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I have tried the new invoicing feature and I WILL NOT BE SWITCHING OVER ANY TIME SOON, NOT FIT FOR PURPOSE, when copying an invoice in the new version, I have to input my customer all over again, wasting time, also the function of an automatic draft invoice as soon as you input a customer is creating unnecessary draft invoices and a waste of time.

Copy invoice does not copy over contact details - when I copy, I want to copy EVERYTHING exactly per the original, including the contact!

Autosave is NOT a feature that we want. I regularly open an invoice just to check a price or give a customer a quick verbal quote over the phone so that I don't have to do maths in my head. Autosave means I will have at least 20 or 30 false draft invoices saved every day that I do not want, and I will now have to allocate time to separating them from the real drafts i do want, and delete off the false ones.

PLEASE KEEP CLASSIC INVOICING, AND UPDATE IT WITH NEW FEATURES, IF IT NEEDS TO BE CHANGED

Can't remove the large $x,***.xx 'Review and pay' in new invoicing. I have a large client who has stated they will move platforms rather than auto send emails that are this aggressive.

Please go back to classic invoicing.
For example where one making a copy of an approved invoice, you now have to add the customer name again. I choose the invoice to be copied, from a specific customer to be copied to that same customer, now I have to add the customer name again.
Classic invoicing had less ticks, and it was quicker to invoicing this way.

Autosave is creating unnecessary draft invoices.

To overlook an invoice properly you now need to first go to Preview, because currently it is just hard to read on screen.

PLEASE GO BACK.

@Xero team:

The new invoicing is not ready. Please move the forced switchover date by at least a year. It is still very clunky, slow to create invoices, and missing many useful features of the old one. It does add some new ones, but they are less important than the loss of convenience and speed of entry in the old one.

Read user comments below. Take it very seriously. You are about to alienate your most ardent supporters with this forced switchover.

At least delay it until people in this conversation agree that the new version is ready.

What do you think will happen if people here start looking at other accounting packages like MYOB or QB online? Cost-wise they are about the same, but functionally, oh so much more...

Why does the sent box have a row of it's own? This wastes so much space, when I want to see more details without having to scroll

The new invoicing is not helpful to us at all and in fact will cost our business more money, so much so that we would have to seriously look at moving to MYOB.

Yes please! The new invoicing functionality for a user is poor so don't take away classic invoicing.
PLEASE listen to your customers.

I completely agree with all of the comments below.

I switched back to the old invoicing one day after using the new invoicing.

Did you get customers to test the functionality of the new invoicing.

I suggest you fix all of the issues mentioned below before you start pushing customers to a new released feature.
As Bianca mentioned -This invoicing release is NOT FIT FOR PURPOSE

Simply put, classic invoicing was fine, new invoicing is NOT FIT FOR PURPOSE!

Classic invoicing was fast to use, all data I needed was clear to see, Never had a problem.

New invoicing is horrendous!

Until all of these issues are fixed, it is IMPOSSIBLE for us to use new invoicing.

1) Copy invoice does not copy over contact details - when I copy, I want to copy EVERYTHING exactly per the original, including the contact!

2) Autosave is NOT a feature that we want. I regularly open an invoice just to check a price or give a customer a quick verbal quote over the phone so that I don't have to do maths in my head. Autosave means I will have at least 20 or 30 false draft invoices saved every day that I do not want, and I will now have to allocate time to separating them from the real drafts i do want, and delete off the false ones.

3) Item Code missing - there is a whole separate threat for just this issue. We physically CANNOT use new invoicing until Item Code has been re-instated as per classic invoicing. We do not use descriptions, our company runs on items codes only.

4) Why is the Tax code hidden? I need to check see this at a glance for every line, just like on classic invoicing.

5) Why is the account code hidden? I need to check see this at a glance for every line, just like on classic invoicing.

6) TOO MUCH WHITE SPACE. I now have to scroll for miles. I need to see everything at a glance on one screen, just like on classic invoicing.

7) I never use xero to email my invoices. I either download the PDFs and email them myself through outlook, OR I have to upload them into various customers online portals. The approve & send must be changed back to approve only.

I have no idea what we will do if these are not fixed before September.....

New Invoicing is missing two features that are immensely useful to me:

1) I can key dates into the date field in the form of '24 1 2024", hit the tab key, hit the "1" key and tab to choose my main chequing account, and enter a reference without having to use the mouse. moving back and forth between a mouse and keyboard is a huge waste of time.

2) I can't over-pay. Sometimes companies will pay a few invoices in one transaction. Being able to put in the full amount is essential. I like the way the classic invoicing asks for what to do with the overpayment amount.

@ Nerissa

Good point on the Audit trail for voided invoices. I have Auditors for some of my clients due to being Not For Profits and they have asked why there were missing invoice numbers and it was easy to check why that was - they were voided rather than cancelled and they could see that. I rarely void invoices now if I can help it and will credit off instead and put an explanation on the credit note then apply.

Doubt these so called developers even consider Auditors may be required and there has to be an explanation for everything done in the accounts. Even IRD would want to know why there's missing numbers if you were ever to be audited.
Probably no-one involved in all these so called improvements actually thinks outside the box about "paper trails" being needed. Especially that Kelly M - person who turned off voting on one of these posts - maybe if there's ever any query from an Auditor I'll send them to her to explain why the feature was removed and she can answer them instead of me trying to explain to them that Xero changes things without proper consultation with their actual users or else don't listen and just go ahead and do what they want irrespective of feed back.

Rather than replace Classic why not just update the look at least then we'd still have everything we need. By setting up new invoicing just trying to justify their employment as I see it since obviously it's going to take some time to get it to work properly.

The new invoicing is missing most of the efficiency functions that I use in Classic invoicing and that's the reason that I absolutely won't use the new Invoicing format (and am now exploring other accounting tools). I was finding the pop-up telling me to "switch to new invoicing to save time" absolutely laughable at first as I was definitely not going to save time, then when there was no option to "don't see this message again" it was bloody annoying and now I am appalled at the new messaging that Xero is retiring Classic Invoicing all together. I don't want or need any fancy tools - I want plain, simple, stock-standard, template driven (efficient) invoicing, which is why I chose Xero. I'm sure there are many businesses that need to create a new invoice each time they make a sale, but we are a carpentry business that only invoices on Purchase orders. We don't deal with little piddly jobs that cost more than they make with the amount of time it takes to invoice.

I gave the new invoicing a couple of tests. I did what I would normally do in Classic invoicing and attempted to copy an old invoice to a new invoice. I was a bit thrown by no "copy to new invoice" option, but I figured copy to draft invoice would be the same.
OK...so not the same....I'm not a fan of the new display format of the draft invoice. I want to see how it's going to look to my client, while I'm editing it.... but I guess that's not a deal breaker....
......but then I notice...........
Efficiency fail #1: Instead of just copying the old invoice contact across, I now have to start typing it in (WHY???!!! - If I wanted a different contact, I would have copied a different invoice!). Super annoying and this is going to add time to my invoicing tasks.
I was only testing it, so I then tried to cancel/discard the draft.....
- but the only option is to Save and Close... (and it auto saves the draft whether you want it to or not).
I went to the elipses, assuming that's where the option to disgard the draft was.....
NOPE! The only potential option was "delete" which may as well be "void", as, lo and behold..... the next test (draft) invoice that I tried didn't re-utilise the discarded draft invoice number, it was a subsequent invoice number. It's a draft for a reason - I may or may not want to keep it! I should be able to discard it without screwing up my invoice number sequence. Now I'm going to have missing numbers when I reconcile and I'll think that they have been voided!
THIS is both an epic fail for efficiency and good governance. What happens if the ATO decide to audit me? Are they going to accept my explanation for apparent missing invoices? There's no audit trail of a voided invoice - looks like I'm hiding something. FFS!
So, I'm with Claire Parker: Fix the issues with new invoicing before even considering adding new features and retiring Classic Invoicing.
- copy invoices should have a default setting to use the same contact
-The only change to this that I would find useful would be radio buttons to choose whether the copied invoice defaults to (option 1) the same date as the copied invoice or (option 2) today's date (and then making this the default selection for subsequent copies until changed to the other option). For one client, they demand all invoices be dated on their end of period date - it's annoying and something I often miss when editing.

I need functional efficiency, not fancy **** that I'm never going to use in my invoicing tool. Your reason for retiring the classic tool is stupid - just add all the classic features into the new invoicing tool and make it customisable in settings to allow the user to select the default functions they want.
If your developers are bored, rather than replacing a near perfect tool, maybe add some additional functionality to existing tools eg:
- it would be useful to be able to search by key words in the "description" section of the invoice to save time when trying to find something a bit left of centre that I've previously invoiced.
And there is a bucket load of stuff that I would change in other areas of Xero, such as making invoice templates more flexible so that all fields can be customised (eg: save existing invoice as template) and making payroll item settings more user friendly, with more information available so that you don't need an accounting degree to select the correct option.
And here's my final idea: before completely overhauling an essential part of your platform, survey your users to see if they want a change!

As mentioned by other users all of the following must be addressed before retiring classic invoicing:
1. default Approve and email - user should be able to select their own default. we would always use Approve and it should be available with one click rather than a dropdown each time
2. date selection - we receive RCTIs after the invoice date. We must be able to input this date on the date field rather then by using drop down.
3. copy invoices should be a default setting to use the same contact
4. invoice screesnshot/attachment should be visible when entering the invoice as we copy and paste much information
5. get rid of the # in invoice number
6. Due date must be calculated from the payment terms set in the contact
7. Files need to be attached from Xero folder
8. Adding payment should be on the same screen – you have plenty of empty space, please fill it with our tried and tested functions.

As mentioned by other users i have real issues with:
1. default Approve and email - user should be able to select their own default. we would always use Approve and it should be available with one click rather than a dropdown each time
2. date selection - we receive RCTIs after the invoice date. We must be able to input this date on the date field rather then by using drop down.
3. copy invoices should be a default setting to use the same contact
4. invoice screesnshot/attachment should be visible when entering the invoice as we copy and paste much information
5. get rid of the # in invoice number

I can see why you've created new invoicing, but the improvements are not universally beneficial. For our business, I cannot see any advantages. We don't use any payment methods in Xero (we get paid from one huge customer with hundreds of invoices on a monthly basis). I feel this phasing out of classic invoicing in premature, as there are many of the features we rely on not yet available in new invoicing. I'm all for change when it brings something, but this is just cumbersome and lacking the functionality we love from Xero.

Please do not remove classic invoicing & listen to all our comments. Like most people I am very disappointed with the new invoicing, & takes so much longer to create or copy a previous invoice sent to the same customer.

As an accountany pratice we are very disappointment with this so called improvement. Had many calls from xero clients & told them all to go back to the classic version.

PLEASE listen to us & act upon it before making us all use the new invoicing.

Spacing after descriptions are no longer respected. Add lines is now a lot slower. Struggling to see the benefits at this stage.

Please keep classic invoicing!!!
The new 'print' function for invoices comes up with a garbled file name instead of my invoice number. Classic invoicing allowed us to download the PDF format with the file name as the invoice number. having to manually change the invoice number is a huge waste of time!

Why change something that works?

The main reason the contact is copied is to make sure the correct contact is used. Without that function invoices could be sent to the wrong contact if you have multiple contacts with similar names.