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I agree with all the comments to retain Classic Invoicing. On my end, I have always thought that updates should always aim to provide some improvements. The new invoicing has been slow to load, error resulting in inability to edit a finalised invoice (multi-currency), more steps to upload file attachments, unable to customise currency exchange rates, and the new layout is a downgrade. I would like to know what the benefits are for the new invoicing compared to the classic one. Because from trying out the new invoicing, there does not seem to be any. I would still need to switch to classic invoicing in order for anything to work.

The new payment format on new invoicing really slows me down, the extra clicks and inability to smoothly move between cells is so frustrating. Really not looking forward to changing to the new invoicing permanently, it's going to have a detrimental affect on my work.

I am in agreement with all the comments about retaining Classic Invoicing. At least give your customers the choice as now exists. New Invoicing does not work well on a small screen and is a clunky adaptation of something that works really well.

New invoicing is terrible. The 'shouty tone' demanding money in the non-editable email headers is appalling and goes against how we conduct business. Auto-saving creates more problems - not sure what they trying to fix there. All of the processes are more complex than classic invoicing - we have enjoyed classic invoicing for over 10 yrs!

The ability to easily add new tracking items directly within invoice creation under the Classic Invoicing has been replaced with a significantly more complex process ... as an afterthought because it wasn't in the New invoicing when first released and was only added as a result of negative feedback. It is still a much more inefficient method. The code obviously exists for the original process to work - so why not replace the mess that was made in the latest invoicing method with that original code ?? ... and here's a thought ... before you just go ahead and remove something, how about surveying users ?? ... basis Customer Satisfaction 101 !

I hate your new invoicing. Please do not turn off the old one.

Absolutely agree. Please keep Classic Invoicing. The new invoicing is simply annoying and a lot more time consuming to work with. Such an integral part of using Xero for us and the change means less productivity for our organisation.
Please do not change something that is working well.

The new invoicing is very hard to review as you are working through it. You must keep the comma for the thousands and you have to be able to drag and drop an attachment from anywhere on the screen not click on attach do and try and beat the 3 secs you have to drag a doc into a small area.

I need to click on the mouse less not more

Classic invoicing must stay, there is nothing wrong with it

Using new invoicing has not improved anything for our business - it has only been negative. Processing invoices has become slow and annoying. Please keep Classic invoicing available.

Agree. The new invoicing is a dogs breakfast and the attempted rollout has been a mess. I suspect the push to change is more due to future paywalls and has nothing to do with "what users asked for". That is a load of rubbish. Users are asking for you to not stuff up a critical part of business operations, a part of the platform that we rely on to keep our businesses running. Typical Xero pushing more paywalls and focused on their bottom line rather than the users.

I agree, can you please keep Classic Invoicing as it integrates much better with our project management software. The new invoicing is difficult to view and has lost important features making it less productive for our organisation

If it ain't broke don't fix it - this is clearly an initiative solely to create more work by someone from Xero's creative team who doesn't want to be made redundant.

You can tell the coding etc. for the classic invoicing was built well as the load in time is almost instant. In comparison the new invoicing takes 5-10 seconds to load in every time. It doesn't take a computer programmer to know that its loaded with all sorts of useless additional links, overlaps etc. or has just been built poorly to the point it takes at least 5-10x times more time to load.

We create 50-60 invoices a week all in one go and this little delay really slows down the process. It costs me additional staff time and the almost "laggy" feel to the new invoicing gives them a headache.

Would be great if Xero collated all relevant feedback in all the different titles of feedback of how much users dislike the new invoicing, so that you Xero, can see how many issues there are to be solved before any change.

That said, we’re approaching a really busy time of the year and want to make this transition as smooth as possible. That’s why we’re extending the availability of classic invoicing to 27 February 2025.

Xero - you need to update new invoicing to the same as classic before you are going to get this past without seriously bad feedback and loss of business.

I HATE the new invoicing format. It's too big, Dropping attachments into the screen is harder than the classic. PLEASE DO NOT TAKE CLASSIC INVOICING AWAY. OR make the new one more like the classic format. IM so dissapointed in XERO for doing this. It's making building invoices so much harder and more time consuming.

I absolutely Despise the new Invoicing, it is more INCONVENIENT than the classic invoicing was, Why do people keep trying to fix something that isn't broken!!

Please leave classic invoicing permanently as the new invoicing is a dogs breakfast and there are features missing. It’s a terrible idea.

All of my clients and many other BAS agents/bookkeepers I speak with have all voiced their dislike for the new invoicing option and have commented that they would prefer to keep the old invoicing option as it is easier to use and looks more professional on the screen.

The main downside is that it takes from 15 to 30 seconds to load an existing new invoice / add a payment. This is not internet related. Some clients dont have such a delay so not sure whats going on there? Keep Classic invoicing until this is fixed.

Old invoicing is better!
You can drag and drop purchase orders in one action
New invoicing you have to open a file box first.
There is no where to add the discount % in the new invoicing.
Why change something that is not broken.