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  1. 353 votes

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    Jessica Salmon commented  · 

    Please add a Xero report or log that provides the details of all emails sent out via Xero.

    This should include invoices and statements sent manually by users, as well as invoice reminders.

    The History and Notes report contains some of these details, but does not have sufficiently nuanced filters to isolate email history from the other entries. Also there is no ability to save a custom report with pre-set filters.

    Jessica Salmon supported this idea  · 
  2. 160 votes

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    Jessica Salmon supported this idea  · 
  3. 47 votes

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    Jessica Salmon supported this idea  · 
  4. 94 votes

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    Jessica Salmon supported this idea  · 
  5. 168 votes

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    Thanks for your input here, everyone. Our team is currently looking into adding a document merge feature into their roadmap. However, no dates are planned for when this will be implemented. 


    That said, we’ll move the status of the idea into ‘Under review’, so please continue to add your vote and give us your comment on how this feature can improve your workflow. 


    For now, you can merge your documents outside Hubdoc, then upload/email it into Hubdoc. Feel free to also share some options here on how you merge the documents before you put it into Hubdoc.

    Jessica Salmon supported this idea  · 
  6. 187 votes

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    Jessica Salmon supported this idea  · 
  7. 210 votes

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    Hi team, I wanted to share that the recent updates for the Reconcile page have now been released to all users. This includes a search bar at the top of the page and includes filters for date range and amount. This provides the ability to look up criteria of your statement lines and narrow down your search. 

    You'll also find you can now view more statement lines per page, with up to 50 at a time - You'll find more on this and other updates shared on our blog. 

    We appreciate the ask on this idea is a search across all statement lines, across all bank accounts. I want to confirm this is not something we have plans for developing at this stage, and I'll move this idea back to 'submitted' so we can continue to track and update you if there is any progress of this, here. 

    Jessica Salmon supported this idea  · 
  8. 270 votes

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    Hello everyone, we want to let you know that we’ve recently released the ability to convert PDF bank statements into pre-formatted CSV files in Xero (Read more on our blog for more information).

    Currently, this feature is only available in the US and Canada. We know this tool will also be valuable to other regions and we'll be sure to update you with any new information about it becoming available globally.

    For now, we’ll move the status of this idea to ‘Under review’. So keep voting and give us your input on how this feature can benefit your workflow!

    Jessica Salmon supported this idea  · 
  9. 24 votes

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    Jessica Salmon commented  · 

    This would be invaluable to our practice.
    The Custom Row option addition was a godsend and saved us a huge amount of time exporting reports for basic monthly adjustment calculations with amounts that changed depending on the ledger values. Some correction would need to be done on a ledger entry and the reports would need to be exported again and the calculation redone. Now we can update the report and see the calculated value instantly.
    If this option was added for columns I would immediately provide a new custom report to my manager to assist with similar inconveniences requiring column formulas.

    Jessica Salmon supported this idea  · 
  10. 223 votes

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    Jessica Salmon supported this idea  · 
  11. 2 votes

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    Jessica Salmon shared this idea  · 
  12. 171 votes

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    Jessica Salmon supported this idea  · 
  13. 18 votes

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    Jessica Salmon supported this idea  · 
  14. 8 votes

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    Hi Jessica, it'd take some customisation of the Statement advanced docx. template but it is possible to remove fields from showing that may cause confusion or are unnecessary for your customers. 

    You could look at removing the 'PaidAmount' field if this is not required and just keep the 'Balance' and 'Amount' fields. 

    There's a discussion over in Xero Central where there are others in community who often help with making changes ti advanced templates and maybe of help here. 

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    Jessica Salmon commented  · 

    Thanks Kelly, I am aware of the ability to remove fields and we have rearranged and removed fields to try and simplify the statement format, however the key issue raised in my query is the splitting of the customer's payments on their statement according to Xero's allocation.
    We have long term, monthly paying, customers who do not pay the exact value of their monthly invoice (which varies every month).
    They often pay large round amounts to keep in credit or to catch up if they are behind on payment.
    Our customer doesn't care if we allocate their R10000 payment to 3 specific invoices, nor does it make sense to many to have to get a calculator out just to check if R3589 + R1976 + a R4435 overpayment = to their R10000 payment that they can see on their bank statement.
    It's tedious for the customer to reconcile every statement received every month just for them to check that all their payments are showing correctly on their account.
    Hopefully this clarifies the purpose of this suggestion.

    As far as I'm aware this relates to the information Xero populates the fields with in the docx (e.g. 3 statement lines as in the above example vs 1 line showing the R10000), thus editing the fields doesn't seem as though it would solve our problem.

    Jessica Salmon shared this idea  · 
  15. 201 votes

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    Thanks for continuing to engage with us on this, everyone. While it is now possible to include account numbers, as mentioned in our last update we've been continuing to review this idea and look into how we develop the option to show nil balance for accounts when running reports.

    Work for this is now in development with our product team. We'll be looking to implement a solution that enables the ability to show nil balance for accounts across the Profit & Loss (Income Statement), Statement of Cash Flows - Direct Method, Trial Balance, Cash Summary, Movements in Equity, Blank report as well as in Report Templates.

    As work for this progresses we'll keep you all informed and updated through the idea here.

  16. 610 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

  17. 476 votes

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    Hi community, sometime on since my last post we wanted to provide an update for your all here and appreciate the continued attention this idea is receiving.

    We want to be upfront that at this time focuses for the team are in other areas of bank reconciliation and we don't have any current plans for developing the ability to import and export bank rules from an organisation.

    We understand and know this is important to everyone that has voted for the idea and will continue to review and pay close attention to the feedback and votes here. When there is more opportunity for the team to refocus efforts here we will keep you informed of any progress.

  18. 354 votes

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