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  1. 580 votes

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    Rachel Coldicott supported this idea  · 
  2. 950 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    Rachel Coldicott supported this idea  · 
  3. 264 votes

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    Rachel Coldicott commented  · 

    This missing function causes additional work for the team

    Rachel Coldicott supported this idea  · 
  4. 350 votes

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    Rachel Coldicott supported this idea  · 
  5. 82 votes

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    Rachel Coldicott commented  · 

    This is critical due to segregation of duty issues raised by auditors, also not having the ability to restrict access allows for potential distribution of sensitive data.

  6. 305 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Rachel Coldicott commented  · 

    I need to give access to raise Purchase orders and copy purchase order to draft bills only, as we have sensitive purchases that should not be viewable to all. Unfortunately Xero is almost a free for all with the access options, which is troubling and makes me hesitate to give access to others.

    This is a critical update, as it is holding back decisions on how much we use other Xero functionality in our Business.

    Rachel Coldicott supported this idea  · 
  7. 607 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Rachel Coldicott supported this idea  · 
  8. 40 votes

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    Rachel Coldicott supported this idea  · 
  9. 29 votes

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    Rachel Coldicott supported this idea  · 
  10. 48 votes

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    Rachel Coldicott supported this idea  · 
  11. 36 votes

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    Rachel Coldicott supported this idea  · 
  12. 980 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

    Rachel Coldicott supported this idea  ·