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  1. 123 votes

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    Hi everyone, thanks for your interests and sharing on the idea here. Being totally open, we don't have plans in the near term for any change that'd solve for the idea here. This may be something we consider down the line and will keep the idea here open to continue monitoring.

    For the time being, we wanted to share a way you can remove links from the customer statement using a custom branding theme that you'd apply when sending a statement.

    Once the new branding theme is created, you can select it when printing or sending the customer statement, and the invoice link will be removed.

    Kit Ying Lee supported this idea  · 
  2. 97 votes

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    Kit Ying Lee supported this idea  · 
  3. 58 votes

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    Kit Ying Lee supported this idea  · 
  4. 167 votes

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    Kit Ying Lee supported this idea  · 
  5. 45 votes

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    Kit Ying Lee supported this idea  · 
  6. 82 votes

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    Kit Ying Lee supported this idea  · 
  7. 102 votes

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    Kit Ying Lee supported this idea  · 
  8. 996 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    Kit Ying Lee supported this idea  · 
  9. 90 votes

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    Kit Ying Lee supported this idea  · 
  10. 231 votes

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    Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
    We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…

    Kit Ying Lee supported this idea  · 
  11. 110 votes

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    Kit Ying Lee supported this idea  · 
  12. 135 votes

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    Hi team, as you may have noticed we've made a change to the Invoice Date and Due Date fields that now allows you to type in these fields rather than having to select a date from the calendar drop down. It does still require entering delimiters between day month and year such as a '.' or '/' (we understand there are a few situations when entering US date formats and are continuing to look into this).

    We're working on also adding this functionality to the Payment date, and I'll keep you in the know of when this is made available, here.

    Kit Ying Lee supported this idea  · 
  13. 90 votes

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    Kit Ying Lee supported this idea  · 
  14. 138 votes

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    Kit Ying Lee supported this idea  · 
  15. 228 votes

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    Kit Ying Lee supported this idea  · 
  16. 173 votes

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    Kit Ying Lee supported this idea  · 
  17. 134 votes

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    Kit Ying Lee supported this idea  · 
  18. 634 votes

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  19. 193 votes

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    Hi everyone, we appreciate your input on being able to add new tracking options while invoicing and our team are looking into improvements that could be made to this flow in new invoicing. I'll keep you looped in on any change for this here. 

    Kit Ying Lee supported this idea  · 
  20. 201 votes

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    Hi community, following on from my recent update we have a design for a new layout and we'd really like to get your feedback on this to help the team's work on improving the experience in new invoicing. They are also looking to interview a small pool of users for their research, too. 

    If you'd like to be involved, please use the form here ✍️to add your details and the team will be in touch. 

    We appreciate all your feedback on how we can make things better for you when working in Xero. I'll come back to share any outcomes with you all surrounding this. 

    Kit Ying Lee supported this idea  ·