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  1. 14 votes

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    Appreciate the feedback here, everyone. As noted in my last update - we released a notes feature in the contact record that enables you to add editable notes (up to 4000 characters) that are visible when viewing the contacts record.

    At this stage, we don't have any plans around pop up notes similar to what's being asked on this idea, however understand this is really what's needed to help solve for your idea here.

    For now, we'll shift the idea back to submitted and continue to track the interest. If there are any other developments that could help achieve what you're asking we'll share this with you all, here.

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    Emma Rosenblatt (Accounts) commented  · 

    Feedback - This doesn't achieve the desired goal.... Yes there is a note section but the only place you can view the note is by going to the contact itself which is so time consuming. So XERO is expecting you to go and check a contact card everytime before issuing an invoice or paying a bill ??? It would be much better if we could select certain notes to always popup when making an invoice or viewing a bill.

    So instead of ONLY one note section we need the ability to add multiple notes and a check box and selection tool where you can customise where and when the note popups.

    The XERO team is on the right track but has not allowed for any customisation or usability with the new feature.

    Emma Rosenblatt (Accounts) supported this idea  · 
  2. 50 votes

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    Emma Rosenblatt (Accounts) commented  · 

    The aged receivables and debtor reports.

    Emma Rosenblatt (Accounts) supported this idea  · 
  3. 63 votes

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    Emma Rosenblatt (Accounts) commented  · 

    We need the ability to select different emails for different things.

    We sell to different departments in a company and each company in xero has its' own contact. Therefore we need to be able to send invoices to specific persons in each department e.g.
    - Invoice xyz to Person A
    - Invoice abc to Person B
    - Invoice qwe to Person C

    We also need the ability to send bills for a contact to a specific email, invoices to a different email and remittances to another email, and statements to another email again. Every department of our customers and clients require different email addresses for different things and they are super annoyed when we don't do this.

    We would be able to do the simple admin side of things if XERO had more customization with contacts alone.

    I understand there are many other areas that need improvement as well.

    Emma Rosenblatt (Accounts) supported this idea  · 
  4. 23 votes

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    Thanks for your patience whilst this idea is gaining traction.

    We've reviewed your comments and can see the that this idea has been gaining a lot of support.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way.

    Emma Rosenblatt (Accounts) supported this idea  · 
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    Emma Rosenblatt (Accounts) commented  · 

    Please add this feature! We are a fabrication business where every job is made in projects and the guys have to allocate their time to projects everyday. Then they also have to do their timesheets. Something is ALWAYS forgotten. The guys also don't appreciate having to fill both out because it feels like double handling.

    We have multiple projects every week that are completed and invoiced out so assigning costs to projects is imperative. Without it we can't continue as a business because costs must be allocated otherwise reports do not disclose true profits. Hence future quoting will be incorrect if based on historical project time entries if the time entries have not been correctly entered.

  5. 32 votes

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    Hi everyone, thanks for your input on this idea. We can see it's been a while since we've provided you with an update do just wanted to let you know how it's going.

    We've reviewed this idea and have moved it to Gaining Support status.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way.

    Emma Rosenblatt (Accounts) supported this idea  · 
  6. 149 votes

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    Thanks for your support and joining in this idea. We get the challenges involved in manually chasing up employees to complete timesheets each pay period.

    Although it's not the integrated solution you’re looking for, you could look to set up recurring calendar events or using external communication tools to prompt your team members.

    We want to be transparent that we don't have any plans for adjusting the existing notifications for timesheets.

    We'll continue to monitor this idea, and should our priorities shift in the future we'll let everyone know here.

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    Emma Rosenblatt (Accounts) commented  · 

    Please add Timesheet reminders, it is a simple and easy way to remind all staff including those who may be away the day prior when everyone is verbal reminded.

    It is a tedious task trying to get everyone to fill in their timesheets is to the point you don't want to pay them because then maybe they will do it.

    Emma Rosenblatt (Accounts) supported this idea  · 
  7. 36 votes

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    Hi community, we understand wanting to hear more from us here. Thank you for sharing and supporting how increasing the number of invoice reminders would help your business workflows.

    Our product team are conducting research in this space and we have form you can sign up through here to share your input.

    Throughout the research the team may engage you through surveys or direct interviews. We'd love to get your involvement to help us develop the future of Invoice reminders!

    Emma Rosenblatt (Accounts) supported this idea  · 
  8. 672 votes

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    Hi team, discovery went well and has provided good insights to our product team. Things have now moved along and I can share that we're working on a solution that'll enable you to schedule when an invoice is sent, and the ability to cancel a scheduled send if needed. 🙂

    In early stages right now, but I'll share more news as this progresses. Thanks!

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    Emma Rosenblatt (Accounts) commented  · 

    This would be a great feature to add!

    Emma Rosenblatt (Accounts) supported this idea  · 
  9. 34 votes

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    Thanks for your idea, Sarah - We'll get a sense of the interest here.

    Perhaps in the meantime you could look to use the Archive and restore options for an account in your chart of accounts as a way of managing this? 

    Emma Rosenblatt (Accounts) supported this idea  · 
  10. 5 votes

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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

    Emma Rosenblatt (Accounts) supported this idea  · 
  11. 12 votes

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    Emma Rosenblatt (Accounts) supported this idea  · 
  12. 189 votes

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    Emma Rosenblatt (Accounts) commented  · 

    And the option to add deposit invoices and partial invoices where the invoice number could have -1 or -2 for every additional invoice but the system can recognise they are all for the same job/item.

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    Emma Rosenblatt (Accounts) commented  · 

    This would reduce a lot of confusion for both our staff and customers! We often request a 50% deposit for our major projects and then the remaining amount on delivery.

    Emma Rosenblatt (Accounts) supported this idea  · 
  13. 314 votes

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    Hi everyone, another update as we lean into the end of year I'm happy to let you know that this feature has now moved into a beta with a small group of users.

    We look forward to sharing next steps on it's release in the new year!

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    Emma Rosenblatt (Accounts) commented  · 

    This would be such a great feature! I have made our company our own to help our new employees get set up in the meantime. Most people have phones now so the document I made is all digital making it a very easy process.

    However, this would be more beneficial to have on Xero's behalf and maybe a bit easier. At the moment many employees are overwhelmed by all the apps they need to download and we do not really appreciate having to ask them to download everything....Xero me, Xero verify, Xero projects, Xero Expenses...it is a lot and can be very confusing in the set up stage.

    Emma Rosenblatt (Accounts) supported this idea  · 
  14. 181 votes

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    Emma Rosenblatt (Accounts) commented  · 

    Agreed. This is a must. So annoying we can't everything looks so messy!

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    Emma Rosenblatt (Accounts) commented  · 

    This would be great for those invoices you make by mistake, they should have never been made in the first place and to able to completely delete them is much cleaner. Also it prevents confusion in the future if or when you have to go back and look at something.

    Emma Rosenblatt (Accounts) supported this idea  · 
  15. 293 votes

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    Hi everyone, we appreciate the number of users that'd like to see more mechanisms to assign and control who approves specific employee's claims.

    Our product teams have a close eye on this idea, and while this feature is not in the roadmap atm, they'll keep reviewing this as they continue to plan and prioritise work for Expenses. So, if there us any shift in status we'll share an update to keep you all informed on the idea, here.

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    Emma Rosenblatt (Accounts) commented  · 

    We have just added this feature to our description but not being able to set an approver is a problem. we may have to cancel and find something else...

    Emma Rosenblatt (Accounts) supported this idea  · 
  16. 116 votes

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    Emma Rosenblatt (Accounts) commented  · 

    Timesheets and Time entries into projects need to work together. Everyone is essentially putting their time in twice which is double handling and annoying.
    Different parts of Xero need to work more congruently.

    Emma Rosenblatt (Accounts) supported this idea  · 
  17. 9 votes

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    Emma Rosenblatt (Accounts) commented  · 

    This is such an important feature that needs to be added to projects. We have just realised ourselves that all previous reporting is not even a close representation to what actually happened because of this issue.

    Please fix this!

    Emma Rosenblatt (Accounts) supported this idea  · 
  18. 516 votes

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    Thanks so much for sharing your feedback on this idea, community. We appreciate that having to manually select attachments on every invoice can feel a little fiddly. We get that you want a smoother workflow, that saves you time.

    As noted by others in the idea, one option for now would be to add standard files, like your terms and conditions, directly to your invoice template. That way, they'll be included automatically when you send out your invoices.

    To confirm how this functionality currently works - this is based on the user and driven by the last invoice that was sent. Where you have files attached, and you had selected to include files as an attachment when emailing the invoice, the next invoice you send with file attachments should have this selected by default.

    A caveat to this is when you are working in incognito mode, or refresh your browser…

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    Emma Rosenblatt (Accounts) commented  · 

    I agree with Robert, being able to make it default for some contacts and leave others out would be the best option.

    Emma Rosenblatt (Accounts) supported this idea  · 
  19. 13 votes

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    Emma Rosenblatt (Accounts) commented  · 

    I have a similar issue, except some invoices we receive are to be paid on delivery.

    Emma Rosenblatt (Accounts) supported this idea  · 
  20. 210 votes

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    Hey everyone, we thank you for the detailed feedback on improving how leave requests work for part-time employees in Australian payroll. 

    We understand the value of shifting the task of adjusting hours to employees, freeing up payroll administrators’ time for other priorities and we also appreciate the points raised around accuracy and compliance.

    While we don’t have current plans to deliver exactly what’s been suggested here, our product team is continuing to focus on developing working patterns within AU Payroll. Based on what we’ve seen in other regions, this'll likely address many of the needs discussed here.

    We’ll move this idea to Not in pipeline for now, but we’ll keep you posted on any updates that could help achieve what’s being asked.

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    Emma Rosenblatt (Accounts) commented  · 

    Fully agree with all the comments below. This feature needs to be added as it the issue it causes is very time consuming...

    Emma Rosenblatt (Accounts) supported this idea  ·