Settings and activity
15 results found
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353 votes
An error occurred while saving the comment An error occurred while saving the comment 
Hayden King
commented
I am dumbfounded this still had not been implemented. I'm giving this 3 months then I'm leaving. This feature is critical and legal.
An error occurred while saving the comment Hayden King
commented
It's because they simply just do not care. They are already making enough money and now increasing prices to make more money without putting it back into development. I've found it pointless requesting or suggesting anything because I get the same email response every time... "we have found an idea that matches your topic"
An error occurred while saving the comment Hayden King
commented
This issue has been raised for years with no word from xero s to their interest in this option. Boycott xero I say and switch to zoho. So many more useful features. Currently I'm having to pay for two products to do what I was previously able to do with 1.
An error occurred while saving the comment Hayden King
commented
I feel we may have to boycott Xero over the inability to add this feature.
Multiple times now I have had a customer say I haven't sent them quotes when I have.
Had been selecting "send me a copy" only to realise now it doesn't tell me what email addressed I sent them too. Waste of time and lost sales.
An error occurred while saving the comment Hayden King
commented
I get the feeling they just don't care. Note it was mentioned April 2013
Hayden King
supported this idea
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171 votes
An error occurred while saving the comment Hayden King
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they're not listening!!!
Hayden King
supported this idea
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338 votes
Thanks for your continued engagement with us on this idea, everyone. We understand there are many different ways business work and conduct business with customers, and that you need more flexibility in the way you manage and receive payments for invoices with Xero. While pockets of research have been done in the past we’re getting a fresh lens and conducting a broader piece of discovery to deeply analyse and understand where our efforts could be focused in this space to alleviate existing hurdles in receiving payments for majority of Xero users. We’d like to open the invite to be a part of our teams research pool, where you’d get the chance to share more on the importance of managing payments for your business. This may involve being interviewed, or helping answer questions through short surveys or questionnaires.
✍️ If this is something you’d like to be a part of, please …
An error occurred while saving the comment Hayden King
commented
Has anyone else filled out this survey and not heard anything back being it's been 4 months now?
An error occurred while saving the comment Hayden King
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Yes please Sukhinder Cassidy, can we hear from you? So many necessary features lacking from your program. ...Is anyone out there?
An error occurred while saving the comment Hayden King
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Right behind you with many others I expect if not already.
An error occurred while saving the comment Hayden King
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Crucial requirement for Xero users just not for Xero development.
An error occurred while saving the comment Hayden King
commented
It's hard to believe xero saw a need for this feature back in 2015 and still no resolve...
Xero Team (Admin, Xero) commented
· August 17, 2015 18:15How do I stop getting emails regarding others requests for this feature?
Can I request just to be told when the feature is available?An error occurred while saving the comment Hayden King
commented
This feature is FUNDAMENTAL. No one wants to have to do 2 invoices for the same job. Using a 3rd party app defeats the purpose of simplicity and also doesn't automatically apply the card fee to the amount.
Hayden King
supported this idea
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Account Transactions: Receipts - Send automated 'payment received' e-mail when payment is reconciled
335 votesHi all, appreciate and understand the support in being able to automate processes such as communication of payment received with a customer.
Though seemingly simple there are a few complexities that'd need to be accommodated for when considering the solution here - such as behaviour for re-reconciliations (Remove & redo has been used), split transactions or Mark as reconciled is used.
Our product teams in this area are working on building on beautiful experiences throughout Bank Reconciliation, which you'd have have experienced this first with the Reconcile tab and they are now moving through other pages and features in Bank Rec - This'll take some time and with that at the fore-front right now we want to be upfront that we don't have immediate plans to add an automated email when a transaction line is reconciled.
As we embark work on the Account Transactions tab we'll be able to revisit…
Hayden King
supported this idea
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482 votes
Hi everyone, appreciate there are more regions users would like to see us adopt solutions for and we'll keep you in the know of any progress, here.
In the UK, we have some updates with the bill payments method with Crezco. You now have more control of your cashflows with the ability to schedule bills to be paid at a future date using direct bank transfer. This'll help avoid potential bank charges for same day transactions, and missing due dates. Along with this you'll also be able to stay up to date with your payments with real-time payment status in Xero. Meaning you don't have to log into your bank to check the status of each bill payment. With an overview of all payments made using direct bank transfer, you have an accurate record of which suppliers have been paid, and when.
Hayden King
supported this idea
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767 votes
Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.
As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).
We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.
That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.
In the meantime, as has been shared by others over time there are a few ways you could accomplish this…
Hayden King
supported this idea
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677 votes
Hi everyone, we're pleased to share an update for attaching files to Fixed Assets as we near the cusp of the year! We have just started rolling out this capability to users. 😊
While this'll slowly be released to all organisations using new Fixed Assets over the next few weeks, see a peek of what this looks like below - Once available, you'll find the 'Attach files' button at the top right when editing an individual asset. You can either select to Upload files from your device or files library, or simply drag & drop files to the upload modal.
I'll be back to confirm when it's out to all organisations with our new Fixed Assets experience.
Hayden King
supported this idea
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1,142 votes
Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback.
As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future.
We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on.
One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…
Hayden King
supported this idea
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1,082 votes
We appreciate wanting to see more rapid movement, everyone. Having done a lot of exploration into this area our team have a good handle on the needs to solve this, however we want to be honest that development will be some time away with the team currently focused on improving bills list views and updating add/edit bill pages. For the time being to keep you up to date we're going to move this idea back to Submitted until more active work takes place for this.
I can assure you this idea is the best place to be leaving feedback for this feature, and Xero Product Ideas as a whole is the best place to be sharing where you'd like to see change across Xero products. As a community team we're advocating on your behalf constantly to see where ideas can be worked on, and this site is where our product…
Hayden King
supported this idea
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477 votes
Appreciate your input here, everyone. Our team is looking into this idea however, they don't have any dates planned on when they’ll develop the ability to schedule emails.
Totally understand how this feature could benefit your workflow though, being able to schedule an email to send during acceptable hours, so you don’t have to remember!
Rest assured that our eyes are on the ground monitoring your feedback and votes here, so please keep adding them in this thread. For the time being, I’ll move this idea into ‘Under review’ status. And if there's any movement, we'll make sure to come back here and let you all know.
An error occurred while saving the comment Hayden King
commented
Been waiting for this and so many other valuable features for so long. Sick of waiting and ready to leave.
Hayden King
supported this idea
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327 votes
Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.
Hayden King
supported this idea
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57 votes
Hi everyone, a few different asks within the idea here and I'd like to confirm what is currently possible to help clarify.
We have recently released a new send modal with new invoicing - with this update you now have the ability to cc and Bcc emails when sending individual invoices from Xero with new invoicing.
While it's not possible to set default cc and Bcc email at the email template level at present this may be something we look into further down the line and we will keep you updated of any planned improvements through this idea.
For the time being, if there are other people for a contact that you'd like to ensure also receive emails you can add them as additional people to the Contact record and select to 'Include this person in emails sent to this contact'
On the other hand, if you'd like to ensure…
Hayden King
supported this idea
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24 votes
An error occurred while saving the comment Hayden King
commented
Used this feature ALL THE TIME with my existing accounting program.
Hayden King
supported this idea
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39 votesHayden King
supported this idea
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102 votesHayden King
supported this idea
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An error occurred while saving the comment Hayden King
commented
I am only new to xero but the ability to import and export to this field is not an option for the efficient operation of my business. It will be very time consuming if this feature isn't available soon.
So... had a deadline to meet getting a quote to a customer. Made the deadline but customer refused to acknowledge it because it was accidentally deleted their end and I couldn't prove what email address it was sent to, only when.