Settings and activity
13 results found
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3 votes
Hi Matthew, we really appreciate you adding your thoughts and voting on this idea. It's clear that having more flexibility around how Stripe surcharges are handled would make a difference—especially when it comes to simplifying reconciliation.
Not being able to exclude the surcharge amount from the Stripe fee calculation has come up from a few of you. It’s helpful to understand exactly where the pain points are and how they affect your day-to-day.
We’re going to keep this idea open so others can continue to weigh in. It's on our radar as we look at areas to improve, and your input here gives us valuable context as we make those decisions. Thanks for being part of this discussion!
An error occurred while saving the comment 
Trish Giunta
supported this idea
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6 votes
Thanks for your feedback and for pointing out how the term "Reconcile" can be confusing—especially for those new to Xero or bookkeeping.
We get that using clearer terms like "Categorise" or "Allocate" might feel more intuitive and help reduce confusion when working through bank reconciliation.
Right now, this idea’s open for feedback and support, so feel free to keep voting and sharing how a change like this could help in your day-to-day.
Trish Giunta
shared this idea
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8 votes
We appreciate you sharing improvements you feel would be most valuable within the Task widget of the new homepage experience.
Our product team are carefully considering all feedback we're receiving on this and I'll be sure to share if there are any plans made with you here.
Trish Giunta
shared this idea
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8 votes
Thanks for sharing your ideas around the new homepage with us here!
We've reviewed your idea and now will be keeping a close eye on the interest this receives from community here. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Trish Giunta
shared this idea
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9 votes
Great to get your feedback on the changes that would help you within the new homepage - Thanks!
We're watching the traction this receives closely and will share if there are any updates.
Trish Giunta
shared this idea
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14 votesTrish Giunta
supported this idea
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22 votes
An error occurred while saving the comment Trish Giunta
commented
There should also be an option to set a different reimbursement rate if an international card is used.
Trish Giunta
supported this idea
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1 voteTrish Giunta
shared this idea
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108 votes
Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.
With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.
Trish Giunta
supported this idea
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115 votesTrish Giunta
supported this idea
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54 votes
An error occurred while saving the comment Trish Giunta
commented
We should at least have the option to exclude them. There are accounts that have been archived for 8 or so years but they can’t be excluded. Makes budgeting that more challenging!
Trish Giunta
supported this idea
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636 votes
Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.
Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.
The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!
We'll post another update here…
Trish Giunta
supported this idea
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9 votes
Appreciate your feedback here, everyone. While we've recently released contact group invoicing with new invoicing, the ability to attach and send an attachment has not changed for the time being.
Contact Group invoicing will only create draft invoices for the contacts within that group, so you'll need to attach any documents to the individual invoices that are created and select to include these with the invoice when sending.
We'll continue to review this idea as a future enhancement, and I'll let you know if there are any changes planned, here.
Trish Giunta
shared this idea
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In social media posts, the stripe reimbursement is misunderstood. Some don’t understand how to set it up - it’s not straightforward and requires knowledge of customising invoices to include it.
Then those that do set it up, still continue to pay the 30c processing fee but also the difference between the % reimbursed and the stripe fee given they include the stripe reimbursement in their calculations.
I understand that other processing apps enable full reimbursement of the processing fees unlike Stripe.
Hopefully this is something Xero can change.