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40 results found

  1. Ability to create and save multiple addresses for a single contact record

    Purpose: Allow customers to map customer & supplier details against a single contact record

    1,282 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

  2. Please leave the history of an invoice EXACTLY as it was in the classic invoicing.

    The new invoicing doesn't show the invoice that it was copied from or copied to and this is very important as a trail.

    I really don't understand why so many important features from the classic invoicing has been omitted.

    OR

    let your customers continue using the classic invoicing as they like

    761 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

  3. Ability to show and can select credit notes on the find & match screen.

    Purpose: To save time rather than having to go in and allocate the credit note against an invoice then going back to the bank reconciliation screen.

    716 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

  4. Create a report to show all payslips for an employee for a given time period. Currently these have to be downloaded one by one.

    567 votes

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    192 comments  ·  Payroll  ·  Admin →
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    Hey everyone 👋thanks so much for your ongoing feedback and commitment to supporting this idea.

    We understand the need for a straightforward process to download all payslips at once, particularly for WorkCover claims or employee requests where multiple payslips are required. We’re excited to let you know that our product team is now actively working on a solution to allow bulk downloading of payslips.

    In the meantime, you can use the Payroll Activity Details report to get a detailed breakdown of each payslip. It's also worth noting that employees can access and download their own payslips directly through the Xero Me portal.

    We'll keep you updated on our progress right here. 🙂

  5. Batch payments of Foreign Currency Bills.

    Dear Xero,
    Please consider the feature of being able to batch up foreign currency Bills. We often pay multiple invoices in one go, having to reconcile and mark as paid 10 invoices is extremely time consuming.

    500 votes

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    Hi team, appreciate wanting an update - I'm pleased to share the beta went well and we've now launched international bill payments for our UK customers, making it easier to pay overseas suppliers.

    Using open banking, UK businesses can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, you can authorise payments prepared by your team and easily track which suppliers have been paid.

    We’re committed to new ways to expand our bill payments feature for small businesses and their advisors in other regions by leveraging new technologies, where available. I'll keep you updated of any further developments for this, here.

  6. Ability to add a Pay Now link to statements so customers can pay all outstanding bills via the statement they receive.

    Purpose: To make it easier for customers to view and pay their outstanding bills and make a bulk payment for all at once.

    404 votes

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    Hi everyone! It's been great to see the appetite from many of our community here, eager to get your hands on Pay now for statements. 😊

    We wanted to pop back in to confirm that this form is now closed. If you were eligible for the early release, you'll be notified in Xero from 19 August when roll out commences.

    Don't worry if you didn't quite make it into this first pool, we'll be widening the drop of this great new feature over the next few weeks.

    I'll keep you looped in on further updates here.

  7. 354 votes

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    Hi everyone, we want to share that we've released a change to history for each time an invoice is sent.

    Invoice history will now show the primary recipient email whenever an invoice is sent. This includes the initial and any subsequent send of an invoice.

    We appreciate this has been a pain point for everyone that's joined in the idea here and hope this visibility improves your experience in invoicing.

    We'd like to confirm how this works;

    • This record is only applicable from here on in, there are no updates to any historical entries for sending.
    • History will show the email of the initial recipient entered in the 'To' field any emails that you include as a CC or BCC option will not be shown.

    We do want to highlight, that while the email will be recorded in majority of cases, there are a few scenarios our team have picked…

  8. When using the new style of invoicing, it is no longer possible to enter a customer payment which having to click on the receive payment option. Using classic invoicing, the fields to enter the payment are present on the invoice screen. The classic invoicing method is much more efficient when entering a large number of customer invoices, so it would be great if these fields could be added to the invoice screen on the new style.

    346 votes

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    Hey everyone👋 Thanks so much for sharing all your feedback and keeping the conversation going here. We've been following along and considering changes around the process for adding payments in new invoicing.

    As we mentioned in our last update, while we won’t be bringing classic invoicing back, we're taking a close look at what made it work so well for you. The ability to quickly enter payment information without leaving the invoice is a key part of that.

    To address this, our product team is now working to reintroduce this functionality to the invoice page.

    We can’t share a timeline just yet, but we want you to know that your comments have been a vital part of this process. We’ll be sure to post an update here as soon as we have more to share.🙂

  9. Would be great if Xero could trigger an automated (email and/or text) reminder to the superannuation payment approver 10, 5 and one days out from the superannuation due date each quarter.

    A similar reminder feature already exists in XPM for Activity Statement Lodgements - reminders can be turned on.

    Xero also has the ability to automate reminders to Customers around bill payment.

    Xero has the email and SMS of the superannaution approver already on file.

    Advantage of these reminders:

    • Super gets paid on time - we're all human and life can take over and sometimes things get missed - a…

    157 votes

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    14 comments  ·  Payroll  ·  Admin →
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    Hey everyone! Thanks so much for your feedback and for sharing your thoughts on this. It’s clear from the support this idea has gained that automated reminders for superannuation payments could be a huge help for many of you. We hear you and can see how this could make managing your obligations smoother.

    Our product team has taken a look at this and we’re exploring how we can build it in to help you stay on top of the proposed PayDay Super changes. It’s on our roadmap, and we’ll keep you posted as things move forward. 🙂

  10. Xero checks employees age against pay rate and that of the National Minumum Wage so it does not get missed. It's doesn't have to change it, just highlight thsat the employee's rate needs to ber changed

    121 votes

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    13 comments  ·  Payroll  ·  Admin →
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    Hi everyone, as part of the work we're doing here, we're looking to engage some small businesses as well as accountants and bookkeepers who use our Payroll functionality to try out our new prototypes and give us feedback.

    We'd look to set up a video call over the next 3 weeks which'll take about 60 minutes. If you'd be interested in taking part, please apply by using this form. 😊 Thanks

  11. There is an issue with the new contact edit settings, we cannot add IBAN in account number and swift in routing numberFinancial details. Since we have vendors globally, not everyone have US routing and acct number only. This needs to be fixed since we are relying on the bank details updated in contact

    114 votes

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    Hi everyone, thanks for your on-going involvement in the idea here.

    We understand many of our customers are trading internationally. While we haven't been able to deliver a solution as yet, this is still high on our radar.

    Right now, depending on the country selected when setting up organisations will have different field options - Sort code in UK, BSB code in AU and Routing number in US. This explains the differences some in the conversation have mentioned. I appreciate it's not a solution but for the time being any extra detail (IBAN or any other banking detail) for the contact could be added as a note to the contacts record that can be looked up before making payments.

    For our UK customers that have set up international bill payments - Though not direct from Contacts you can edit and save international payment details for a supplier through the flow…

  12. Custom Reports: It would be great to be able to add a formula row in the custom reports that can display as a percentage. For example GP% and NP%
    Or just have the ability to add a GP% and NP% row.

    94 votes

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    Hi all, thank you for staying tuned in with us through this idea. Wanting to keep you looped in on updates for this feature - our product team have now been able to pick the work they'd explored back up in this space and I'm pleased to share this is now in active development! I'll be back to share again when this starts rolling out. 😊

  13. I currently pay for the Standard Plan (15/month) plus Payroll (5/month) and use it for 2 payroll users.

    Under the newly unveiled pricing plans my business has been completely shafted.

    In order to use Payroll at all, I need to upgrade to the new Grow plan (33/month), already an increase of 13/month. But on top of that, that isn't even enough because you're restricted this plan to only 1 payroll user. So actually I have to jump all the way to the second from top plan which is the Comprehensive at 47/month.

    This is a complete joke.

    This shift in…

    82 votes

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    Hi everyone, thanks for sharing your feedback with us here. We've been listening and taking this all into careful consideration. As you may have recently heard, we've made the decision to provide the same flexibility on payroll in AU and UK as you could before, as well as being able to process automated super payments for employees on all these business plans in Australia.

    With these changes we'll be enabling payroll for 1 person on Ignite, and an additional for Grow (up to 2 people) similar to the Starter and Standard plans.

    While we don't have a set date for this change yet you can read more on this through our blog post and we'll update you with more news when available through this idea. Thanks

  14. I can see multiple suggestions and several thread over a number of years regarding the need for an SMS feature for both customer communication and invoicing. When are you going to add this? The tech is readily available to you. Many other platforms offer this now. Please prioritize this enhancement! Thanks.

    67 votes

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  15. There are a number of Report Templates available in the Client Reports which once adapted would be good to copy either from one client to another or better still from a Client to the Practice Reports, making them available for all clients and they could then be included in Monthly Management Reports.

    Currently you can only copy reports within a client or within the Practice Reports and the facility is not available to copy across from one to another

    60 votes

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    Hi team, back again to share progress on the idea from my lat update. As mentioned our product team are now in the process of developing a way to make reports that've been customised within a clients org available to include in Adviser packs.

    I'll keep you in the loop of this feature and when you can start making use of it, here!

  16. Xero Me - change of address - employee can lodge a notification through Xero Me to payroll for your change of address. The change could be approved by the payroll administrator and it immediately updates Xero, then an email would be sent to the employee to say the change of address has occurred. This would reduce administration time, spelling errors in address and encourage employees to keep their details up to date.

    59 votes

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    16 comments  ·  Payroll  ·  Admin →
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    Thanks again for your input through this idea, community! We're pleased to share that these changes are now live for NZ and UK users of Xero Me😊

    With this update employees will be able to view their Bank account, their IRD/NIN number, and earnings rate, as well as the capability to view and edit any of the following fields 

    • Profile Picture
    • Title
    • Gender(NZ, and AU once available)
    • Contact Number
    • Emergency Contact
    • Payroll Email
    • Address

    I'll be back soon to confirm once live for all our AU customers, too. 

  17. Ability to have bulk updates and import stock quantities into Xero.

    Purpose: To save users time from having to adjust/update inventory one by one.

    58 votes

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    Hi community, happy to share that we're in the midst of rolling out bulk adjustments! We've heard you, and appreciate that updating stock quantities 1 by 1 can be tedious especially when conducting a stock take.

    With our new tool for bulk inventory adjustments you'll find finishing your stock takes faster, giving you more time back to do the things that matter.

    Once available in your org, you'll be able to create, review and submit bulk inventory adjustments in-one-go, you can export and import items after a count, and you'll have an Adjustment History page where you can view historical adjustments.

    If you don't quite have it just yet, look forward to seeing this soon 😊 I'll be back to confirm once it's live in all organisations. In the meantime you can read more about this feature on our blog.

  18. Passkeys (https://fidoalliance.org/passkeys/) are rapidly taking over passwords and are infinitely more secure than passwords.

    Intuit are already using Passkeys (https://fidoalliance.org/case-study-intuits-roi-from-passwordless-customer-authentication/)

    53 votes

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    Hi team, we've just launched passkeys to our first group of users. From this week, Xero Me app users who haven't set up MFA yet will be able to use passkeys to log into Xero. Next, we'll be progressively rolling this out to more users over the coming months. We look forward to and welcome your feedback here. As we have more news on the rollout I'll share with you on this idea.

  19. Now that Stripe offers Afterpay, it would be helpful to add Afterpay to Xero's native Stripe integration.

    https://stripe.com/en-nz/payments/afterpay-clearpay

    49 votes

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    Hi team, we're developing more ways to pay with Stripe!

    Soon you'll have the option to offer Afterpay as a payment method to your customers which we know is important to all of you who've voted on this idea.

    I'll round back to confirm when it's live and more detail of how to do this. 🙂

  20. ADD SMS OPTION TO SEND INVOICE VIA SMS. LOT OF PEOPLE SEND VIA IPHONE OR IPAD ECT

    46 votes

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    Hi all, we wanted to share an update for our US customers that sending invoices via SMS is now available! We have just released this functionality and you can use the same Xero Central article as shared in the last update to understand the in's & out's of how this works. After this release we will be working on delivering this to the UK and NZ markets. As mentioned initially this is limited to the Stripe payment service but we will also be expanding this other payment services down the line.

     

     

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