Creating a Bill from a purchase order
Before the purchase order section was updated, it used to be possible to copy a billed purchase order to a bill - for example when you have only partially billed a PO, or there are several purchase invoices relating to the one PO. Now there is only an option - to create an invoice - which I understand is useful for resellers but what if you're not? Why remove what was a really useful function and replace it with one which is IMO fairly niche?
Hi team, doing some more testing around this I'm going to re-open the idea as I understand some of the feedback that's been raised is related to when the Purchase Order is in a Draft status and wanting the ability to create a Bill from a Purchase order in this state.
I've reached out to our product team and will round back with more updates here, however it would be really helpful to understand any details of your business flows and processes that require a bill to be created from a purchase order that's in a draft status that I can share back with our team. Thanks!
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Andrew J
commented
I see I'm not the first person to wonder how to create a bill from a PO after it was marked as billed and a second delivery arrives!
I get that there was a case for beiung able to partially check in an order, but why the change for this (which adds just a layer of junk popup and not a clean remove from the bill option), then changed the operation for everyone who didnt want it? -
Cath Fearn
commented
Hi, is there any update on this please ? We have dozens of bills backing up by the day, waiting to be entered onto Xero. Some bills have 10+ lines on them, it is not sensible for us to have to manually type all these in when the information already exists in the purchase order and we used to just copy across to the bill. WHY has this option been removed ?? Surely Xero must be able to see that customers were using the function ?? Please look to reinstate it urgently, or add the new "Create Bill" functionality that exists in approved purchase orders. PLEASE, it is seriously affecting an important part of our purchasing and finance workflow......
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Jo Allnutt
commented
To save time, we need the ability to raise invoices directly against Purchase Orders (POs) that are awaiting approval. Our previous workflow allowed us to copy the unapproved PO directly to the bill/invoice, which then flowed into ApprovalMax. The current requirement to wait for PO approval means we now have to manually track which POs require subsequent invoice entry.
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Malena Cheung
commented
Hi Steve,
I found a workaround by changing the status of a Billed PO by selecting "unmarked as billed". the create bill button will appears again. Its not perfect, but will work for now if you need to enter multiple bills for the same PO.
hope this helps
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Steve Pilon
commented
We are a company who has to pay the supplier first then invoice the customer. So when an invoice comes into us, we use the "bill to" option to pay the supplier's invoice then do a "copy to invoice" to the customer. I understand I can use the "Create Bill" option, but when I have multiple items on the PO, and only half of them ship and there are backorders, there is NO mechanism to create a second "Bill to" for the balance of the items that come in afterwards. I am NOT going to create a duplicate order so I can process invoices for backorders, that is redundant and utterly ridiculous and processing a manual invoice is a waste of time, it is why we went with Xero to begin with. Stop making changes that impair our abilities to do our jobs. Just leave well enough alone. Please reinstate the copy to "Bill To" option right away!! I have invoices piling up on my desk that I can't process properly and it is hurting our ability to run our business properly.
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Charmaine de Klerk
commented
Hi Kelly,I manage three companies on Xero that rely heavily on the "Purchase Order to Bill" function. Removing this feature has disrupted our workflow and significantly increased manual data entry for information we have already captured.Our established process flows systematically: we convert an accepted quote into an invoice, copy that invoice to generate a purchase order (PO), and subsequently create a bill directly from the PO. The removal of this feature breaks this critical chain of events. Could you please look into reinstating the ability to create a bill from both draft and approved POs? Both scenarios are vital to our daily operations.
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Andrea Sully
commented
Hi Kelly, I wanted to provide some additional context around our use of the “Copy to Bill” feature from a fully billed purchase order.
We are a Local Government Entity and since 2016, with the support of our external government-appointed auditors, we have been creating annual financial year (FY) purchase orders in Xero that cover the full year of products and/or services. Typically, we generate around 50–60 of these POs annually, which are used to cover regular, recurring supplier expenses such as SLA/MLA contracts, electricity, phone services, fuel, rentals, trade waste and similar ongoing costs, which are billed either weekly, fortnightly or monthly.
As supplier invoices are received, we bill them against the relevant annual PO each time. From the first instance of billing for a new FY, we mark the PO as billed. We only rely on the “Approved” POs to determine the number of outstanding POs. If all our annual FY POs remained unbilled, there would be an inaccurate and inflated view of outstanding POs from a review and reporting perspective.
The structure of these annual FY POs is also the reason we previously requested a visible running balance of amounts billed against each PO. This is particularly important not only for these annual POs, but also for POs for contractor works with multiple claims or for backordered items.
At present, to determine how much has been billed against a PO, I need to go to the history, open each individual bill and manually calculate the totals, which is more complex when a single bill has been allocated from multiple POs. I hope this gives you some insight to how and why we need to "Copy to bill" from a fully billed PO. -
Daisy Zhan
commented
We need copy PO to Bill
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Cath Fearn
commented
Agreed, i am requesting the URGENT reinstatement of "copy to bill" in a draft purchase order. We also have a specific workflow which is now broken due to the removal of this option. I have got purchase invoices backing up waiting to be put onto xero, and i dont want to have to create them all manually, i want to copy the contents of the PO to a bill. Why has it been removed ? The option "copy to invoice" is there so please reinstate "copy to bill" urgently, thank you
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Moon Liu
commented
When we pay a deposit to a vendor, we usually record it as a prepayment, not as a bill/expense, because the service has not been fully delivered yet and the deposit should not be reflected in the P&L at that stage.
Also, in our process, the purchase order is more like a draft or reference for the final bill. There may still be many changes before the final bill is created, such as quantity, amount, or final balance adjustments.
When Finance marks a PO as billed, it means we have already handled this PO from an internal workflow perspective. If we leave the PO in the Approved tab until all payments are completed, it can create confusion for the team, as it looks like the PO is still pending action.
Therefore, it would be very helpful if the “Copy to Bill” function could still be available even after a PO has been marked as billed. This would allow us to keep our internal workflow clear while still being able to create the final bill from the original PO when needed.
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Jo Allnutt
commented
Hi Xero Product Team,
I am also writing to request the reinstatement of two critical features on Purchase Orders (POs) that were recently changed: the "Copy to Bill" button with the "Fully Billed" untick checkbox. Also, the ability to Copy to Bill from a PO in awaiting approval.
The removal of these features has introduced tedious manual workarounds and broken our integration workflow with ApprovalMax.Please consider reverting this change or providing an option to re-enable these features. They are vital for businesses relying on robust, automated approval workflows.
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Sarah Harfoot
commented
I totally agree with this as well. Please re-instate copy to bill from Purchase Orders. We have a specific workflow in our business to help us manage open POs, and we now cannot do this due to the recent changes. This is a big problem for us. We will have to do a manual process to get round this. Very disappointing that this function has been taken away.
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Cath Fearn
commented
Over the weekend, Xero have removed the "copy to bill" option from Draft Purchase Orders. The "copy to invoice" option is still there. I logged it as a fault but have been asked to post it as an idea here to get it reinstated.
We pay most of our invoices up front (we purchase clearance IT equipment) so when we receive the supplier invoice/bill, we make the payment and create the bill at the same time. I can no longer do this following Xero's update. It is a major process in our business that has been removed to our detriment. It will significantly increase the time it takes us to create bills if we can't do it from the purchase order, plus it won't link to the purchase order, causing the potential for errors and even more work. I dont understand why it has been removed in this weekend's update and i would really really like to have it reinstated please. Thank you -
Tuesdy Barraquias
commented
Remember when Xero had glitches for a week or two, I thought the option "copy to bill" being lost was only part of that. Surprisingly, it was back to normal after that and I was happy. But now it looks like it's gone for good. I don't really get it why they have to remove it considering it's very useful when dealing with POs.
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Moira Soppet
commented
I too 100% agree with this as well. Please add 'Copy to Bill' to Purchase Orders as the previous version. Not sure why you'd want to "Copy to Invoice" for a Purchase Order awaiting approval. Would really like to see the user suggestions that you acted upon that prompted this change.
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Margot Holmes
commented
I agree with all the comments. With all the recent changes it is making me wonder whether I want to stay with Xero
We often raise blanket POs to cover ad hoc work that is usually invoiced in stages as the work is completed. The quantity will be 1 and it is just the amount that changes every time I receive an invoice.
But now I can't copy to bill I don't have the option to specify the amount charged, I can only change the quantity and it is not always a nice round figure. The last bill was 0.2779 of the total PO value.
I have a blanket PO that was raised a while ago and a bill for part of the amount was posted prior to the recent changes. I have just received another bill which was roughly 50% of the outstanding balance so I created a bill with a quantity of 0.5 and could then manually adjust the amount on the bill. I then had to go back into the PO to adjust the outstanding amount but I couldn't change the billed quantity (i.e. the 0.5 billed)
I know the PO could be raised using the £ amount as the quantity and entering a price of £1, but I don't raise the POs and it would be too confusing for the people that do
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Julia Brown
commented
Agree with the comment, please reinstate the option to copy the purchase order to bill. We use the purchase order system to track items being delivered, not all PO's are delivered in one go. We only mark the PO as billed when we know all items have been delivered, the bill does not arrive at the same time, could take up to a week to receive the copy, so then we use the copy to bill function to raise the bill on our system. This was something that worked really way in our organisation however, now we are unable to track items properly. Also, the users involved in this process all have different levels of access on xero.
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Andrea Sully
commented
I agree Ruth, this is rediculous and this has only changed in my Xero since end of last week, was working perfectly last week before that. I have annual PO's that I bill from weekly and monthly to save me time, so I use this feature regularly. The new billing of PO's format is already taking me so much longer than it used to, this is just an added pain in the b_tt. Xero, fix your "beautiful" software to make it easier and quicker for us who actually use it please!!
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Janine Shepherd
commented
We 100% agree with this as well. Please add 'Copy to Bill' to Purchase Orders as the previous version.
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Hayley Hall
commented
We 100% agree with this - Being able to add multiple Bills to a PO & mark it as Billed when we want to is vital. Please add 'Copy to Bill', like in the previous version.