New Invoicing - Keep Classic Invoicing
KEEP THE CLASSIC FORMAT FOR INVOICING

Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
-
Codie Girdwood commented
It takes my invoicing staff at least hour extra each week to create invoices on the new invoicing than classic due to slow loading times and inefficient layouts. I'd like that additional cost deducted from subscription premium.
-
Codie Girdwood commented
Charge those who want the new invoicing a premium to use its useless additional features.
The basic classic invoicing is perfect. Xero's subscription premium has double since I've signed (so has their share price) yet I haven't used a single feature that has been added.
-
Donna Carter commented
This 'new & improved' invoicing is so far backwards from what we currently have, i can't believe that you are still intent on forcing this abomination on to all your PAYING CLIENTELE in under a week.
To have to scroll over two pages to see the same information that I see on one at the moment. I don't need things three times the size of what they are now to be able to function through my invoicing.
It is an absolute eyesore now.And you keep telling us that you are listening to feedback....
Whose feedback?? The few users who only enter a couple of invoices a month.
How about you listen to the users who enter in multitudes on invoices EVERY DAY..... They are the ones that are most affected by these useless, time costing, changesWHAT A JOKE XERO HAS BECOME
-
Galina Shea commented
KEEP CLASSIC INVOICING.
Please listen to your loyal customers who have weathered the continual Xero price increases. It seems we are paying for something that we are being told we had asked for, and yet there are now thousands of comments saying we don't want it. Xero you have clearly lost sight of the KISS principle. -
Paul Zisson commented
Listen to qualified accountants who know best how invoicing should work, not programmers. We buy your products. I applaud improvements but if it aint broken don’t fix it with a new version. Classic invoicing 💪
-
Paul Zisson commented
I prefer the layout of the classic invoicing. Its easier on the eye, simple to use & not too much going on. Not sure if the new does it, but i use the xero to xero invoicing & messenging to avoid external emailing attachments & rekeying in the other entity. Too many cyber fraud issues around over manipulation of invoices via external email. I invoice between xero entities all the time for clients & related entities so this feature is a must!
-
Moira Soppet commented
Keep the Classic Invoicing - I've had PO numbers drop off the reference field and don't notice. Then customers are rejecting invoices and payments are delayed. All the things we've said are wrong with the NEW invoicing haven't been fixed and it's time consuming for us your CUSTOMER to have to do the workarounds - so why rollout when it's still got system defects. You can change your go-live date! I've been there done that!
-
Wendy Sherwood commented
The new invoicing is really a step backwards and like most users I would prefer to keep the classic invoicing. I feel the change has been made by the programmers not the users.
-
Shae Claverie commented
Please don't switch to new invoicing, it is not user friendly, it takes more time, its not appeasing to the eye, please keep old invoicing.
-
Yvette Woodall commented
Keep classic invoicing as a permanent option, not everyone wants, likes or needs your new invoicing and it still does not work properly.
Xero you are not listening to your customers. :(
And all these tweaks you are making are not beneficial, it was fine the way it was.
WE DO NOT WANT NEW FEATURES - LEAVE IT ALONE
-
Nick Unwin commented
+1 keep classic invoicing
-
Jill Fechner commented
The option to turn off Auto Save is critical.
-
Tim Sheehan commented
'New Invoicing' frequent autosaving creates so many entries in the invoice history & notes as to completely ruin the usefulness and purpose of the log. Now it is just noise
- see attached. -
Andrena Miles commented
Dear Xero Development Staff,
I appreciate that you have a new platform for Xero, is it not possible to have classic invoicing on the new platform? Surely the new platform can cope with the classic style instead of the new style?
-
Morgan Hopkins commented
I'm with everyone else here: Xero, PLEASE do NOT remove the Classic Invoicing function! It is much quicker, simpler and easier to use than the new invoicing function. Have the new invoicing function available for those who wish to use it, but please keep the old invoicing function as well for those who do not wish to use the new invoicing function.
-
Edith Svehla commented
Att Xero, they last update from you on this is on 2 April 2024. Can you not see the comments and requests not to change this? why are you not reading our requests or answering. Please just leave classic invoicing alone and available to us.
-
Danie Nell commented
PLEASE KEEP THE CLASSIC INVOICING!!
-
Tina Palmer commented
What is going on with the entering the address for a new customer? It has search address or edit address. Either way when I use either one & click save is doesn't save it & I have to reenter it into contacts.
Very frustrating!
Tina -
Paul Rosser commented
Keep classic invoicing until all its functionality is transferred to the new invoicing.
It is childish to break the functionality of classic invoicing while you are still telling us to use it to resolve the bugs in the programming of the new invoicing.
-
Jane Skinner commented
KEEP CLASSIC INVOICING PLEASE. New invoicing is NOT FIT FOR PURPOSE.