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  1. 1,390 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Jenny Draper supported this idea  · 
  2. 304 votes

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    Hey everyone, we know it can be tricky when you're managing lots of client accounts and need a way to easily tell them apart in Xero.

    Thanks for your feedback on how a visual cue, like being able to set different colours for each organisation, would help cut down on confusion and those accidental data entries.

    We've seen some of you have found workarounds, like using Chrome extensions or third-party Google add-ons for customisation. It's great to see the community finding creative ways to tackle this in the interim.

    Right now, adding this feature isn't in our immediate plans. This is something we'll continue to keep an eye on the support for and may reconsider in future planning. I'll share if there are any updates around this here.

    Jenny Draper supported this idea  · 
  3. 64 votes

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    Hi everyone, thanks for sharing how important it is for your business to have monthly salaried employees complete timesheets for tracking and reporting purposes, without impacting pay run calculations.

    Some of you have found workarounds like approving timesheets after processing pay runs, although this may create challenges down the line.

    Our product team is currently undertaking a wider review of timesheets, and this idea will be included in that process. Therefore we're updating this idea to Accepted. We'll keep you updated if there are any developments on this.

    Jenny Draper supported this idea  · 
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    Jenny Draper commented  · 

    It is a a fundamental requirement for these employees to keep timekeeping records (Timesheets) and under relevant Commonwealth workplace laws it's an employers requirement to "make and keep accurate and complete records for all of their employees".

    So when these salaried employees submit a timesheet & it is 'approved' the hours transfer to the pay run for the period, BUT they are not being paid for the hours worked, they are being paid salary so are paid their set salary/52 weeks.

    When will Xero FIX this issue and become ATO COMPLIANT?

    **NOTE: I sent a query on This & the reply from the 'specialist' was...
    >> "If xxxxxxxxxx are on an annual salary, meaning you don't want their timesheet information pulling through to each pay run, we would suggest using timesheets outside of Xero to report the hours worked. Approved timesheets in Xero Payroll will always override the employee's Pay Template.

    Alternatively, the rate can be amended in the employee's payslip once the timesheet information has pulled through, to reflect the annual salary.

    There is the option to leave the timesheets unapproved in Xero, as only approved timesheets flow through to the pay run, however we would not recommend this as unapproved timesheets can cause issues. For example, it's not possible to change the pay calendar assigned to an employee while they have unapproved timesheets, meaning if you ever needed to change these employees pay calendars all unapproved timesheets would first need to be deleted.

    And mysteriously I was unable to add to the "Discussion Thread" my disgust at this issue

  4. 83 votes

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    Hi everyone, thanks for your detailed feedback on combining multiple images to a single receipt.

    We are changing the status of this idea to In Discovery.

    This means our Product team has recognised that combining multiple images for a receipt will be a more streamlined process for expenses, especially for events like business travel and is the initial scoping phase, but haven’t got to the point where it’s on their road map.

    We will continue to track your votes and comments as we progress, and we will update you all once we know more.

    Jenny Draper supported this idea  · 
  5. 87 votes

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    Jenny Draper supported this idea  · 
  6. 342 votes

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    Hi team, we appreciate hearing how splitting batch payments could make reconciliation faster and less manual, especially when only one invoice from a batch is paid and the rest remain outstanding.

    We agree there’s a real opportunity here to simplify the process. While this isn’t something we’re building right now, it’s part of a broader set of ideas we’re considering as we look at how to make reconciliation more flexible and efficient.

    For UK and US customers we have online bill payments that make the batch and reconciliation process much simpler - If you’re not too familiar with online bill payments you can get to know more through Xero Central and learn if this solution is right for you;

    Similarly, we are working on a solution for our AU customers and will be sure to share more as…

    Jenny Draper supported this idea  · 
  7. 650 votes

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    Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.

    While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.

    So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.

    Jenny Draper supported this idea  · 
  8. 76 votes

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    Hi team, while this may be something we look to do in the future unfortunately we were not able to move along with the work the team had started exploring here.

    We'll move to Accepted for now and if there are any updates I'll be back to share with you all. Thanks and continue to support this idea if it's something you'd like to see.

    Jenny Draper supported this idea  · 
  9. 19 votes

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    Jenny Draper commented  · 

    OMG!! HOW in goodness name is this function not available !!!!!!!!!!!!!

    Not all transactions happen within a neat month, and it is NON-COMPLIANT to make transaction in a closed period, when the TRANSACTION DID NOT HAPPEN .

    A Credit needs to be able to be applied to a bill at ANY time after a credit / overpayment is raised.

    Soooooo many times the client doe **** get confirmation form the supplier, or visa-versa - for the transaction to apply within the month.

    I will NOT just change an historic account, and make the report INCORRECT just because Xero (again) does not have the correct accounting process to do it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Jenny Draper supported this idea  · 
  10. 25 votes

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    Jenny Draper supported this idea  · 
  11. 49 votes

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    Jenny Draper supported this idea  · 
  12. 261 votes

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    Hi everyone, thanks for voting and your detailed comments on this idea.

    We understand the challenge of having to navigate away from the approval screen to find an employee's leave balance. Providing this information directly within the approval screen could streamline the process and reduce the risk of approving leave that results in a negative balance.

    The good news is that our product team's reviewed this idea and recognise the value it would deliver. It's something they’d like to work on in the long term. It's not on the roadmap just yet but we'll update you when we're able to bring more focus to this idea.

    Jenny Draper supported this idea  · 
  13. 1,001 votes

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    Hey team 😊 happy to come back to share that this work is now underway with our product team as they begin development for managing files within Xero Payroll.

    We really value the feedback we've received from you all in this idea, which has helped inform our teams approach to developing a solution that will fit majority of needs.

    I'll return to share as we get nearer to release with more information on what this looks like including where and how you'll be able to attach files in Payroll.

    Jenny Draper supported this idea  · 
  14. 178 votes

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    Hi everyone, these are the sort of updates I like sharing! This idea has remained top of mind for our product teams - We appreciate all your feedback and how we could improve managing and reviewing employee timesheets in Xero Payroll.

    With that I'd like to let you know that we're updating the timesheet admin experience, including a new timesheet list and a redesigned details view to help you find what you need faster.

    Join our early access program ✨

    We’d love your help to shape these improvements. We’re looking for customers who manage or approve employee timesheets to join an early access program. You’ll try the new interface and give feedback directly to our team.

    What you can expect:

    • Easier admin tasks: Navigate your list and details views faster (this only impacts admins, so there’s no change for employees)
    • Early access: Try these updates before they’re available…
    Jenny Draper supported this idea  · 
  15. 104 votes

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    Jenny Draper supported this idea  · 
  16. 247 votes

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    Hi team, we get how searching across bank accounts would be useful when looking for a specific transaction.

    While our product team have reviewed this idea, we don't have any plans for developing this capability in the short term.

    That doesn’t mean it’s off the table, and we'll continue to assess the interest from community in this as we keep planning our roadmaps.

    If things change we'll gladly share with you all here.

    In the meantime, you can use the search in Xero and filter by bank transactions. It’s not a perfect solution, but it can help in some situations.

    Jenny Draper supported this idea  · 
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    Jenny Draper commented  · 

    absolutely 100% required!!!!!

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    Jenny Draper commented  · 

    Oh this woudl be an AMAZINGLY HELPFUL Feature!!!!!!!!!!!!!!!!!!!!!!

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    Jenny Draper commented  · 

    This is a monumental Flaw in this report !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    It is imperitive thatwe can do this "new" reconciliation report for MULTIPLE BANK ACCOUNTS _ how is it a good idea that we do this 20, 30 or 40 sSEPERATE TIMES.

    *************PLEASE DO NOT , repeat NOT remove the GOOD, EFFECTIVE "old" reports until this is corrected

  17. 212 votes

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    Hey everyone! Thanks for your ongoing feedback on this. We appreciate you taking the time to highlight how important it is to get superannuation calculations exactly right, especially with the specific rules around employees under 18.

    Our product team has reviewed this idea and agrees this needs to be addressed. The current workaround of manually adjusting each pay run isn't the seamless experience we want to provide, especially for businesses with multiple under-18 employees.

    As a result, we're moving this idea to 'Accepted'. While we can't give a specific timeframe for a solution right now, this status means it's on our radar and something we'd like to develop in the future.

    We appreciate you taking the time to share your thoughts with us and for your patience. 🙂

    Jenny Draper supported this idea  · 
  18. 13 votes

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    Jenny Draper supported this idea  · 
  19. 167 votes

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    Hi everyone, we get how a 'pause' button would help when juggling multiple tasks, and avoid the need to stop and restart the timer. We want to be honest that there aren't any plans for developing a pause option within XPM. Our teams focus for the time being is on development of the unified practice experience that'll soon be released with the Xero Partner Hub. You can read more on this through our website.

    Jenny Draper supported this idea  · 
  20. 300 votes

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    Hi team, following on from my last update though our position remains that we don't have plans for making all reports available in report templates we wanted to share a recent change we have made.

    We have unlocked the ability to add client-specific custom reports to Adviser packs, giving you additional flexibility and more comprehensive reporting, which we know has been a key request for some in the idea here.

    As mentioned in our last post - we're very keen to continue to understand the interest in specific reports, so if not already please make sure to add your support or start an idea for a the report you'd like to see. Thanks

    Jenny Draper supported this idea  · 
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