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Exactly my problem Cheryl! So frustrating. And the user roles don't make sense, for example the debtors clerk has no access to the accounts receivable reports. I wish they can tackle this issue with the urgency it deserves.

This is so restricting in terms of employees/roles/departments. We are about to hire and want to give our new employee access to only one bank account however this is not an option! We would also want them to be able to run reports for aged payables & aged receivables but again it's either opening them up to all or literally nothing!!! Frustrating!!!

Payroll reports should not be available to all advisor. Where an advisor doesn't have payroll admn. role, should not have access to payroll reports. This is very preliminary and basic restriction to be implemented asap.

thanks
Murli SBA Albany.

We need to be able to split access by region so our EU staff can only see invoices raised in their sales territories.

The differences between the levels of customisation is huge and massively restrictive to us.

We need to be able to split access by region so our EU staff can only see invoices raised in their sales territories.

The differences between the levels of customisation is huge and massively restrictive to us.

Bank Account access and information should be able to be removed, or add on if required.

I am sure that Xero employee's don't have Bank Account access...!!!

Not being able to remove access to Bank makes the User access rather a redundant feature.

Please fix this as a matter of URGENCY.

We need to allow our credit control staff to access outstanding invoices only, currently they would see our whole business.

Agree with many of the other comments, access is far to wide.

The gulf between being able to run the AR report & the P&L report is massive!

Many admin staff will need to do the bank rec, update staff on debtor balances, send out invoices and the like but not have access to any of the financial information like profit & such, but that's not possible with the current settings.

I agree that current access levels are too coarse. I need to give a Director access to the reports only (even if I could restrict it to a selection of reports). In computer parlance, I need a read only access level.

I agree, the user roles are ridiculous, there is a huge jump between invoice only and standard, bank feeds are visible when they don't need to be, there should be a lot more options available so you can select if you want them to see bank feeds and if so which ones! There should ALWAYS be the option to keep certain bank feeds/reports private. This is a big issue and needs addressing ASAP!

I stumbled onto this issue after finding out that one of the admin person from a different company division was creating an account in general ledger as it fits in Chart of Account.. There is no option to give limited access to a standard Xero user account it's either give them full access or none..

When will this issue be resolved !

Hello Xero Team,

If you are aiming at small businesses to make it easier for them working with third party accountants then why would you have users rights that combine business function with accounting???

So the junior who raises PO's in the business can reconcile and see ALL transactions of the bank accounts!!

Come on Xero, some of your access levels does not make sense.

For example, I have a client that has a junior finance person with invoice-only access who processes invoices and in some instances takes cash from customers, process the cash payment and must issue a receipt to the customers. But unfortunately the same person who processed the receipt cannot print it! Unfathomable!

Come on Xero, your whole access needs re-looking at with a wide variety of options where the administrator can tick what a person has access to NOT pre-designed and fixed by Xero. It's just not working.

Agree, I would like to give staff more responsibility so they can reconcile accounts with having limited access.

How many more of your customers need to scream and shout on this thread before you listen to them? The access levels and permissions are all over the place! I need a member of staff to reconcile certain bank accounts, but not all of them and not to see the current balance of accounts (and everyone's wages!) yet that's not remotely possible without giving out full access. Sort it our Xero.

WE need this setting set up now

I would like to be able to stop some of the adviser users to be able to change COA, tax codes and Tracking categories. But I still want them to be able to close the period

It is almost beyond belief there is no user setting which enables a member of staff to match and allocate customer and supplier invoices without also being able to see what other staff members are paid!

I need to give access to raise Purchase orders and copy purchase order to draft bills only, as we have sensitive purchases that should not be viewable to all. Unfortunately Xero is almost a free for all with the access options, which is troubling and makes me hesitate to give access to others.

This is a critical update, as it is holding back decisions on how much we use other Xero functionality in our Business.

I have clients who need to give access to operatives to record spends in real time from company cards but should not have any visibility of bank accounts, client balances etc etc and they cannot roll this out without greater user access control and visibilty