Settings and activity
14 results found
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459 votes
Hi team, we thoroughly appreciate all the feedback we’ve received from customers about the new homepage experience. We hear you and are committed to providing more customisation options, which’ll help with some of the pain points raised in this idea.
Currently we’re exploring the ability to resize widgets and simplify widgets and allow you to remove charts, and as you'll see from my recent update on another idea we have plans for exploring 'views' in the coming months.
It’s worth noting that currently you can "Customise" the homepage to remove widgets that you don’t want to see and simplify your view.
We’d also like to acknowledge feedback here on the red colouring - To provide some insight this was intentional, and is used to highlight what needs attention, which actually came from our early feedback and testing. However, we appreciate hearing from more users on this and will continue to…
An error occurred while saving the comment -
7 votes
Hi Matthew, we really appreciate you adding your thoughts and voting on this idea. It's clear that having more flexibility around how Stripe surcharges are handled would make a difference—especially when it comes to simplifying reconciliation.
Not being able to exclude the surcharge amount from the Stripe fee calculation has come up from a few of you. It’s helpful to understand exactly where the pain points are and how they affect your day-to-day.
We’re going to keep this idea open so others can continue to weigh in. It's on our radar as we look at areas to improve, and your input here gives us valuable context as we make those decisions. Thanks for being part of this discussion!
An error occurred while saving the comment 
Trish Giunta
commented
In social media posts, the stripe reimbursement is misunderstood. Some don’t understand how to set it up - it’s not straightforward and requires knowledge of customising invoices to include it.
Then those that do set it up, still continue to pay the 30c processing fee but also the difference between the % reimbursed and the stripe fee given they include the stripe reimbursement in their calculations.I understand that other processing apps enable full reimbursement of the processing fees unlike Stripe.
Hopefully this is something Xero can change.
Trish Giunta
supported this idea
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14 votes
Thanks for your feedback and for pointing out how the term "Reconcile" can be confusing—especially for those new to Xero or bookkeeping.
We get that using clearer terms like "Categorise" or "Allocate" might feel more intuitive and help reduce confusion when working through bank reconciliation.
Right now, this idea’s open for feedback and support, so feel free to keep voting and sharing how a change like this could help in your day-to-day.
Trish Giunta
shared this idea
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9 votes
We appreciate you sharing improvements you feel would be most valuable within the Task widget of the new homepage experience.
Our product team are carefully considering all feedback we're receiving on this and I'll be sure to share if there are any plans made with you here.
Trish Giunta
shared this idea
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15 votes
Thanks for sharing your ideas around the new homepage with us here!
We've reviewed your idea and now will be keeping a close eye on the interest this receives from community here. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Trish Giunta
shared this idea
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12 votes
Great to get your feedback on the changes that would help you within the new homepage - Thanks!
We're watching the traction this receives closely and will share if there are any updates.
Trish Giunta
shared this idea
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15 votesTrish Giunta
supported this idea
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31 votes
An error occurred while saving the comment Trish Giunta
commented
There should also be an option to set a different reimbursement rate if an international card is used.
Trish Giunta
supported this idea
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1 voteTrish Giunta
shared this idea
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109 votes
Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.
With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.
Trish Giunta
supported this idea
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117 votes
Hi everyone, we appreciate all the votes and comments on this idea. We’ve heard your feedback and recognise how helpful it would be to see invoices and bills awaiting approval directly from the dashboard.
The good news is that a solution is currently in development. As you might’ve heard, we’re currently working on a new navigation and homepage experience, which is currently in Beta.
As part of this update, you'll be able to view the # of awaiting approval invoices or bills from the Bills to pay or Invoice owed to you widgets, and can go straight to the relevant screen from the new Task widget helping you stay on top of approvals without needing to jump between pages - You'll just need the right user permissions to see this.
If you’d like a preview, you can check out the design on our Prototype page. We’re still building this…
Trish Giunta
supported this idea
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58 votes
An error occurred while saving the comment Trish Giunta
commented
We should at least have the option to exclude them. There are accounts that have been archived for 8 or so years but they can’t be excluded. Makes budgeting that more challenging!
Trish Giunta
supported this idea
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678 votes
Hi team, discovery went well and has provided good insights to our product team. Things have now moved along and I can share that we're working on a solution that'll enable you to schedule when an invoice is sent, and the ability to cancel a scheduled send if needed. 🙂
In early stages right now, but I'll share more news as this progresses. Thanks!
Trish Giunta
supported this idea
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9 votes
Appreciate your feedback here, everyone. While we've recently released contact group invoicing with new invoicing, the ability to attach and send an attachment has not changed for the time being.
Contact Group invoicing will only create draft invoices for the contacts within that group, so you'll need to attach any documents to the individual invoices that are created and select to include these with the invoice when sending.
We'll continue to review this idea as a future enhancement, and I'll let you know if there are any changes planned, here.
Trish Giunta
shared this idea
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The updated design has made the experience noticeably harder rather than easier.
The interface feels overwhelmingly busy, with so many competing elements that it’s difficult to quickly locate the tools and information I actually need. Instead of offering clarity, the new layout creates visual noise. It’s an overload of panels, prompts, and widgets that demand attention all at once. The result is a home page that feels cluttered and, frankly, quite jarring to use.
The previous layout wasn’t perfect, but it was functional — it let me get in, find what I needed, and get on with my work. The new design slows that down. It’s less intuitive, less efficient, and far more taxing on the senses.
I’d really encourage the team to revisit the balance between aesthetics and usability. A cleaner, more streamlined interface would go a long way toward restoring the clarity and focus that made Xero such a pleasure to use.