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Product Idea: Multi-Address Dropdown for Client Invoicing and Delivery

Overview
Create a feature within invoicing and order management systems that allows users to assign multiple predefined delivery addresses to a single client using a dropdown menu. This streamlines operations for suppliers who serve large clients with multiple store or branch locations.

Problem
Suppliers with clients operating multiple locations (e.g., retail chains, franchise groups, regional warehouses) often struggle with:

Manually entering delivery addresses on each invoice or order.

High risk of errors, missed deliveries, or misallocated stock.

Wasted time in repeatedly typing or copying addresses.

Solution
Add a “Delivery Address” dropdown menu to client profiles in the invoicing/delivery system. Each client can have a list of saved delivery addresses tagged by location name (e.g., “Downtown Store,” “Warehouse #2”).

Key Features
Client profile enhancement to store multiple delivery addresses.

Dropdown field on invoice/order forms that auto-fills the selected address.

Custom labels for each address to easily identify locations.

Optional default delivery address per client (with override option).

Export/reporting support to track deliveries by address/location.

Target Users
Wholesalers and distributors

Manufacturers supplying chain stores

Any B2B operation with clients owning multiple locations

Benefits
Saves time and improves accuracy.

Reduces administrative burden and manual errors.

Improves client satisfaction through smoother logistics.

Scales efficiently with growing client needs.

We now have new invoicing, where is the ability to add more contacts? If it was available in the back end in April 2024 why has it not been pushed out with new invoicing?

Kerrydean Ltd, please note that the message you're referencing is from April 2024. This request was submitted more than ten years ago, and Xero hasn't bothered to respond in over a year. They obviously don't see this as an important feature.

If the change to 'new invoicing' has taken place then what is so difficult that we have to wait until September.....!! surely someone at xero can push a few buttons and get this thing done!

I too, would like to add our company's name to the list of all these businesses that could really do with having one billing address to multiple delivery addresses. Serving an industry of Professionals who move from Clinic to Clinic to see their patients, being able to deliver to the address they prefer is one of the services that sets us apart from our competitors and one that is preventing us moving from Reckon to Xero due to this function not being available in Xero.

We often receive order's from one customer(partner) but deliver is to a difference customer(partners Customer) how can do this in Zero?

We often receive order's from one customer(partner) but deliver is to a difference customer(partners Customer) how can we do this in Zero?

We often receive order's from one customer(partner) but deliver is to a difference customer(partners Customer) how can do this in Zero?

Perhaps, best way forward to post on linkedin and other social media. Xero doesn't really care about this 'community'.

I was at Accountex at the Excel last week (trade show for accountants) and met Xero's UK CEO and I brought this up with her. I hope something further comes from this.

Guys is anyone working on this feature at Xero? With 1200+ votes surely this must be on somone's to-do list.

I asked for this "Improvement" over 10 years ago in this thread (or a previous one). I don't believe anyone at Xero actually takes any notice of this forum. its just here so you can vent and think that something will get done. Xero is far too busy developing "New" features to entice new clients rather than supporting existing clients who they have already "Captured"

Still waiting. Not holding my breath. No response from Xero (Kelly Munro Apr 9,2024) in over a year on an issue that's been ongoing for over a decade.

It's obvious to anyone in business that two key features are missing from Xero.

The ability to have multiple addresses in one contact for customers that have multiple sites.

The ability to have multiple persons selectable within a contact for customers where you send quotes to numerous separate persons within a customers company.

This has been ongoing for years with little to no progress. I have no confidence that it is a genuine priority for the development team, they seem to spend their time "fixing" things which in my opinion were not broken to start with.

Not sure they will do anything as all it gets from Xero is generic email. I hate the new invoicing I find a bit clumpy and I have to do more workarounds to get the invoice raised and emailed.

Adding a comment here in the hopes that increase activity on this thread will push Xero to address this issue. It is clearly important to a lot of us, and I'm not sure why it hasn't been rectified? Even just adding a site address field where we can manually input an address would be enough.

@Stuart Wili good idea, worth a shout to get messages directly through to her on LinkedIn - I doubt this thread is monitored by Xero in the same way which we get email notifications on each reply…

I have found Kelly Munro from Xero on linked in and have messaged her directly to ask about when this feature will be implemented? it will be interesting to see if i get a reply. may be all of us should contact her through linked in to ask about this decade old issue!!

@Jonathan Loake - well said.

Although this idea thread goes back to 2022, multiple delivery addresses is something which has been asked for now for over a decade.

You are all shouting into the void, Xero is now in the part of the product cycle where they are removing features, not adding them.