Invoicing - Customers to pay deposits on invoices
To have the ability for customers to pay deposit through invoices
Purposes: Business can just send one invoice to customer/client, so they don’t have to send multiple invoices when it comes to part payment.

Thanks for your continued engagement with us on this idea, everyone. We understand there are many different ways business work and conduct business with customers, and that you need more flexibility in the way you manage and receive payments for invoices with Xero. While pockets of research have been done in the past we’re getting a fresh lens and conducting a broader piece of discovery to deeply analyse and understand where our efforts could be focused in this space to alleviate existing hurdles in receiving payments for majority of Xero users. We’d like to open the invite to be a part of our teams research pool, where you’d get the chance to share more on the importance of managing payments for your business. This may involve being interviewed, or helping answer questions through short surveys or questionnaires.
✍️ If this is something you’d like to be a part of, please fill in this short form. Our research team will be in touch with many of you over the coming months. Though we won’t be able to invite everyone into every stage, we’ll return to round out on their outcomes and how this forms our next steps.
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Gary Young commented
I could not find anything in Stripe that allowed anything but the full amount of the invoice to be accepted.
How can you allow Stripe to enter the amount to be paid that is less than the invoice amount? -
Elia Donati commented
How does that work? How do i set it up on stripe?
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Taraka Ramji Moturu commented
Hi, Is this has been updated in the current verison?
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Nicole de Souza commented
There are so many situations where a customer is required to make several payments on the one invoice. This is making business operation so difficult to the point I am looking at moving to a different operating system
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Kamil Salter commented
Please add this solution to xero invoices. Most Quickbooks invoices that I see have a partial payment option.
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Robert Berlin commented
Well it turns out Xero already had a solution, but of course, you gotta pay more. We transitioned to Xero Projects and it's been great since then.
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Alex Lark commented
Please add this feature, it is essential to our business. Thank you
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Helen Cafe commented
Is there likely to be a solution for this ever?
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Riaan Badenhorst commented
@AFROBEAT Australia. Unfortunately like other basic features, it's unlikely that this feature will be introduced soon. As there are other third party apps (that you have to pay additional for) is available and because they are considered Xero partners, they will not be in a hurry to add this. Just my thoughts. I was a big Xero fan, attended roadshows, marketed the **** out for clients, just to realise, appart from the lights and bling, they do not offer the basic and refer you to third party apps at an additional cost. From there I do not force clients anymore and the few that is still on Xero, I do service. But if they complaint about certain features that is not on Xero, I do recommend them to the other software companies that offer accounting software, at most of the times at a cheaper price. That unfortunately is the sad story. Not bad mouthing Xero, just sharing my experience. Xero at the start was all about the accountant. Sadly they have seem to have lost that care. Grown to fast? Who knows?
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Hayden King commented
It's hard to believe xero saw a need for this feature back in 2015 and still no resolve...
Xero Team (Admin, Xero) commented
· August 17, 2015 18:15How do I stop getting emails regarding others requests for this feature?
Can I request just to be told when the feature is available? -
AFROBEAT Australia commented
Still waiting for this necessary feature to business invoicing. I need my customers to pay 50% deposit to secure their booking. As someone who has spent a great deal of my time and investment learning and preparing automation in my business, I HATE that I am still being made to create 2 separate invoices for some customers or wait for them to pay the BALANCE by the due date having never received a deposit. Frustrating.
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Gary Young commented
Stripe settings are controlled by Xero when you link the payment services through, hence you cannot change the payment settings in Stripe to allow for a partial payment. We have set up our invoices so that the deposit amount is shown on the invoice through use of macros in the word setup for the invoices.
This works fine if the customer pays via bank transfer as they pay the amount that is shown. However, if they wish to pay by credit card (through Stripe) Xero does not allow Stripe to accept anything other than the full amount. Just change the settings on the link to Stripe to allow for this to happen and it may solve a lot of issues for many of the users. -
Hayden King commented
This feature is FUNDAMENTAL. No one wants to have to do 2 invoices for the same job. Using a 3rd party app defeats the purpose of simplicity and also doesn't automatically apply the card fee to the amount.
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Garry Utterson commented
1. Turning a quote into a "Deposit Only" invoice. Still shows full amount but with a "Due Now/ Deposit Only" column.
2. The option to show that has been paid then on completion of a job to edit invoice if necessary and or turn it into a "Final Payment" invoice.If our accountant shows money paid on a invoice currently I cannot edit to add to what would be a final invoice.
Thank you Selwyn Gishen below. I like your method.
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Amanda Kiefer commented
We would like to have a "request a deposit" button to be included on invoices sent from Xero so that customers can track client payments on jobs that require a deposit prior to completion.
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Daniel Juengling commented
Please introduce, essential for our business integrated with Stripe
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Fiona Sullivan commented
This would be a really helpful facility.
Please place it has a priority to do.
Thanks
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Peter Tuson commented
Hi Kelly, I wondered if you have any update on this for us? I think this request has been a top-voted one for a number of years now and is fairly 'basic' functionality in terms of the end user (perhaps not so with development).
As an aside, the method we have been using to get around this feature not existing has been shown to have lost us nearly £3000 revenue in the last year due to our user error (where we have been 'bodging' invoices so Xero payments asks the customer for the correct part payment).
It's difficult to go back to customers where we have made a mistake on invoicing but notice it months later.
Could you please list your best practice for taking a 30% deposit, for example, on a £2500 invoice? We're looking for a way that is:
1. Foolproof
2. Doesn't lumber a customer with multiple invoices for a single purchase (customers use their invoices to insure their goods).We sell high value jewellery and very few customers pay in one hit. Deposits vary by customer and the value of the item. We won't start manufacture until half of the invoice value has been paid.
Alternatively, can the community recommend any other accounts packages that does offer this functionality? It's our year-end soon so porting elsewhere would be timely if needed.
Thank you
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Selwyn Gishen commented
There is a workaround that I use. If you require a deposit, say 50% on a charge of $1000 for example, create your invoice and specify the total amount for the job you are charging but for quantity put .5. The amount actually invoiced will be $500. Then use the repeat invoice function to automatically send another invoice in 30 days or whenever. An extra step but it works perfectly fine. You can can use different quantity percentages, such as .25, .1 etc if you offer multiple payments over time.
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Gavin Mealing commented
Why should we have to rely on a 3rd party provider such as stripe to provide the basic functionality any sales and invoicing software should have? surely its as simple as passing a variable field to the payment processor? If i could swap this package for another I would in a flash, unfortunately the company I work for won't let me.