Batch payments - Ability to include credit notes
Allow the inclusion of Credit Notes in Batch Payments where the total to be paid to a supplier is still positive. This would allow a single batch for a Supplier to match their Statement, particularly where credit notes are not related to specific Bills.
Andrew Syme
shared this idea
Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.
This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.
We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.
At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions, and work specifically on credit note application within batch payments hasn’t been roadmapped.
We’ll keep reviewing this opportunity through our regular product planning process, and we’ll share any updates here as soon as there’s more to report.
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Christine Ashton
commented
Records become so inaccurate when you have to allocate credit notes to invoices/bills to which they do not relate. Not to mention the time wasted having to do this step before you can create the batch payment or reconcile a payment from the bank account.
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Donna Henry
commented
Being able to add sales refunds to a bank payments list.
Is there a way in which sales refunds (for example, a customer overpays an invoice and therefore a refund is required for that customer) can be recorded but also added to the payments list so that when a payment batch is made it can be picked up as part of the batch payment?