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1019 results found

  1. Company business structure tax returns should pull the physical address to the Dividends and Interests schedule, instead of the Postal address. It is not correct to put a PO Box or postal address in the schedule and you are not able to update the address field.

    Currently only Partnership tax returns will pull the physical address to the Dividends and Interests schedule.

    1 vote

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    Hi Julie, thanks for sharing this idea. We understand that having company details flow through to tax schedules automatically would help reduce repeated data entry when completing returns.

    We hear the request for the company physical address to pre-fill into the Dividends and Interest schedule, so you don’t need to manually enter the information.

    We’ve moved this to Gaining Support so we can track interest and help our product teams understand the value of improving data flow between company details and tax schedules.

  2. Automatic BADR lifetime allowance £1m application.

    At present for a gain of over £1m you need to enter two transactions, one with a £1m gain to apply BADR, and the remainder to be charged at 20% (24/25).

    It would be much better if the system knew the lifetime allowance and applied it only up to the limit.

    At present if you put the whole transaction to BADR it will apply 10% to more than £1m which is incorrect.

    4 votes

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  3. I love the new Tax Manager screen in XPM - with Ready to Start. It would be handy if we could click on the Client name to go to their record.

    1 vote

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    Hi Mary, thanks for sharing this idea. We understand that having quick access to client details while working in Tax Manager would help make workflows smoother.

    For now, opening the practice client list in a separate tab can help with switching between views. We’ve moved this to Gaining Support so we can track interest and help our product teams understand the value of improving navigation between these areas.


  4. AU TAX - Default EFT account type to CLIENT

    Under Cover > Electronic Funds Transfer (EFT) > Account type there are 3 options - Manual, Client, and Agent.

    It would be helpful if there was a setting in Client Settings > Client Types to default the EFT Account type, so we don't have to manually change this on every return.

    7 votes

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    Thanks,Daniel, for sharing your idea! We've reviewed it, and it's now live for the community to support. Other Xero users can now vote and comment on how it would improve their Xero experience

  5. Hi,

    When completing Deceased Estate returns in Xero Tax, it seems as per the screenshot provided the newly added estimates does not calculate the Super Lump Sum Tax Offset given the complexity and nature of the Lump Sums.

    Is there a way to have Xero Tax calculate the estimate with the Super Lump Sum Tax Offset taken into consideration as it has been in the past on MYOB? This way we can obtain a more accurate estimate of the tax payable for the Trustee.

    Thanks,

    27 votes

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     ·  3 comments  ·  Admin →
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  6. When creating a new job the client drop down list can be quite long. it would be good to have the ability to search for the client name instead of selecting from a dropdown menu.

    9 votes

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    1 comment  ·  Admin →
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    Hi everyone, we’ve created this idea based on feedback we’ve heard from the community.

    We know how important it is to be able to instantly search for a client when creating a job in Xero Practice Manager. Manually scrolling through a long drop-down list can be time-consuming, especially for practices with a large client base.

    Adding a search function here would make the process faster and more efficient, helping you get straight to work.

    This idea is now in the Gaining Support stage. Your votes and comments help us understand how valuable this feature is to the wider Xero community and support future development decisions.

  7. Make it possible to claim Land Remediation relief against profits. Should be a simple box addition to the existing form layout. Similar to how R&D currently is where you can claim against profits but not claim the credit when in a loss position.
    Top marks for if you can set-up both

    1 vote

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    This idea has now moved into gaining support 📌. At the moment, the current method is still to handle this manually while direct support is being worked on.

    Thank you for raising this idea with us. We really appreciate the input, as it helps us better understand where changes may be needed and where future improvements could have the most impact. Feedback like this is valuable in helping inform meaningful product changes over time.

  8. I have a number of Trust clients where we expect an assessment. The ATO takes a LONG time to issue these, so I think it would be good to have a similar Notice of Assessment flag like we do for individuals, so we can see which are still outstanding.
    Not all trusts have assessments but we should be able to trigger this by the question on the front page of the return about whether the trustee has tax payable.

    1 vote

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    Hi Vicki, we understand how having assessment tracking for Trust returns, similar to NOA tracking for Individual returns, could help monitor outstanding assessments.

    We appreciate the suggestion to use existing return indicators, like trustee tax payable, to help surface tracking statuses automatically.

    We’ll continue to track the interest and feedback shared here.

  9. Add functionality to merge client accounts used to access previously signed returns (via portal.xero.com). This would ensure that when a client updates their email address, their full record of signed tax returns remains intact and accessible through a single login with the new email. This eliminates the need to log in with multiple accounts to view the complete history of signed returns.

    3 votes

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    Hi everyone, thanks for supporting this idea, and letting us know the changes that matter most for you. We can see why a consolidated history on signing would be useful.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Report Templates - notes (text blocks and schedules) to be minimised/collapsed when they are hidden instead of just greyed out so they don't take up as much space

    5 votes

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    Thanks for sharing, River. I've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

  11. Please add a column or filter to the XPM Job Manager screen for client Groups. There is currently no column/filter for client group in the job manager screen in XPM - which means if you want to see all the jobs for a client group - e.g. Alf Barbagallo - have to search each entity individually. Also means cannot easily do a bulk update for all jobs in a client group.

    2 votes

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    ✨ Appreciate you raising this, Julie! We understand how adding a client group filter to Job Manager would speed things up and cut the back-and-forth. In the meantime, a quick workaround: press Ctrl + F (Cmd + F on Mac) and type the client’s name into your browser’s search box to jump to matching entries on the page. Your idea is now in gaining support, so it’s open for votes and comments. If you can, please share it with colleagues who’d benefit—more support helps us gauge impact and prioritise what matters most.

  12. We manage user access centrally across thousands of clients and hundreds of users, and Managing Staff Access in Xero HQ and in Staff settings is very messy, particularly when Client Names and Xero Organisation names differ.

    Xero HQ only searches over the client name and legal name, so if the Xero Org name is different, we can't find it, and causes confusion and time wasting, particularly when trying to edit staff access.
    Staff permissions screens only shows the client name (often truncated) which adds to the issue, so trying to provide a staff member access to multiple Xero Orgs is…

    1 vote

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    Hi Franca, appreciate your feedback here and wanted to share a little more information as we untie your needs.

    Within the new Client experience it's possible to search the following fields from the Client list

    • Client name
    • Organisation name
    • Legal name
    • Business number
    • ABN (AU)
    • TFN (AU)
    • IRD number (NZ)
    • Physical address
    • Email
    • Phone number

    However, as you noted it's not possible to view staff permissions from this view. I've slightly updated the title of your idea to reflect this.

    Being open we don't have plans for adding the level of practice admin access to the client list however we'll continue to track and share if any plans are made with you here.

  13. Hi,

    It would be nice if the software could search by a entity's registered business names or previously know entity names and it bring up the current company file.

    We are able to add previous names or business names to the custom fields under a company's profile, but unless you know all the names by memory it can be hard to match up clients when you receive correspondence address to the business name and no ABN is mentioned.

    Currently when this occurs we have to either search ABN lookup or ASIC register and trying to get relevant information we can…

    17 votes

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    Hi community, thanks for sharing your interest through this idea. We recently announced the Xero Partner Hub at Xerocon. It encompasses many improvements for our partners to be able to move more efficiently and serve clients. One of the changes that accommodates part of the idea here is that you'll be able to search the Client list by a clients organisation name, or legal/trading name as mentioned on this related idea.

    We appreciate there may be some practices using custom fields for this data and we want to be open that custom fields will not be searchable from the Client list. We have another idea for searching custom fields that you can join and follow for updates. You can find out more about Xero Partner Hub from our website.

  14. Can you automatically keep the start and end times when working on a tax return per user.

    3 votes

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    Appreciate you raising this idea about tracking time on returns within Xero Tax, Neil. It’s something that can make a difference for teams trying to manage capacity or reflect on the actual effort behind each return.

    This idea is now sitting in the gaining support stage, which means it’s open for others in the community to engage with. As more votes and comments come through, it helps the product team see where this functionality might be most impactful and what specific outcomes users are looking for.

    If there’s a particular reporting format, integration, or manual workaround you’re currently using to track this, sharing that in the comments could be really helpful. It adds valuable context and helps show how this could tie into existing practice workflows.

  15. on the Insights tab, be able to also compare YTD vs prior YTD

    8 votes

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    1 comment  ·  Admin →
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    Hi Serena, thanks for your suggestion to add year-to-date comparatives in the Insights tab in Xero HQ.

    We’ve reviewed the idea and it’s now been marked as Gaining Support. This is a useful request that could add more context to client performance and make the Insights tool more valuable for advisory work.

    We’ll be keeping an eye on how much interest this generates. If this feature would be helpful in your practice, feel free to add your vote or share how you'd use it, that kind of input is always helpful.

  16. I'm completing my first Trust ITR for 2024, and inputting info into the new Trust Income Schedule.

    The Non-PP income flows through to Item 8, but the Capital Gain isn't flowing through to Item 21...

    WHY do you insist on SO MUCH double entry??!?

    It's not even throwing an error, like the 'Managed Fund' schedule does in an Individual ITR??

    57 votes

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    Appreciate the conversations here. The other idea linked in this conversation that we delivered on was the ability for information to flow from the Trust Return(TRT) to Individual Returns(ITR) which is facilitated with the Trust Income Schedule.

    We appreciate wanting to see further improvement in this space, and this is something we have intentions of looking at in the future, however we don’t have any timeframe right now. I’ll be sure to share any news with you all here.

  17. Within XPM there are fields for individuals in the Tax section of Client with UTR and National Insurance number. It is not possible to import and upload to them, this would be useful as they then link to Xero Tax when filing a tax return. Currently we have them stored in a custom field as these weren't available originally. It would be good to be able to import all of our custom fields to the system's UTR and NINO fields.

    There is also not a Tax section on Limited Company clients to add a UTR to. Companies need UTRs and…

    3 votes

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    Hi Stewart, thanks for raising this idea. It’s clear that the ability to import Unique Taxpayer References (UTR) and National Insurance Numbers (NINO) is important to you, and we hear the pain points about the extra manual work involved in not having this feature. A possible workaround is using a custom field for now, which can help keep this data within Xero Practice Manager. ⭐I wanted to provide an update on this. At Xerocon, we announced new developments for Xero Practice Manager and Xero HQ that are designed to improve efficiency and help you manage clients more effectively. While I can't promise a specific timeline or confirm that this exact feature will be included, we believe these enhancements will help streamline many of the workflows you’ve highlighted. We'll be sure to provide another update as soon as we have more information. Thank you for your patience and for helping us…

  18. Upon accepting a subscription transfer request, it would be great to have an option to "link to existing client record" or "create a new client record". There's currently no option for this and this creates double-up entries in Xero HQ which need to be manually removed, re-linked and archived.

    25 votes

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     ·  2 comments  ·  Admin →
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  19. Create a merge option for the new place of birth to merge existing Place of Birth custom field.

    2 votes

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    Hi Victoria, thanks for sharing your idea and the changes you’d like to see.


    Your idea is now with the community, and members can vote and comment to share how it could help improve their experience. Don’t forget to pass it along to anyone who might find it helpful 😊

  20. When adding a staff member to a client Xero file with advisor access, previously I was able to notify the staff member. That wasn't an option which meant I needed to go and manually tell the team member that I've added them.

    I like being able to choose if I want to notify them or not because if it's something holding up workflow I want them to know so they can continue working but if I'm just adding them to the team they'll expect to have access so I won't want to notify them in that scenario.

    4 votes

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    0 comments  ·  Staff  ·  Admin →
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    Appreciate your feedback on the beta experience, Sarah. We'll start to get a sense of the interest from the idea here and I'll be sure to share if there are any updates planned for notification of permission changes.

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