and have updated the status to Gaining Support.

    Whilst this isn't currently on our product team's roadmap, we're monitoring the activity on this idea and will keep you updated as the idea gains support.

  8. We have just moved onto Xero Payroll and it would be very helpful if employees could add notes to their timesheet each day.

    25 votes

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    8 comments  ·  Employees  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

    To help this idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  9. Payroll Department Coding - to be able to put a department code on all payroll categories and report to show employee name/gross wages/department coding assigned to payroll. The only way in Xero at the moment is through timesheets but this does not allow for all payroll categories to have a department code allocated. And when producing a timesheet report it does not show the $ gross wages for each employee only the hours. Need to include coding on allowances, leave and super.

    54 votes

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    10 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing your feedback on payroll tracking. We understand some of you want to see gross wages, tax and super broken down by department and timesheet categories.

    In May 2025 we released an update which allows super and leave to be allocated to employee groups, which helps track full wage expenses across departments or cost centre.

    As you’re aware, our timesheet reports can be filtered by tracking categories, however the reports summarise hours rather than a total wage breakdown.

    We've shared this idea with our product team. We really appreciate the feedback however further payroll tracking features are not in the near term roadmap so we'll update the status to Not in Pipeline at this time.

    We’ll continue to monitor your interest and feedback as we plan future improvements to Payroll reporting.

  10. Ability to see timesheet function for employees who are on salaries.

    Purpose: To make the employees can keep track of their hours without affecting the pay runs.

    68 votes

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    26 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thanks for sharing how important it is for your business to have monthly salaried employees complete timesheets for tracking and reporting purposes, without impacting pay run calculations.

    Some of you have found workarounds like approving timesheets after processing pay runs, although this may create challenges down the line.

    Our product team is currently undertaking a wider review of timesheets, and this idea will be included in that process. Therefore we're updating this idea to Accepted. We'll keep you updated if there are any developments on this.

  11. I work in the payroll team at a business where the majority of our employees are on salaries that include super. This means every July, I have to go into every person's pay template and recalculate what their new salary is (because xero works only on an excluding super basis).

    My suggestion: The ability to select whether a salary is including or excluding super per employee. Then every year when the statutory super amount goes up, I won't have to recalculate everyone's new salary for xero. This also means that an employee's payslip has the same salary as what is…

    35 votes

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    9 comments  ·  Payroll  ·  Admin →
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    Hi everyone, thank you for sharing how your businesses manage salary packages. We understand those using a Super inclusive salary model require manual recalculations with annual SGC increases.

    Xero is designed primarily to support small businesses, the vast majority operate on an exclusive salary model. This is largely driven by the award system, where SGC is paid on top of base rate.

    Our product team has let us know we don’t have plans on our foreseeable roadmap to change how these calculations are handled in Xero.

    We truly appreciate you taking the time to share your workflows with us, as it helps us understand the diverse needs of the Australian business community. We’ll let you know if our priorities change.

  12. 27 votes

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    13 comments  ·  Payroll  ·  Admin →
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    Hi team, thanks for sharing your interest in a payroll product for Canada. We don't have any plans in the near term for developing specific payroll products for other regions, and I will move this idea to Not planned. 

    If you've been using our Global Pay Run product you may have recently received communication of changes we're making that we believe will help you manage your payroll more effectively. 

    • From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 
    • Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    If you need to process payroll there are app partners available through our Xero app store, we encourage you to review their…

  13. Xero should not allow employees to submit Expenses for locked periods. It must have a Posting Date & Document Date to facilitate this. The document date should always be what's on the invoice/receipt

    22 votes

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     ·  8 comments  ·  Expense claims  ·  Admin →
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  14. Employer pension contributions for employees on SMP should be calculated on the employee's earnings before they went on leave, not on the reduced rate of 90%. Xero's calculation is currently on the latter with no option to overwrite. The correct calculation would be first choice, but the option to change figures would be helpful also

    11 votes

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    7 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in.

    To help your idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

  15. The Pensions Act 2008 requires all employers to enrol their eligible employees into an auto-enrolment compliant qualifying workplace pension scheme, if they are not already in one, and pay specified minimum contributions. At the moment there is no way to check if and when the letter was sent to the employer. As this is a point on our audit checklist for all our clients would it be possible to add a field showing the date when the letter was sent out to an employee or ideally add it to a pension report.

    23 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea on having a timestamp for when eligibility letters are emailed to employees.

    To help your idea gain traction, please share this with your colleagues so they can vote for it too. The comment section is also open for other members to share how this feature would improve their Xero experience.

  16. Ability to email payslip before the pay run is posted. This way the employee can come back to the pay clerk with any feedback on hours or allowances before the pay run is completed and filed through to myir. The reduces the need to revert the pay run before the "final" posting and payment made to employees. Reverting the pay run impacts on IRD when IRD have begun their processing as they have to do a manual amendment to pick up any changes once the pay run is re-posted. I have advised by IRD they have to make manual amendments…

    5 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi everyone, I wanted to provide an update on this idea. As you're aware, In Xero it's not possible to email payslip to employees before posting the pay run.

    As mentioned here, the workaround is to manually download the payslips and handle this outside of Xero.

    We want to be up front, our product team don't have any plans to develop a feature to email the payslips from a draft pay run.

    We know this isn't the answer you were looking for. Please continue to support ideas on this forum as it really does help drive the future of Xero.

  17. Timesheet entry for hours in previous payrun. This allows employees who missed an timesheet entry to add their hours in . Quickbooks has this ability and it saves the employer from having to do a manual entry on the employees behalf.

    25 votes

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    5 comments  ·  Payroll  ·  Admin →
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    Hey all, thanks for providing your feedback on the ability to create timesheets for a period which has already been paid. It’s been a little while since you raised this idea, so we wanted to check in. We can see this idea has been steadily gaining support. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  18. We need to pay two different groups of employees from two different bank accounts. Having to change the payroll settings each time I do a pay run (to change the bank account) leaves far too much room for error. Can there be an option to select which bank account you want to use for each pay group PLEASE!!?

    34 votes

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    12 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience whilst this idea is gaining traction.

    We've reviewed this idea and have updated it's status to Gaining Support.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way.

  19. Would be great if you could pay the IRD PAYE when you pay the employees in the same payroll batch. This is already a function with Flexitime Payhero and doesn’t rely on staff making the IRD PAYE payment manually. If Xero had this function there would never be any late IRD PAYE payments as its getting paid to IRD when the employees are paid.

    31 votes

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    13 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

  20. Integration between Xero Payroll and Smart Pension would be great!

    48 votes

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    29 comments  ·  Payroll  ·  Admin →
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    Thanks for your patience, it’s been a little while since you raised this idea, so we wanted to check in. We've now reviewed this idea and have moved it to Gaining Support status. Our product team are keeping an eye on this idea and we will continue to share updates as things evolve.

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