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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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601 results found

  1. Ability to bulk amend pay template to cater for one offs payments to all employees - like a Christmas bonus

    5 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi Lauren


    Thanks for sharing your suggestion. I can definitely see how manual it is to add a Christmas bonus or one-off payment line for every single employee individually!


    I’ve moved this to Gaining Support. Currently, pay templates in UK Payroll need to be updated one by one, so a "bulk update" tool would be a huge time-saver for larger teams.


    I’ve updated the title to "UK Payroll - Bulk add or amend pay items on employee pay templates" to help others find it and add their votes.


    Quick Tip for now: If this is a truly "one-off" payment (and not something you want on their template for every month moving forward), the fastest way currently is to add the Bonus pay item directly to the Draft Pay Run. Once you add the column to the pay run, you can enter the amounts for each person in one…

  2. This was an with EOFY. Because of Pay Day Super, even if you haven't filed the Pay Run, if the Super is lodged through the Xero super clearing house, the Pay Run cannot be altered. Same applies to a future posted Pay Date with the pay frequency getting out of sync. What should have been in the previous is now in the new FY and can't be rolled back.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thank you for sharing this feedback with us!

    Currently there is a pop-up reminder each time you post a pay run; however, it doesn't explicitly prompt you to check the pay period of the pay run you're posting.

    If you happen to post a pay run with an incorrect period or payment date, you can correct this by creating an unscheduled pay run to reverse the incorrectly posted earnings.

    That being said, we definitely see the value in having a warning trigger if a pay period or payment date is set in the future. To help us gauge demand for this feature, I’m moving this idea to Gaining Support so other community members can vote and share their thoughts as well.

    Thanks again for helping us improve!

  3. Hi,

    Do you have a feature where if employees have 25+ expenses it can still say the value rather than just saying approve 25+ expenses. This would mean manually adding them up to get the total? I know you can see a total on the homepage but not all employees show!

    Thank you!

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Paige, thanks for sharing this suggestion. We understand the request to show a total for expense claims awaiting approval. Having the combined amount visible at a glance could make it easier to review upcoming reimbursements and manage cash flow.

    We’ve updated this idea to Gaining Support so we can continue tracking community interest. If this could improve your workflow, add your vote and share your use case.

  4. Link the holiday group, working pattern and leave entitlement so it automatically deducts the relevant number of hours taken off for a bank holiday. Our contracts stipulate 28 days including bank holidays pro rated. The holiday group deducts the bank holidays on the pay slips but doesn't reduce the annual entitlement so the leave allowance is always higher than it should be. If you don't use the holiday group so you can circumvent the allowance being incorrect you then have to manually add the bank holidays for each user to ensure the pay and holiday allowance is correct which is…

    9 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea and highlighting what matters most to you. Currently you don't need to process a leave request for public holidays.

    If an employee is assigned to a holiday group in their Employment information, Xero will automatically add a Bank Holiday/public holiday earnings line to the payslip and reduce their ordinary hours by this amount.

    If you want a contract that’s “28 days inclusive of bank holidays,” you can set this up by either:

    • Entering a reduced annual leave entitlement (for example, 20 days if 8 bank holidays are included).
    • Not assigning the employee to a holiday group and treating bank holidays as part of their regular annual leave.

    We’ve reviewed your idea and it’s now open for community support. Please share it with colleagues who’d benefit so they can vote, and others can comment with any additional details about how this would improve their experience with…

  5. This was originally raised in 2022. The request hasn't been acted on yet. The 2022 request is being closed due to lack of support.

    However, the lack of support is likely to be an indication that current Xero Partners aren't using XPM for recording time, and/or aren't using Xero Payroll. XPM improvements over the past 18 months show that they are investing in that product. Xero Payroll has also been significantly improved in the last 18 month. If Xero wants it's Partners to go full Xero and by extension encourage our clients to go full Xero, then they have to…

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for your suggestion about syncing XPM timesheets with Payroll, Rebecca. We see how this could add value and reduce manual work.


    Atm, this isn’t on our roadmap, however we'll continue to keep a watch on the support this idea receives.


    We appreciate your feedback and involvement in the Xero community. If the status of this idea changes, we’ll update you here.

  6. It would be useful for child support deductions to be able when we get the letter saying "this much from this date to that date and this much from that date going forward" to be able to put both those things in at the same time rather than relying on all-too-fallible humans to remember to go in and change the amounts on a particular date.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. For mileage expenses a way to have a total amount of miles used so that I can track once I reach 10,000 miles and adjust the rate from 45p to 25p. Or have this set to automatically.

    8 votes

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    Thanks for the idea ✨ and for explaining the need to be alerted at a mileage threshold so the rate can be updated. We’ve reviewed this and, at this stage, we’re not planning to progress it. The approach needed here would rely on a GPS component for automated tracking, and this isn’t something we’re exploring right now. In the meantime, you can continue recording mileage manually and adjust the rate when you reach your threshold. We’ll keep monitoring interest in this space, and if our direction changes, we’ll update here. Thanks again for sharing your use case and helping us understand your needs 🙏

  8. Ability to set a specific account for Salary Sacrifice amounts to go into instead of a default gross wages account.

    7 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi Gemma, we took a closer look at your idea and can see we misunderstood your idea, our sincere apology for the mistake.

    We've now updated your idea to Gaining Support so that the community can show their support for it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. Would be great to be able to create an expense claim for all the staff members listed in Payroll without them having XeroMe access.
    Our staff don't use XeroMe at all, but submit expense claims on the odd occasion. The Expense option is a great idea but very limiting to the staff members that we can use it for.

    5 votes

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    Hi Vanessa. Thank you for this suggestion.

    We understand that for staff who rarely claim expenses, setting them up as a Xero user just to process a single reimbursement can be administratively heavy.

    As you have found, the current Expenses module requires the "Claimant" to be an invited Xero user. Because your request is to allow claims for "non-users", we are classifying this as a new idea to Gain Support.

    A note on Xero Me access: If the main barrier is that your staff prefer not to use the mobile app, it is worth noting that they can also submit their claims via the web version of Xero Me (logging in via a desktop) instead of using the app.

    A workaround for non-users: For staff who do not have a Xero login, you can process their Expense Claim on their behalf. If you need an extra hand you can raise…

  10. Allow previous payroll ID box to be left blank where the employee doesn't have a payroll ID. Either (1) the wording in the UK payroll part of Xero needs to be amended from "The previous payroll ID is unknown" to more clearly cover a situation in which the employee doesn't have a payroll ID or (2) the field should be permitted to be left blank. In my client's case, it isn't that his previous payroll ID isn't known, it's that he didn't have one. If Xero is concerned about allowing the previous payroll ID field to be left blank, could…

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  11. Include Super in payroll .aba export.
    Why does Super need to be treated differently to the other bank transfers included in a payroll .aba export? Include the transfer to the Super clearinghouse with the other transfers so we can skip the extra steps and external authorisation process (which is just weird and disconnected from everything else Xero).

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing this idea. We want to be transparent that adding superannuation payments into the payroll .aba export isn’t in our product team's pipeline.

    This is because super payments need extra information that an .aba file can’t carry, such as a member number, USI, TFN etc.

    .aba files are designed for standard electronic bank payments, so they can't upload this complex data in the file format required for super contributions.

    For more detail on the changes coming with Payday Super from 1 July 2026, I’d recommend our Xero Central article. We’re also rolling out improvements to Auto Super and streamlining the payment workflow in Xero, so paying super after each pay run will be faster, easier and remain SuperStream compliant.

  12. Feature Request: Streamlined User Re-invitation & Access Request Process for Organisations. To the Xero Product Team,

    Firstly, thank you for continuously developing a fantastic platform. We rely on Xero daily for our core business operations.

    We are writing to highlight a significant administrative challenge we face and to propose a feature that would drastically improve efficiency for organisations with a large number of employees, such as ours with 200 staff.

    1. The Problem: Inefficient Invite Management & Access Issues

    Currently, we experience a high volume of access-related issues that are incredibly time-consuming to resolve manually. We estimate receiving ~50 requests per…

    10 votes

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    0 comments  ·  Employees  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Will it be possible to have "description field" in the Deduction field of the Pay template? That can be changed or updated directly on the pay template. For example, to add the ending date for staff loan deductions.

    12 votes

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    3 comments  ·  Payroll  ·  Admin →
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    Hi Denise, thanks so much for your suggestion about adding a description field to pay template deductions. We're grateful for your engagement and for sharing an idea that will make a difference for you and other Xero customers.

    Our Community have reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    We'll be keeping an eye on the support it gains and appreciate you taking the time to let us know what matters to you.

  14. Please allow mapping to any NL code currently it restricts Earnings to P&L and Deductions to Balance Sheet, we have to do negative earnings for unpaid sick/absence and a manual journal for paying Tips to our staff.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Ali, thanks for reaching out to let us know how useful you would find mapping earnings/deductions to both the P & L and Balance sheet codes.

    We've reviewed your idea and have moved it to Gaining Support. Now it's up to the community to get behind and support it.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. When entering hours and locations into the timesheet, if a day is selected incorrectly (for example, selecting Thursday instead of Friday), it would be very helpful to be able to drag and drop the hours to the correct day rather than having to delete and re-enter the time in the correct day.

    3 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your suggestion on how we can improve the timesheet editing process.

    We’ve reviewed your idea, and it’s now up to the community to get behind it! Be sure to share the link with any colleagues who would benefit from this feature so they can add their votes.

    In addition to voting, other members can now comment to share more detail on how this change would improve their experience with Xero.

  16. Automatic superannuation>Payment batch details>Payment processing

    Would you be able to add a print option to this screen?

    After processing the Superannuation payment, this is the final screen that shows that the Superannuation payments are queued up for payment with Xero.
    I would like to save this record in my Payroll batch for the Accountant.
    This shows the Accountant that I have processed the Superannuation payment.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Rachel, thanks for sharing this idea!

    Currently it's possible to generate reports for paid and unpaid superannuation accruals by using the Superannuation Accruals or Superannuation Payment report.

    However, we can definitely see the benefit and convenience of having a bespoke report that's downloadable directly from an approved batch.

    We’ve reviewed your idea, and now it’s up to the community to get behind and support it! Make sure you share this idea with any colleagues or peers whom this could benefit so they can add their vote too.

  17. I appreciate that the "Assign to customer" option is useful, but I do not want all of our field staff who use Expenses seeing our customer list. Surely this option can be removed for "Expenses Submitter" roles (but kept on for "Approvers" and "Admin")?

    5 votes

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    Hi Dan, thanks for sharing your idea about how you'd like expenses submitters to not see customers in the Contacts list.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit, so they can add their votes too!

  18. It would be great for employees to have an option to save a copy of their Submitted timesheet, for their records. This means they would have proof of their Submitted timesheet to then compare to their timesheet once Approved.

    Often employers may make edits to the entered hours or earnings types before Approving an employee's timesheet, and the employee having the option to save a copy of their timesheet before it is Submitted would mean they could directly compare the two, and check any edits made are correct.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for highlighting this opportunity. We understand the request for employees to be able to download or save a copy of a submitted timesheet before it's approved or edited. Having access to the original submission could help employees keep their own records and refer back to what was submitted.

    We've updated this idea to Gaining Support so we can continue tracking interest from the community. If this would improve your workflow, add your vote and share how you'd like this to work.

  19. Every time I process a payroll (hundreds every year), I produce the Payroll reports to send to the client.

    The Payroll Activity Details Report AND THE Payroll Employee Summary shows the INCORRECT details in the heading. For example The report reads: "For the period 17 November 2025 to 17 November 2025". THIS IS NOT CORRECT, and it wastes HOURS having to change it every single time.

    The Report is for the Processed Pay Period just completed!!!
    Can we have this corrected to the pay period when this report is directly created from a payroll run??? the date for Example SHOULD…

    6 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Thanks for sharing your idea about including the pay period in payroll reports downloaded from posted pay runs. Agree, it makes sense for the pay period to be shown rather than the payment date ("For the period 17 November 2025 to 17 November 2025").

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. Contactor income type for performers
    Given the changes to the entitlement to Super for performing artists and a flat rate of 20% PAYG on the payment amount in the last few years, I'd like to see an income type for performers under Contractors. It would also be useful if there is pay item to include GST (being that they are ABN contractors who could be registered for GST - I believe NZ has something along these lines).

    1 vote

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    0 comments  ·  Payroll  ·  Admin →
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    Hi Natalie. Thanks for sharing your idea for a preconfigured contractor type for Performing Artists.

    In regards to applying GST for contractors, this is actually an existing Product Idea. I've added your vote to it so we can keep you updated :)

    On this idea, we will focus just on the Performing Artist contractor type.

    It's now up to the community to let us know how an additional contractor type would improve their Xero experience.

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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