Purchase order - Ability to format Delivery address
What have you done to purchase orders? the delivery instructions are now all in one line, whereas we had them in separate lines to match our template. I suppose I now need to recreate one and then check to see how it comes out on our existing template. We've had no notice that these were going to change. The info is way too big now, like with the invoices. The Dashboard was bad enough. Why do you have to keep changing things for no purpose?
Thanks for the continued engagement with this idea, everyone. Taking on board feedback we're receiving on the new experience our product team are looking into the formatting of the delivery address atm. I'll share more news around this with you all, here.
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Carl C
commented
yes and still waiting on the delivery instructions window to be increased.
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Bobbie-Lynn Denham
commented
Can we please get an update on this? Massively effecting productivity. Seriously looking at leaving Xero due to the lack functionality for POs which has only been made worse by this last update.
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Nathan Gow
commented
Hi Team,
Can you please update us on the progress??? .. Our productivity level has been reduced significantly by the update and additional work required for all the data to appear on the PO... VERY DISAPPOINTED!!
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Paul Rose
commented
When are the issues with delivery address & contacts being corrected? Xero has gone backwards. Why no consultation????
Are there another other changes planned that will be imposed without consultation?
Do I need to to look into other P2P platforms?
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Yve Hall
commented
Really disliking the new PO system. It feels much less user friendly than previously, like a step backwards. It gets a down vote from everyone in our office who are all frustrated by it. I appreciate it always takes a while for anything new to normalise but this change is really not an improvement. Can we have the old one back please!
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Carl C
commented
Just need to increase the delivery instructions window so all the message can be viewed at once. Current tiny line by line view is painful.
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Jonathan Clarke
commented
Absolutely insane that Xero destroyed a perfectly fine design for the purchase order page. Spend time doing that instead of spending time building a feature where you can upload a purchase order with CSV. Why is this still not built?
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Valerie Hague
commented
Also the company name does not show on the delivery any more. Why has this been taken off?
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Jonathan Loake
commented
I don't suppose there's any chance of rolling back to to classic purchase orders until this is resolved? The combination of the supplier name not pulling through, and not being able to edit it in, is more than a little inconvenient.
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Robert Walton
commented
The new Purchase Order is diabolical. The business name for the delivery doesn't get added to the Purchase order anymore. The only way around this appears to be to add it in to the Attention box.
The Delivery address can't be updated without changing in Contacts.
The tax rates change if cost prices are amended.
The e-mail addresses have to be scrolled if any amends need to be made. -
Maria Lovell
commented
Agree, we need to ability to amend or delete the actual address within the PO. We now have to add the delivery address within 'contacts' but it is not a supplier nor a customer!
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Lee Alibone
commented
Totally agree - this is so bad - no warning. and it has completly screwed us up.
Wheres the option or request if we want the change!?Try fixing all the broken stuff and leave things like this alone!
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Nerida Byron
commented
Hey Team,
Lots of great updates in Xero generally but not sure why it was chosen for the delivery address field to change from a standard address layout to the address all in one line. There is no delivery system anywhere that uses this as a default address layout. It should be a single line for each element of the delivery address. On Purchase orders, the contact address is not the same as a delivery address (3PL). Please make an update to the delivery address format asap as the current format makes despatch notes unprofessional. Thanks for your assistance. Nerida. -
Fire Equipment Associates
commented
Problems with the delivery address running as just one line
Please go back to the old system for the purchase orders and invoices.
The new delivery address platform is not customer friendly (we are the customer, please remember that)
You new system has already confused some of our suppliers shipping departments
While we understand that some things must change due to compatibility to other systems you must remember that we picked Xero due to it being easy to use and the old saying "IF IT AIN'T BROKE DON'T FIX IT!
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Richard Williams
commented
Where is the Contact name, I only seem to have delivery address and attention.
Please revert back, the new PO sheet is unworkable on an ipad.
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Gary Brown
commented
Totally agree with this especially the delivery address including the companies name pulling through. I now have to add a one off address each time I create a new PO. What an absolute joke!
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Jonathan Loake
commented
Following on from my previous comment with screenshots, not having the company name pull through on the address field is a big issue. Some companies exist in the same building as others (Xero uk for example) "same address different companies" attachment.
Then you say that we need to put the company name in the attention to field? "address comes out like this" attachment shows how that looks. Does that look right to you? Is that what your designers were going for?
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Jonathan Loake
commented
Kelly, within the purchase order screen I can only see "edit all address fields" on the supplier contact. I see no way of editing the address of the delivery contact?
The name in the attention to field is the contact name of the person on site to contact for delivery, we still need the company name to be pulled through, I can't believe this is intended behaviour, I assumed it was a bug!
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Abhinav Bhatnagar
commented
Please restore delivery address feature.
Do you guys even consider customer feedback prior to making any changes? -
Claire Moriarty
commented
Totally agree with the PO now not pulling through the name of the client - it only pulls through their address - when we send a PO to a supplier we need to give them the name of our client and NOT just their address - please can this be fixed ASAP