Email Settings - Set which users to receive Bank account change notification
Ability to select one or two users to receive the notifications when there’s some changes in a Bank account.
Purpose: Because some staff in Xero doesn’t need to know if there’s changes within the bank account.
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SHARON HUNT
commented
As CFO I want to know when a bank account, both supplier or payroll, is changed but I don't want to be the default email for remittances, invoices etc.
We need to be able to nominate who receives what notifications and who the default sender of emails is -
Jen Bethel
commented
I am listed as an Administrator however, I DO NOT need to see when there has been changes within a clients a bank account. I received far too many of this type of email.
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Graeme Teasdale
commented
We recently have had a case of fraud against us by the fact that Xero does not notify other users with credentials to changes in bank account details of suppliers.
As Shaun Walker has advised below, a note or some other notification regarding bank account change is a critical feature to minimise impropriety. Personally I would like to be able to assign to Advisors that they are notified when bank account details are changed to confirm that the change is correct
If, as in our situation, a person who has the security credentials to change bank details, is the only person notified of the change, how does Xero allow the appropriate oversight to ensure that this doesn't happen? It can't.
Under the current system it relies on a individual to go through each individual payment and cross check bank account details, that is exhaustive when batch payments get longer and longer
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Shaun Walker
commented
auditors would like to see this feature
when producing the batch payment report could there be a note (or '*') to identify a change to bank details since the previous payment run? This would allow payment authorisers to validate the new bank account -
AdminXero Team
(Admin, Xero)
commented
Ability to have email notification to all users/nominated users when supplier bank account changes.
Purpose: So all people in Xero orgs will immediately know if there’s any unusual activity in supplier bank account detail.